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Email: ab89h3@r.postjobfree.com

Mrs. Urvi J. Bhanushali

Contact: 760-***-****

SAP Basis Consultant

760-***-****

Professional Summary

. 9 years of experience in SAP Basis - 2 SAP Full cycle Implementations,

implementation, Security, Upgrade, Migration and 24x7 Production /

Development Support

. Worked in various SAP Releases Solution manager, R/3 4.7,ECC5.0,ECC6.0, BI 7.0, PI 7.0 &7.1, EP 6.0/7.0, Netweaver 2004/04s, CRM 4.0 / 7.0,

ERP 6.0, BW 3.5/7

. Extensive Experience in SAP System refresh, Support packages application

Add-on's, OSS Notes, SAP route Configuration, Client copy, System Copy of

Homogenous systems and performed Kernel upgrades on the SAP Systems, SAP

Security administration.

. Extensive co-ordination experience with Functional and Technical SAP

Development Teams

. Extensive Experience in Netweaver components like BW, SCM, Solution

Manager and EPortal.

. Extensive Experience in MAXDB, Oracle Database versions 9/10g/11g.

. Has worked on OS like Linux, HP-UX, Solaris, Flexframe and Windows NT

/ 2003 server editions.

. Extensive Experience in with SAP Security / Daily Monitoring /

Maintenance and Administration of SAP Systems (SAP as well as Database

level).

. Excellent interpersonal and leadership skills, documentation and

troubleshooting skills, flexible and ability to work in a fast paced team

environment

. Excellent written and verbal communication skills with an ability to

interact with individuals at all levels in all teams like - Business,

Vendors, OS, development, database, Network teams.

SAP Technical expertise

From my experience, and subsequent trainings, I am proficient in

. Worked on 24x7 Production support for Large and complex environments

including on-call support

. SAP Implementation, upgrade and Go-Live support project on Unix, Linux

and Oracle. Complete documentation for SAP Implementation. Worked also

on SAP Upgrade projects

. Lead/mentor/review the team, who is responsible for SAP Basis day to

day task and Maintenance activities.

. Planning the scheduled SAP Basis tasks/activities

. Offshore Team co-ordination for day-to-day task, Ticketing tool

handling/status discussion, maintenance activities and implementation

of the project.

. ABAP and JAVA support pack upgrade using SPAM / JSPM/ SUM tool. Apply

add-on's

. Expertise in Oracle Database Management - Backup, Restore, recovery.

Table space administration, Reorganization of table space and tables,

Apply Oracle bundle patch

. SAP Transport management using STMS

. Identify the bottlenecks in OS, Databases and Hardware.

. Performance Tuning and optimization

. Enhancement pack installation using SUM tool

. Single Sign On ( SSO ) and SPNEGO configuration connected with Active

Directory / LDAP

. Implementation and configuration of SAP BW 3.5, BI 7.0 ehp1.

Connectivity of BI ABAP system with BI JAVA system.

. Configured Solution Manager - defined all the satellite systems,

Configured EWA reports, Maintenance optimizer, Service Desk,

configured CCMS, Central monitoring

. Monitor and interact with SAP OSS, SAP router configuration and

connection with SAP market place, Generation of developer keys,

raising messages through SAP service market place for customer

solutions.

. SAP Basis Administration involves: Install and configure CCMS, Apply

support patches, Kernel upgrade, configure SAP profiles, Schedule SAP

batch jobs, Client Copy, system refresh, Printer configuration,

livecache monitoring.

. SAP Portal administration includes Portal Role assignment, setup

Display rules, JCO configurations, SLD configuration and connection to

backend systems

. Worked for preparation of project plans for installation and upgrades,

weekly work plan, deadline monitoring, and project documents.

. Support activities includes Batch job scheduling and monitoring,

Printer setup ( SPAD ), Add-On installation (SAINT), RFC and SAP Logon

group configuration (RZ12/SMLG), JAVA Support pack installation using

JSPM, maintenance and monitoring of tRFC and qRFC.

. Homogenous and Heterogeneous System copy using SAPInst Tool and DB

specific tools.

. SAP Security skills - R/3 User Master Maintenance, User Activity,

Groups Creation/Modification, Profile Generator, Authorization Traces,

Password Management, Central User Administration (CUA), Direct Contact

with functional counterparts collecting current R/3 security

requirement.

. System Landscape Directory ( SLD ) configuration and maintenance

across all systems in SAP landscape ( Solman, EP, ECC, BW, CRM and PI

)

. EP 7.0 (Portal) integration with all SAP Servers in the landscape.

. Maintain Runbook / Documentation on SAP implementation for the

organization.

. Direct interaction with clients.

Education

. Bachelors in Computer Engineering

Certifications

. SAP Certified Technology Associate - System Administration (Oracle DB)

with Net Weaver 7.0

Technical Skills

Operating Systems: HP-UX, Linux 11, Flexfame

SAP suites : SAP R/3(4.6 to ECC 6.0 EHP5), BW 3.0 to BI7

EHP1, APO 4.0, SRM 3.0 to 7.0, CRM 5.0, SCM 4.0, EP6.0 SP2

to EP 7 .0 EHP1, XI 3.0 to PI 7.1.1, Solution Manager 3.1 to

7.0 EHP1.

Database : Oracle, MAXDB

Work Experience

Client: Caterpillar, Peoria, IL.

Nov 2011 - Till Date

Role: SAP Implementation and support

Responsibilities:

- Lead/mentor/review the team responsible for SAP Basis day to day task

and Maintenance activities.

- Single point of contact(SPOC) for business during new design

customization and development phases.

- Support Remedy ticketing tool

SAP IMPLEMENTATION ACTIVITIES:

. Downloading and Installation of ECC 6.0 for Development, Quality and

Production environments on Unix

. local client copies for Development and testing environments

. Enhancement pack upgrade using SUM tool for ECC 6 SP 21 to ECC 6 EHP 6,

NW 700 EHP 4 to NW 700 EHP 6

. Created users with appropriate roles based on their job

. Configures transport management system to import transport requests from

DEV to PRD thru QAS

. SLD maintenance for adding all the SAP system in the landscape

. Maintained source system connections between BI and ECC systems.

. Configured Solution Manager 7.1- defined all the satellite systems,

Configured EWA reports, Maintenance optimizer, configured CCMS, Central

monitoring

. Integration of SAP systems with external systems like infomatica also ADS

configuration

. Approval of support packs via solution manager.

. Upgrading of Support Packs, add-ons for all Landscapes

. Writing scripts in vi editor for automation on Unix

. Database Administration using BR*Tools like table space extensions by

adding data files, backups

. Updated SAP Kernel patches as soon as they are released to ensure no

issues with Operating system patches and to avoid and knows issues

. Oracle upgrade from 10G to 11G and applying Oracle bundle patches

. Upgrading Oracle Patch set from 10.2.0.1 to 10.2.0.2

. Maintained SAP profile parameters maintenance like default login,

password policies, memory management

. Maintained Oracle parameters for account lockout settings, memory

parameters

. Monitoring database backup failures and trouble shooting on backup

failure.

. Monitoring MAXDB database with database manager GUI

. Configured local printers, Network printers and label printers

SAP SUPPORT ACTIVITIES:

. Troubleshooting all kind of Basis Related Issues

. System refresh and import-export from production systems to Quality

Assurance or Sandbox systems

. Background Job Administration:

Creating, scheduling, modification, deletion, checking for long running

jobs and taking appropriate action and troubleshooting all issues

. System daily monitoring:

- Checking whether SAP Systems are up and running.

- Checking for Server and Work Processes for workload.(SM50,SM66)

- Administering & Maintaining of Lock Entries.(SM12)

- Consistency checks of Old Spools

- Checking failed Update Records(SM13)

- Checking system logs(SM21)

- Analyzing and trouble shooting of ABAP Short dumps(ST22)

- File system monitoring.

. Performance Tuning and optimization

- Check basic system transactions

- Create report for findings though developer trace, system trace

- Provide recommendation and implement it

- Implement recommendation EWA report and TPO report

. SAP Support Packages Application using SPAM, JSPM and SUM tools in CRM,

Java, ECC, BI, PI, Solution manager, SCM systems

. Worked for Livecache backups, Use of LC10 transaction for checking

livecache issue and livecache database job monitoring

. Client Administration:

- Client Copy.

- Client Deletion and Client maintenance activities

. Transport Management Systems:

- Configuring Transport domains, Transport routes and Troubleshooting

TMS.

- Importing Transport requests using STMS.

- Migrate SAP application programs and data dictionary objects into

production by transport request

. Database administration:

- Take system backup and restore whenever required

- Table space administration

- Adding datafiles depending upon tablespace growth

- Reorganization of table space

- Apply Oracle bundle patch

- Adding tablespace

- Upgrade database patch set

- Upgrade database version from 10G to 11G

. Kernel Upgrade

. Create and maintain SAP users and authorization roles

. Java administration: Using Visual admin, Config tool, NWA

. SCM system refresh

. Batch job scheduling and monitor

. Defining and Maintaining Operation Modes.

. Create and Maintain RFCs(SM59) and monitoring TRFC and QRFC

. Spool Administration: Configuring of Printers, Spool requests

administration & troubleshooting.

. Involved in Monthly report generation for the Clients.

. Configure SCOT for E-mails

. Configure Start, Default, and Instance Profiles

. HANA client installation/Kernel upgrade

. Using service market place for downloading and apply OSS Notes, open SAP

system connection, downloading support packages, generating Developer Key

Request & Object Registration Keys, Create OSS messages and follow up

Environment: SAP R/3 4.7, ECC 6.0, Solution Manager 40, Solution Manager

7.0, EP 7.0, BI 7.0, Net weaver 2004s, Windows 2008.

Client : Bayers Pharmaceuticals, Wayne, NJ. Duration: Feb

2009 - Oct 2011

Project-Type : Project Implementation & Production Support.

Role : Sr.SAP Basis Administrator

Responsibilities:

. Upgraded for Solution Manager system from Solution Manager 7.0

SPS16 to Solution Manager EHP1 - SPS6, Solution Manager 7.1

. Production support for ECC 6.0, BW, CRM, HR, PI, EP, SOLUTION

MANAGER Landscape systems.

. Daily system health check

. Installation of SAP application server

. Upgrade done for SAP Netweaver 7.0 Application ABAP

. EHP Upgraded done for ECC 6.0 and SAP BI Landscape systems using

SUM tool

. Security Administration:

- Create and maintain user

- Maintain user parameters

- Create Authorization roles

- Troubleshoot security issue

- Create Profiles

- Design roles based on end user job description with the

help of functional team

- Create reports for audit

. SAP Support Packages Upgraded for SAP Enterprise Portal and dual

stack (Solution Manager and PI) Landscape systems using JSPM & SUM

tools.

. Performed SAP Kernel upgrades

. Performance tuning and troubleshooting

. Applied plug-inns and Support Packs using SPAM/SAINT

. Administration of ORACLE databases which includes database refresh,

database copy, database offline backup, online backup.

. Daily, Weekly and Monthly Servers health check and Maintenance

Activities for SAP Application & DB

. Resolving performance issues as and when raised in the landscape

systems by co-ordinating with data centre infrastructure teams

(Network and OS Teams) and if required, with SAP OSS Support.

. Integration of non-SAP Applications (Infomatica) with SAP ECC

Landscape systems.

. Involved in SRM 7.02 Project implementation activities by adding

SRM Landscape in SOLMAN for EWA, SAP Connection. And also deployed

SRM Related Business Packages in EP and PI Landscape systems.

. SAP router configuration and troubleshooting

. Performing Monthly Maintenance Activities, Creating Monthly

Performance Reports which include all the Production landscape

systems month wise incidents and changes.

. Homogeneous System Copy & Export and Import as and when required

for landscape systems.

. All Application level configurations between ECC to PI Landscape

systems.

. Created Novell LDAP user store and configured for EP sandbox

systems.

. Installation of application servers

. Worked for Content Administration, User Administration, System

Administration activities in SAP Netweaver Enterprise Portal.

. Worked for ESS/MSS business packages deployment in SAP Netweaver

Enterprise Portal (EP) and post configurations (Jco connections,

Single Sign on configurations)

. Worked on High Availability systems with Veritas Cluster & MSCS

Cluster

. Livecache monitoring

. Expertise in using NWA, Visual administrator & Config tool for

tuning and administrative tasks in Java stacks

. Monitoring Inbound and Outbound queues, XML messages through

SXMB_MONI and fixing the errors.

. Monitoring RFC's and tRFC queues, help Application users for re-

executing the LUWs having issues

. Performing complete cache refresh whenever required for PI, EP

systems

. Applied SSL Certificates for landscape public Portals (ABAP,

Webdispatcher and IIS Servers).

. Oracle administration including designing the backup and recovery

strategy, configuring, Tuning, Data files adding, monitoring and

troubleshooting the database

. Worked for SLD Upgrade, JDK upgrade, SAP JVM Switch, Central SLD

creation, and Creating and Maintaining JCos destinations

. Worked on Solution Manager Hardware Migration project from Windows

32 bit environment to Windows 64 bit environment

. Involved in SAP Landscape Client Copy activities (Local, Export &

Import)

. Experienced in End-to-End Implementation & post go-live support,

good knowledge on planning and designing the Infrastructure for the

entire SAP environment.

. Experienced in working on different flavors of UNIX [AIX & SUSE].

Environment: ECC 6.0 (EHP4), SRM 7.02, CRM 7.0, SAP BI 7.0 (EHP2), SAP HR,

SAP Netweaver EP 7.3, SAP Netweaver PI 7.3, Solution Manager 7.1, SAP-

Webdispatcher, SLD, Oracle 11g, SUSE Linux, AIX, Windows- 2003, 2008,

Config tool, Visual admin, NWA, SUM, JSPM, LDAP, Veritas Cluster, MSCS

Cluster

Client: ACE Hardware, IL

Nov 07 to Jan 09

Role: Basis Consultant

SAP ECC Implementation and support

Responsibilities:

. Downloading and Installation of ECC 6.0 for Development, Quality and

Production environments

. Installing licenses and maintenance certificates

. Updated Application patches and Kernel Patches

. Configured landscape in Solution Manager for central monitoring and

Maintenance Optimizer

. Did local client copies for Development and testing environments

. Created users with appropriate roles based on their job

. Configures transport management system to import transport requests from

DEV to PRD thru QAS

. Setting up the landscape between Development, Quality & Production

Environment

. SLD maintenance for adding all the SAP system in the landscape and update

CR content

. Maintained source system connections between BI and ECC systems.

. Configured Solution Manager and defined all the satellite systems

. Configured EWA reports, Maintenance optimizer and Service Desk

. Troubleshooting all kind of Basis Related Issues.

. Approval of support packs via solution manager.

. Daily SAP System checks to unsure system is smoothly running

. Upgrading of Support Packs, Plug-Inns for all Landscapes.

. Creation of OSS User ID and Solving Developer Key Request & Authorization

issues.

. Database Administration using BR*Tools like table space extensions by

adding data files, backups

. Updated SAP Kernel patches as soon as they are released to ensure no

issues with Operating system patches and to avoid and knows issues

. Oracle Patch upgrade and applying Oracle patches

. Upgrading Oracle Patch set from 10.2.0.1 to 10.2.0.2

. Maintained profile parameters maintenance like default login, password

policies, memory management

. Maintained Oracle parameters for account lockout settings, memory

parameters

. Monitoring database backup failures and trouble shooting on backup

failure.

. Configured local printers, Network printers and label printers.

. Prepared SMTD (System maintenance Technical Document) for the entire

basis support.

. Conducted KT sessions for juniors in the project.

Environment: ECC 6.0, Solution Manager 4.0 & 7.0, BI 7.0, Net weaver 2004s,

Oracle, Windows 2003, UNIX

Project : Finland Multi customer Duration:

Jan 06 - Sep 07

Client : Finland Multi customer, Finland

Employer : Capgemini consulting india pvt Ltd.

Role : SAP Basis administrator

Responsibilities: Worked as the Basis administration which included

following:

. System Refresh

. SCM/Livecache system refresh

. Oracle patching

. Oracle upgrade

. Applying Oracle bundle patches

. ADS configuratrion

. Infomatica configuration

. SCM system refresh

. HTTPS configuration

. Language Installation

. Support package upgrade

. Index compression

. TPO implementation

. Daily monitoring and solving problems noticed during monitoring

. Transport Request

. Implementing recommendations from EWA

. Ticket handling

Environment : SAP Netweaver components

Project : Office Communication support

Duration: Sep 04 - Jan 06

Client : Office Communication(Ofcom), UK

Employer : Capgemini consulting india pvt Ltd.

Role : SAP Basis & security Administrator

Responsibilities: Worked as the Security administration and regular

Basis administrator.

. Adding Datafiles to tablespaces

. Opening Client, Opening of OSS connection

. Analysis of Dumps through ST22

. Upgrading Kernel

. Applying Patches

. Configuring backup strategy and database calendar

. Applying Support packages

. Maintaining RFC connections between various R/3 systems

. Daily monitoring and solving problems noticed during monitoring

. Roles and User Creation and their maintenance

. Roles Upload on EPortal

. Transport Request

Environment : ECC 6.0, Eportal 7.0, Solution Manager 4.0, Trex server,

Content server, Adobe server, Oracle 10g, HP-UX 11.23(IA64)

Educational Qualification

Degree Grade From Year

B.E. in Computer First Class Rajiv Gandhi Institute of Technology, Jun-04

Engineering [62%] Mumbai, Maharashtra, India.

Diploma in Computer First Class Babasaheb Gawde Institute of Jul-01

technology [68%] Technology, Mumbai, Maharashtra,

India.

SSC Distinction R.C. Patel high school, Mumbai, Jun-98

[74.64%] Maharashtra, India.

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