Customer Service Sales

Douglas I. Hanson

P.O. Box *** ( Wilbraham, MA **095

413-***-**** ( ********@*******.***

CURRENT

Pet Angel World Services LLC

Business Development

PAST

CEO The Hanson Group Ltd

EDUCATION

Western New England University Bachelor Business and Engineering

SUMMARY

I work with management to develop and execute results driven strategies to

achieve business objectives, solve business problems, and capitalize on

opportunities. I apply C-level experience and my expertise implementing the

Toyota Production System based on Lean concepts to improve operating

performance, lead time, responsiveness, and costs.

SPECIALTIES

Business Performance Improvement

Cash Flow Management

Corporate Turnaround

Competitive Strategy

Executive Coaching

Industrial Engineering

Mergers, Acquisitions, Start ups

Operations Improvement

Profit from Improved Efficiency

Sales and Marketing

Douglas I. Hanson

P.O. Box 548 ( Wilbraham, MA 01095

413-***-**** ( ********@*******.***

Douglas I. Hanson

P.O. Box 548 ( Wilbraham, MA 01095

413-***-**** ( ********@*******.***

Possesses 20+ years of experience providing sound sales and operations

leadership to generate profits in both boom times and recessions.

Excels in recruiting top performers and building strong teams committed to

achieving a common goal.

Views challenges as opportunities, works well under pressure, and offers

proven talents in designing creative solutions to complex problems.

Expertise encompasses:

Project Management ~ Product Design ~ Engineering ~ Manufacturing ~

Quality Control ~ Process Improvement

Business Planning ~ Customer Service ~ Account Management ~ Supplier

Relations ~ Human Resources ~ Training

Finance/Accounting ~ Profit/Loss Responsibility ~ Expense Control ~

Bidding/Estimating ~ Contract Negotiation

I purchased a small patternmaking business and managed to grow the company

from 2 employees to 150 employees. I added additional businesses such as an

aluminum foundry, a foam plastics molder, a machine shop, and converted to

manufacturing injection molds and injection molded plastics.

I was the CEO, and I worked with capable managers in each of these

businesses. These job shops quoted every job and continued to generate

profits. We had employees who responded to our customer's needs.

I enjoyed every day of working at these businesses, and I am currently

seeking an opportunity to put my skills to work. I will work full time or

part time on any problem where I can contribute to the company's benefit.

I use Microsoft Excel, Word, and PowerPoint. I am ready to go to work.

Douglas I. Hanson

P.O. Box 548 ( Wilbraham, MA 01095

413-***-**** ( ********@*******.***

Contact this candidate