Customer Service Sales

christina wurster

**** *. ******** ******, ** 936**-***-*** 4687 ********@*****.***

Customer Service Professional

Dedicated and skilled in customer service including scheduling, cash transactions and cash posting

Reliable and motivated professional who is able to multi task and be efficient in fast paced environments and excel

under pressure and values teamwork and challenges.

Over 10 years experience in various industries with a customer service focus

Key Skills

Customer Service Excellent Communication Cashier/Cash Handling

Route Scheduling Knowledge of SAP Systems Data Entry

Service Scheduling Invoicing Inventory

Time Management Staff Scheduling Office Management

Experience

Amerigas, Los Banos, CA Feb 2009 to Present

CRR

Responsible for all customer service sales and retention activities

Maintain customer data and SAP system through accurate data entry

Maintain service work schedule and dispatch delivery tickets

Prepare daily cash deposits and cash posting

Schedule site visits and recommend strategic price programs

Respond to all customer service inquiries including pricing, billing, complaints and new orders

Redneck Trailers, Fowler, CA Sept. 2008 to Feb 2009

Head Cashier

Responsible for balancing daily cash transactions

Create and maintain customer invoices and statements

Maintain customer files in company database

Provide payroll assistance

Interact with customers in a professional manner while providing excellent customer service

Alice Manor Nursing Home, Fowler, CA March 2008 to Sept 2008

Office Manager

Responsible for staff scheduling and staff evaluations

Process payments and daily cash handling and end of day posting

Recruitment and interviewing of new staff for housekeeping and dietary departments

Monitor overall resident management of facility

Maintain inventory management duties including ordering and tracking supplies

Terminex International, Fresno, CA Sept 2003 to March 2008

Sales

Responsible for promoting pest control services

Scheduling for termite inspections and pest control services

Customer retention activities

Resolve customer complaints

Education

Sanger High School, Sanger, CA 1987

Diploma General Education

Crowder College, Neosho, MO 1997

Some college coursework completed in Business Administration

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