Customer Service Human Resources
Resume:
BARRETT BAUGH SR
STONE MOUNTAIN, GA 30087
Dear Sir/Madam;
Enclosed is my resume for your review.
I am confident I can be a asset to your company, and I am willing to consider any
position that offers a promising future. I am a person who is willing to work towards
demanding goals.
I would like to discuss the position you have available at your earliest convenience.
If there is any assistance that I might offer to expedite a response, please contact me at
Respectfully,
Barrett Baugh Sr
Enclosure
5/10-12/11 A2D, Inc
Human Resources/Field Operations;
Operated on the daily basis for Field Operations/Human Resources, have over 12 years
of experience in the infrastructure development and facility development as an executive
in the facility construction industry. Daily served in several key operations for the
Human Resources Department such as Employee Benefits enrollment, New Employee
Enrollment process, Reviewing/Deciding Yearly Benefits with underwriting Companies,
Reviewing payroll contracts, Monthly Budgeting, Auditing Policy and Procedures for
Compliance/Risk Management Qualification. Well versed in Construction Management,
Facilities Commissioning, Utility Infrastructure Inspections, Quality Control, and
Auditing, as well as Health and Safety Program Management. These skills have allowed
me to streamline A2D’s broadband network development process which directly impacts
the project and the ability to cost effectively replicate our model throughout company
locations. Once hired I was appointed Executive Vice President for Field
Operations/Human Resources Department in May of 2010, where my daily schedule
requires me to(but not limited) performs a wide range of duties including managing
A2D’s day-to-day field operations Field Operations Monthly Budget. This includes all
aspects of construction site operations, including but not limited to Construction
Materials and Equipment Logistics, Site Resources (Trailers, Vehicles, Rentals, etc),
Employee Services, and Safety Management, OSHA 10 Hour Construction Safety
Certified.
4/09-4/10 Peachford Hospital
Financial Counselor;
Daily discharging of inpatients/outpatients, Collecting co-pays and coinsurance
payments by checks, Credit card and cash, Batching credit card machine daily, updating
daily financial reports, Consulting patients on the daily basis about insurance benefits,
current bills and outstanding balances, monthly adjustments on accounts, Special
projects with inpatient and outpatient accounts, Communicating with various levels of
medical staff. Conducts interviews with patients and/or family members. Performs
financial clearance function including, but not limited to, negotiating and collecting
point of service payments (i.e. co-pays, deductibles, self-pay compact rates) or link to
government programs and financial assistance. Records and maintains complete
documentation of activities performed on account while in-house. Notifies hospital case
management, social services and admissions staff of case screening determinations and
outcomes via verbal and written communication, and Other duties as assigned.
9/08-4/2009 HCA Healthcare;
Collector for several hospitals;
Daily quota to meet, Collecting outstanding balances for several local and out of town
hospitals, Reviewing claim status daily, Review contracts to justify correct payments are
being made, Following up and researching EOB’S, Electronic payments and denials are
being applied correctly, process correspondences, Obtaining payment info via internet
for government payors, Reduce aged receivables on monthly and daily basis, Special
projects with high dollar accounts weekly, Communicate with various levels of
healthcare staff, officials and the public, Responsible for enrolling and maintaining all
provider agreements for the all Medicaid programs. This includes processing all
incoming applications to ensure accuracy at completion and that all required licensing
and certification documentation is present, as well as all additional required
documentation. This unit is also responsible for performing all necessary file
maintenance functions, including updating service locations, rendering provider
information, licensure and ownership information. The Provider Enrollment Team
interacts daily with the provider community on enrollment related issues, as well as
assists with the enrollment process. A Provider Enrollment Specialist must have the
ability to operate office equipment, utilize computerized enrollment software and be able
to communicate effectively with both co-workers and providers.
03/06-9/08 Terminix International;
Registered inspector/Sales Rep.;
Satisfying daily appointments of inspecting homes for termites and pest control, daily
explaining/selling lifetime termite protection plans and yearly pest control contracts,
making sure different style of homes received full treatment to protect their homes, taking
required number of hours per year to keep registration active, explaining to customers
how different styles of structures are treated due to state requirements by the department
of agriculture, monthly commission required to be obtained for income reasons.
03/02-Present Modern Inspection Inc. /Owner
Registered Home Inspector in State of Georgia;
Graduate of National Home Inspection Institute, Tucker Ga.
Actively certified home inspector-knowledge of professional home inspection practices
and procedures, including the international residential code (IRC) application; certified
in residential and commercial inspections such as; concrete and masonry,framing,heating and cooling, plumbing and water heaters gas/electrical, termites, skilled with
the latest technology of equipment for inspections, fully insured and bonded.
05/99-12/2005 Pediatric Services of America, Norcross, GA
Contract auditor/Collector;
Collector-Responsible for an average patient load of 700+accounts for monthly
process; Resolves large balance accounts in access of 10,000 for monthly revenue;
Receive calls from patients with delinquent accounts; Reduce aged receivables on a
monthly basis; Process all correspondence regarding all Denials, EOB’S, RA’S and
returned mail with in 24 hour of receipt; Process claims for billing and admittance.
Special projects with high priorities are often delegated for quick resolution.
Communicate with various levels of staff, officials and then public. Also involve with
a team that is responsible for enrolling and maintaining all provider agreements for
the Georgia Medicaid program (peach-care, etc). Reviewing all incoming
applications to ensure accuracy at completion and that all required documentation is
present, as well as all additional required documentation. This unit is also
responsible for performing all necessary file maintenance functions, including
updating service locations, rendering provider information, licensure and ownership
information. Also interacts with enrollment team daily with the provider community
on enrollment related issues, as well as assists with the enrollment process. Monthly
enrollment specialist must have the ability to operate office equipment, utilize
computerized enrollment software and be able to communicate effectively with both
co-workers and providers.
05/98-5/99 Anthem Healthcare, Duluth, GA
Customer service rep./ Claims Adjuster;
Provides customer service to patients, Providers and policy holders regarding claims
status, Reviews and adjust claims for processing; Update and clarify any error for
processing; Assist plan administrators with unpaid claims for collection processing;
Prepare billing accounts for account receivable and account payable ; Order
supplies for the office when needed; Maintain medical records of policy holders;
Research and reconcile delinquent account ; Often assist when supervisor is absent.
The Provider Enrollment Team is responsible for enrolling and maintaining all all
additional required documentation. Also responsible for performing provider
agreements for the Georgia Medicaid program (GBHC, Peach-care, and etc).
Includes processing all incoming applications to ensure accuracy at completion and
that all required certification and documentation is present, as well as all necessary
file maintenance functions, including updating service locations, rendering provider
information, licensure and ownership information. The Provider Enrollment Team
interacts daily with the provider community on enrollment related issues, as well as
assists with the enrollment process. A Provider Enrollment Specialist must have the
ability to operate office equipment, utilize computerized enrollment software and be
able to communicate effectively with both co-workers and providers.
5/93-5/98 Egleston Healthcare System
Operations Assistant;
Responsible for daily accounting enteries; Billing customer/patients statements and
invoices, File and verifies coverage for Commercial Insurance, Medicaid and Medicare
claims; Receive incoming calls with various inquires, billing and payment records;
Audited claims for proper billing; Assist in research programs for cystic fibrosis.
3/92-5/93 Analyst Chemical Labs, Norcross, GA
Lab Technician;
Responsible for testing antifreeze for various corporations domestic and international.
All testing is run on a daily basis for quality control assurance and purpose. Follow
company guidelines with waste management and disposal.
Education; S.U.NY at Buffalo, Buffalo, NY
Completed 3 years of course work towards a Bachelor of Science in Medical Technology,
Medical Technology I & II, Biology I and Lab, Chemistry I and Lab, Microbiology,
Medical Ethics in Medicine, Intro to computers repair, Intro to physics, Hematology
course at Erie County Hospital and Electronics I & II…
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