Customer Service Medical
Resume:
Carmen L. Gutiérrez
San Antonio, Tx 78257
********@*****.***
EDUCATION
University of Texas at San Antonio 2010 – Present
BS Communication; Concentration Social Interaction
San Antonio College 2008 – 2009
AA Public Relations
El Paso Community College 2006 – 2007
AA Public Relations and Advertising
EXPERIENCE
Azteca America, San Antonio, TX 10/2011 – 12/2011
Production Intern
Edited commercials, wrote scripts, recorded voice-overs for several clients, assisted on interviews, on-air talent,
managed on air traffic, professional camera usage, and recorded several events.
Medical Center Ophthalmology Associates, San Antonio, TX 01/2010 – 05/2011
Ophthalmic Assistant
Assisted the doctors with medical records, prepped patients, documented information, answered phone calls,
and maintained Electronic Medical Records.
American Income Life (AIL), El Paso, TX 04/2008 –
10/2008
Licensed Agent’s Personal Assistant
Answered company phone calls, provided customer service, answered the questions of policy owners, managed
the agent’s calendar, and fulfilled various office duties.
The Walt Disney Corporation, Orlando, FL 2007 – 2008
Food and Beverage Cast Member
Gained an insider’s look at strategies and tactics employed by a fortune 500 company, provided hands on,
world-class guest service, participated in Security and Professional Development Studies, carried on a long
valued tradition to protect the magic of Walt Disney World, honed time management skills to perform expected
daily duties, and worked as an effective team member.
SKILLS & PROFICIENCIES
• Adobe Photoshop, InDesign, After Effects, etc.
• MS Office Suite
• Final Cut Pro
• ENG Equipment
• Bilingual in Spanish & English
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