HORTENCIA REYES
OBJECTIVE: To grown on a company where I can be able to use my skills and improve on
other fields.
EXPERIENCE
Unistaff on-site coordinator 2008 to present Las Vegas
• An Agency where I was able to finish several assignments regarding customer
service with their clients.
• Help them assist in the office when they need to at the front desk with Spanish/
E nglish speakers.
• Able to help the incoming employees with their needs giving them a solution.
• Help my co-workers in their duties only on busy days.
• Able to represent in professional dress code when I was sent out of the field.
• Able to listen and understand to be able to help employees with issues.
• Answer the incoming calls with 6 lines and able to t ransfer according to the call
needs.
• Help direct employees to assignments and make sure they have understood, in
E nglish/Spanish.
• Maintain a daily communications with clients on their concerns.
• Maintain a 5 Diamond level class at the client environment working area.
Spirit Underground -accounts payable 2005-2008 Las
Vegas
• Help Accounts Payable data entry with invoices, calls and all related to that
department.
• Help Human Resources with applications with Spanish and English speakers.
• Help Safety Department with safety equipment for the employees.
• Answer 12 lines and t ransfers using park 1 to 12.
• Transfer more than 100 clients to the correct department.
• Sort daily mail by department and date stamp received for record purposes.
• Sort incoming faxes to each department and maintained daily copies need it in for
office purposes.
• Do Weekly office supplies and distribute their office belongs.
Skills: Bilingual (English/Spanish). Multitask, well organized, punctual. Basic Timberline, Word, Excel, View Point,
Photo Shop
Education, Training & Certificate: Small Business Employee Development in Computer Office Technology &
Civil Rights Metro Police Dept.
9325 W. Desert Inn Rd., Las Vegas, NV 89117 ********@*****.*** cell