Customer Service High School
Resume:
James A Rowe
Dundee, Michigan ****1
**********@**.*********.***
OBJECTIVE
To give the best quality service and demonstrate the competence that
satisfies the interest of the company.
SUMMARY OF QUALIFICATIONS
Positive leadership abilities
Great communication skills
Troubleshooting and problem solving abilities
A strong work ethic and organizational skills
Ability to handle and solve the problems of customers
Hard working and self-motivated
EMPLOYMENT HISTORY
Delivery Durocher's TV and Appliance, Monroe, Michigan
9/1/2011-Current
Followed all established delivery practices in accordance with company
guidelines.
Face-to-face customer service and situational troubleshooting.
Execution of invoices, credits and other instruments of delivery.
Check-In and break down of products at store level.
Collect payments as necessary.
Train new employees.
Operate company property with utmost care.
Followed all DOT regulations.
Landscaper and General Labor Lawn Tech Services, Dundee, Michigan
05/2010-10/2011
Landscape installation of pavers, walls and natural stone.
Spring and fall clean-ups.
Trimming/pruning shrubs and removal of trees.
Mow and maintain residential and commercial properties.
Server Monroe Golf and Country Club, Monroe, Michigan 05/2009-10/2010
Greet and seat guest.
Take and serve orders.
Monitor dining rooms for seating availability, service, safety and
well-being of guests.
Maintain cleanliness of work areas throughout the shift.
EDUCATION & TRAINING
High School Diploma, General, Dundee High School, Dundee, Michigan, 4
Years
Associate of Applied Science Business Management, Monroe County
Community College, Monroe, Michigan, 4 Years
Business Management, Eastern Michigan University, Ypsilanti, Michigan, 1
Year
CERTIFICATES & LICENSES
Chauffeur License, Secretary Of The State, MI
MDOT Health Card, MDOT, MI
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
-American Degree FFA
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