Customer Service Sales

Jasmine Owens

Clothing Closet Volunteer - Cathedral Community Cares

Brooklyn, NY

*.*******@*******.*** - 347-***-****

WORK EXPERIENCE

Clothing Closet Volunteer

Cathedral Community Cares - New York, NY - January 2012 to Present

Distribute clothing to homeless and low-income individuals

• Translate needs and requests to Spanish-speaking clients

• Organize incoming donations as needed

Festival Box Office Volunteer

Horse Trade's Frigid Festival - New York, NY - February 2012 to March 2012

Conducted daily operation of in-person ticketing for every festival show

• Prepped all ticketing information for each venue box office

• Utilized daily operation of SmartTix online sales

Accounting Intern

Courtyard by Marriott New York LaGuardia Airport - East Elmhurst, NY - October 2008 to December

2008

Learned aspects of Accounts Receivable/ Payable, Payroll, Income Auditing and Budgeting

• Carried out projects using Ceridian data and customized formulas on Microsoft Excel spreadsheets

• Gained knowledge in guest relations and hotel's Property Management System

Sales Associate

Amerada Hess Corp - Brooklyn, NY - August 2005 to February 2006

June 2009 - January 2012

• Provided quality customer service

• Handled cash and charge transactions

• Operated on POS Radiant System

• Retrieved reports from lottery terminal, Ingenico and Presolutions, and Brinks safe

• Trained 9 employees

• Processed weekly payroll through Web Pay Maintenance system

EDUCATION

Bachelor of Professional in Business Administration

DeVry College of New York - New York, NY

April 2012 to Present

Associate in Business Administration

Katharine Gibbs School - New York, NY

December 2008

ADDITIONAL INFORMATION

Proficient in Microsoft Word 2007, Microsoft Word 2010, Microsoft Excel 2007, Microsoft Excel 2010, Microsoft

PowerPoint 2007, Microsoft Access 2010, QuickBooks 2005, ADP, Ceridian, Web Pay Maintenance and

Spanish

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