Customer Service Sales
Resume:
Kyle P. Smith
Lawrenceville, GA 30043
**********@*****.***
• Equipped with exceptional customer service skills and good judgment
• Self-motivated individual with experience in problem solving and multi-tasking
• Manages responsibilities with impeccable organization skills and an eye for detail
• Works extremely well in fast paced environments
• Experienced computer user to include Microsoft Word, Excel, Outlook, Power Point
Expertise
• Sales/Sales management
• Strong understanding of automotive service processes
• Growing loyal customer base and retaining current customers
• Strong people management and leadership skills
• Responsible for the effective operation of all areas of the service department
• Experience in coaching and developing associates in a automotive service environment
Experience
Valvoline –Suwanee, GA Presently
Technician
Jiffy Lube - Atlanta, GA
Store Manager July 2011 – Dec 2012
Manage all operations of the store and seven store employees. Carried out supervisory responsibilities in accordance
with the organizational policies. Responsibilities include training employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Jiffy Lube - Atlanta, GA
Assistant Store Manger June 2009 – July 2011
Maintained excellent customer service resulting in loyal customer base and returning business. Top sales producer. Store
key holder. Verified funds at start/end of day and made bank deposit.
ASE Certified Emissions Inspector.
Avon - Suwanee, GA June 2007 – June 2009
Warehouse Rep
Stock and relocate merchandise throughout warehouse
Education
Collins Hill High School
Suwanee, GA
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