Manager Sap
Resume:
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Email: ********@*****.***
Mrs. Urvi J. Bhanushali
Contact: 760-***-****
SAP Basis Consultant
Professional Summary
. 9 years of experience in SAP Basis - 2 SAP Full cycle Implementations,
implementation, Security, Upgrade, Migration and 24x7 Production /
Development Support
. Worked in various SAP Releases Solution manager, R/3 4.7,ECC5.0,ECC6.0, BI 7.0, PI 7.0 &7.1, EP 6.0/7.0, Netweaver 2004/04s, CRM 4.0 / 7.0,
ERP 6.0, BW 3.5/7
. Extensive Experience in SAP System refresh, Support packages application
Add-on's, OSS Notes, SAP route Configuration, Client copy, System Copy of
Homogenous systems and performed Kernel upgrades on the SAP Systems, SAP
Security administration.
. Extensive co-ordination experience with Functional and Technical SAP
Development Teams
. Extensive Experience in Netweaver components like BW, SCM, Solution
Manager and EPortal.
. Extensive Experience in MAXDB, Oracle Database versions 9/10g/11g.
. Has worked on OS like Linux, HP-UX, Solaris, Flexframe and Windows NT
/ 2003 server editions.
. Extensive Experience in with SAP Security / Daily Monitoring /
Maintenance and Administration of SAP Systems (SAP as well as Database
level).
. Excellent interpersonal and leadership skills, documentation and
troubleshooting skills, flexible and ability to work in a fast paced team
environment
. Excellent written and verbal communication skills with an ability to
interact with individuals at all levels in all teams like - Business,
Vendors, OS, development, database, Network teams.
SAP Technical expertise
From my experience, and subsequent trainings, I am proficient in
. Worked on 24x7 Production support for Large and complex environments
including on-call support
. SAP Implementation, upgrade and Go-Live support project on Unix, Linux
and Oracle. Complete documentation for SAP Implementation. Worked also
on SAP Upgrade projects
. Lead/mentor/review the team, who is responsible for SAP Basis day to
day task and Maintenance activities.
. Planning the scheduled SAP Basis tasks/activities
. Offshore Team co-ordination for day-to-day task, Ticketing tool
handling/status discussion, maintenance activities and implementation
of the project.
. ABAP and JAVA support pack upgrade using SPAM / JSPM/ SUM tool. Apply
add-on's
. Expertise in Oracle Database Management - Backup, Restore, recovery.
Table space administration, Reorganization of table space and tables,
Apply Oracle bundle patch
. SAP Transport management using STMS
. Identify the bottlenecks in OS, Databases and Hardware.
. Performance Tuning and optimization
. Enhancement pack installation using SUM tool
. Single Sign On ( SSO ) and SPNEGO configuration connected with Active
Directory / LDAP
. Implementation and configuration of SAP BW 3.5, BI 7.0 ehp1.
Connectivity of BI ABAP system with BI JAVA system.
. Configured Solution Manager - defined all the satellite systems,
Configured EWA reports, Maintenance optimizer, Service Desk,
configured CCMS, Central monitoring
. Monitor and interact with SAP OSS, SAP router configuration and
connection with SAP market place, Generation of developer keys,
raising messages through SAP service market place for customer
solutions.
. SAP Basis Administration involves: Install and configure CCMS, Apply
support patches, Kernel upgrade, configure SAP profiles, Schedule SAP
batch jobs, Client Copy, system refresh, Printer configuration,
livecache monitoring.
. SAP Portal administration includes Portal Role assignment, setup
Display rules, JCO configurations, SLD configuration and connection to
backend systems
. Worked for preparation of project plans for installation and upgrades,
weekly work plan, deadline monitoring, and project documents.
. Support activities includes Batch job scheduling and monitoring,
Printer setup ( SPAD ), Add-On installation (SAINT), RFC and SAP Logon
group configuration (RZ12/SMLG), JAVA Support pack installation using
JSPM, maintenance and monitoring of tRFC and qRFC.
. Homogenous and Heterogeneous System copy using SAPInst Tool and DB
specific tools.
. SAP Security skills - R/3 User Master Maintenance, User Activity,
Groups Creation/Modification, Profile Generator, Authorization Traces,
Password Management, Central User Administration (CUA), Direct Contact
with functional counterparts collecting current R/3 security
requirement.
. System Landscape Directory ( SLD ) configuration and maintenance
across all systems in SAP landscape ( Solman, EP, ECC, BW, CRM and PI
)
. EP 7.0 (Portal) integration with all SAP Servers in the landscape.
. Maintain Runbook / Documentation on SAP implementation for the
organization.
. Direct interaction with clients.
Education
. Bachelors in Computer Engineering
Certifications
. SAP Certified Technology Associate - System Administration (Oracle DB)
with Net Weaver 7.0
Technical Skills
Operating Systems: HP-UX, Linux 11, Flexfame
SAP suites : SAP R/3(4.6 to ECC 6.0 EHP5), BW 3.0 to BI7
EHP1, APO 4.0, SRM 3.0 to 7.0, CRM 5.0, SCM 4.0, EP6.0 SP2
to EP 7 .0 EHP1, XI 3.0 to PI 7.1.1, Solution Manager 3.1 to
7.0 EHP1.
Database : Oracle, MAXDB
Work Experience
Client: Caterpillar, Peoria, IL.
Nov 2011 - Till Date
Role: SAP Implementation and support
Responsibilities:
- Lead/mentor/review the team responsible for SAP Basis day to day task
and Maintenance activities.
- Single point of contact(SPOC) for business during new design
customization and development phases.
- Support Remedy ticketing tool
SAP IMPLEMENTATION ACTIVITIES:
. Downloading and Installation of ECC 6.0 for Development, Quality and
Production environments on Unix
. local client copies for Development and testing environments
. Enhancement pack upgrade using SUM tool for ECC 6 SP 21 to ECC 6 EHP 6,
NW 700 EHP 4 to NW 700 EHP 6
. Created users with appropriate roles based on their job
. Configures transport management system to import transport requests from
DEV to PRD thru QAS
. SLD maintenance for adding all the SAP system in the landscape
. Maintained source system connections between BI and ECC systems.
. Configured Solution Manager 7.1- defined all the satellite systems,
Configured EWA reports, Maintenance optimizer, configured CCMS, Central
monitoring
. Integration of SAP systems with external systems like infomatica also ADS
configuration
. Approval of support packs via solution manager.
. Upgrading of Support Packs, add-ons for all Landscapes
. Writing scripts in vi editor for automation on Unix
. Database Administration using BR*Tools like table space extensions by
adding data files, backups
. Updated SAP Kernel patches as soon as they are released to ensure no
issues with Operating system patches and to avoid and knows issues
. Oracle upgrade from 10G to 11G and applying Oracle bundle patches
. Upgrading Oracle Patch set from 10.2.0.1 to 10.2.0.2
. Maintained SAP profile parameters maintenance like default login,
password policies, memory management
. Maintained Oracle parameters for account lockout settings, memory
parameters
. Monitoring database backup failures and trouble shooting on backup
failure.
. Monitoring MAXDB database with database manager GUI
. Configured local printers, Network printers and label printers
SAP SUPPORT ACTIVITIES:
. Troubleshooting all kind of Basis Related Issues
. System refresh and import-export from production systems to Quality
Assurance or Sandbox systems
. Background Job Administration:
Creating, scheduling, modification, deletion, checking for long running
jobs and taking appropriate action and troubleshooting all issues
. System daily monitoring:
- Checking whether SAP Systems are up and running.
- Checking for Server and Work Processes for workload.(SM50,SM66)
- Administering & Maintaining of Lock Entries.(SM12)
- Consistency checks of Old Spools
- Checking failed Update Records(SM13)
- Checking system logs(SM21)
- Analyzing and trouble shooting of ABAP Short dumps(ST22)
- File system monitoring.
. Performance Tuning and optimization
- Check basic system transactions
- Create report for findings though developer trace, system trace
- Provide recommendation and implement it
- Implement recommendation EWA report and TPO report
. SAP Support Packages Application using SPAM, JSPM and SUM tools in CRM,
Java, ECC, BI, PI, Solution manager, SCM systems
. Worked for Livecache backups, Use of LC10 transaction for checking
livecache issue and livecache database job monitoring
. Client Administration:
- Client Copy.
- Client Deletion and Client maintenance activities
. Transport Management Systems:
- Configuring Transport domains, Transport routes and Troubleshooting
TMS.
- Importing Transport requests using STMS.
- Migrate SAP application programs and data dictionary objects into
production by transport request
. Database administration:
- Take system backup and restore whenever required
- Table space administration
- Adding datafiles depending upon tablespace growth
- Reorganization of table space
- Apply Oracle bundle patch
- Adding tablespace
- Upgrade database patch set
- Upgrade database version from 10G to 11G
. Kernel Upgrade
. Create and maintain SAP users and authorization roles
. Java administration: Using Visual admin, Config tool, NWA
. SCM system refresh
. Batch job scheduling and monitor
. Defining and Maintaining Operation Modes.
. Create and Maintain RFCs(SM59) and monitoring TRFC and QRFC
. Spool Administration: Configuring of Printers, Spool requests
administration & troubleshooting.
. Involved in Monthly report generation for the Clients.
. Configure SCOT for E-mails
. Configure Start, Default, and Instance Profiles
. HANA client installation/Kernel upgrade
. Using service market place for downloading and apply OSS Notes, open SAP
system connection, downloading support packages, generating Developer Key
Request & Object Registration Keys, Create OSS messages and follow up
Environment: SAP R/3 4.7, ECC 6.0, Solution Manager 40, Solution Manager
7.0, EP 7.0, BI 7.0, Net weaver 2004s, Windows 2008.
Client : Bayers Pharmaceuticals, Wayne, NJ. Duration: Feb
2009 - Oct 2011
Project-Type : Project Implementation & Production Support.
Role : Sr.SAP Basis Administrator
Responsibilities:
. Upgraded for Solution Manager system from Solution Manager 7.0
SPS16 to Solution Manager EHP1 - SPS6, Solution Manager 7.1
. Production support for ECC 6.0, BW, CRM, HR, PI, EP, SOLUTION
MANAGER Landscape systems.
. Daily system health check
. Installation of SAP application server
. Upgrade done for SAP Netweaver 7.0 Application ABAP
. EHP Upgraded done for ECC 6.0 and SAP BI Landscape systems using
SUM tool
. Security Administration:
- Create and maintain user
- Maintain user parameters
- Create Authorization roles
- Troubleshoot security issue
- Create Profiles
- Design roles based on end user job description with the
help of functional team
- Create reports for audit
. SAP Support Packages Upgraded for SAP Enterprise Portal and dual
stack (Solution Manager and PI) Landscape systems using JSPM & SUM
tools.
. Performed SAP Kernel upgrades
. Performance tuning and troubleshooting
. Applied plug-inns and Support Packs using SPAM/SAINT
. Administration of ORACLE databases which includes database refresh,
database copy, database offline backup, online backup.
. Daily, Weekly and Monthly Servers health check and Maintenance
Activities for SAP Application & DB
. Resolving performance issues as and when raised in the landscape
systems by co-ordinating with data centre infrastructure teams
(Network and OS Teams) and if required, with SAP OSS Support.
. Integration of non-SAP Applications (Infomatica) with SAP ECC
Landscape systems.
. Involved in SRM 7.02 Project implementation activities by adding
SRM Landscape in SOLMAN for EWA, SAP Connection. And also deployed
SRM Related Business Packages in EP and PI Landscape systems.
. SAP router configuration and troubleshooting
. Performing Monthly Maintenance Activities, Creating Monthly
Performance Reports which include all the Production landscape
systems month wise incidents and changes.
. Homogeneous System Copy & Export and Import as and when required
for landscape systems.
. All Application level configurations between ECC to PI Landscape
systems.
. Created Novell LDAP user store and configured for EP sandbox
systems.
. Installation of application servers
. Worked for Content Administration, User Administration, System
Administration activities in SAP Netweaver Enterprise Portal.
. Worked for ESS/MSS business packages deployment in SAP Netweaver
Enterprise Portal (EP) and post configurations (Jco connections,
Single Sign on configurations)
. Worked on High Availability systems with Veritas Cluster & MSCS
Cluster
. Livecache monitoring
. Expertise in using NWA, Visual administrator & Config tool for
tuning and administrative tasks in Java stacks
. Monitoring Inbound and Outbound queues, XML messages through
SXMB_MONI and fixing the errors.
. Monitoring RFC's and tRFC queues, help Application users for re-
executing the LUWs having issues
. Performing complete cache refresh whenever required for PI, EP
systems
. Applied SSL Certificates for landscape public Portals (ABAP,
Webdispatcher and IIS Servers).
. Oracle administration including designing the backup and recovery
strategy, configuring, Tuning, Data files adding, monitoring and
troubleshooting the database
. Worked for SLD Upgrade, JDK upgrade, SAP JVM Switch, Central SLD
creation, and Creating and Maintaining JCos destinations
. Worked on Solution Manager Hardware Migration project from Windows
32 bit environment to Windows 64 bit environment
. Involved in SAP Landscape Client Copy activities (Local, Export &
Import)
. Experienced in End-to-End Implementation & post go-live support,
good knowledge on planning and designing the Infrastructure for the
entire SAP environment.
. Experienced in working on different flavors of UNIX [AIX & SUSE].
Environment: ECC 6.0 (EHP4), SRM 7.02, CRM 7.0, SAP BI 7.0 (EHP2), SAP HR,
SAP Netweaver EP 7.3, SAP Netweaver PI 7.3, Solution Manager 7.1, SAP-
Webdispatcher, SLD, Oracle 11g, SUSE Linux, AIX, Windows- 2003, 2008,
Config tool, Visual admin, NWA, SUM, JSPM, LDAP, Veritas Cluster, MSCS
Cluster
Client: ACE Hardware, IL
Nov 07 to Jan 09
Role: Basis Consultant
SAP ECC Implementation and support
Responsibilities:
. Downloading and Installation of ECC 6.0 for Development, Quality and
Production environments
. Installing licenses and maintenance certificates
. Updated Application patches and Kernel Patches
. Configured landscape in Solution Manager for central monitoring and
Maintenance Optimizer
. Did local client copies for Development and testing environments
. Created users with appropriate roles based on their job
. Configures transport management system to import transport requests from
DEV to PRD thru QAS
. Setting up the landscape between Development, Quality & Production
Environment
. SLD maintenance for adding all the SAP system in the landscape and update
CR content
. Maintained source system connections between BI and ECC systems.
. Configured Solution Manager and defined all the satellite systems
. Configured EWA reports, Maintenance optimizer and Service Desk
. Troubleshooting all kind of Basis Related Issues.
. Approval of support packs via solution manager.
. Daily SAP System checks to unsure system is smoothly running
. Upgrading of Support Packs, Plug-Inns for all Landscapes.
. Creation of OSS User ID and Solving Developer Key Request & Authorization
issues.
. Database Administration using BR*Tools like table space extensions by
adding data files, backups
. Updated SAP Kernel patches as soon as they are released to ensure no
issues with Operating system patches and to avoid and knows issues
. Oracle Patch upgrade and applying Oracle patches
. Upgrading Oracle Patch set from 10.2.0.1 to 10.2.0.2
. Maintained profile parameters maintenance like default login, password
policies, memory management
. Maintained Oracle parameters for account lockout settings, memory
parameters
. Monitoring database backup failures and trouble shooting on backup
failure.
. Configured local printers, Network printers and label printers.
. Prepared SMTD (System maintenance Technical Document) for the entire
basis support.
. Conducted KT sessions for juniors in the project.
Environment: ECC 6.0, Solution Manager 4.0 & 7.0, BI 7.0, Net weaver 2004s,
Oracle, Windows 2003, UNIX
Project : Finland Multi customer Duration:
Jan 06 - Sep 07
Client : Finland Multi customer, Finland
Employer : Capgemini consulting india pvt Ltd.
Role : SAP Basis administrator
Responsibilities: Worked as the Basis administration which included
following:
. System Refresh
. SCM/Livecache system refresh
. Oracle patching
. Oracle upgrade
. Applying Oracle bundle patches
. ADS configuratrion
. Infomatica configuration
. SCM system refresh
. HTTPS configuration
. Language Installation
. Support package upgrade
. Index compression
. TPO implementation
. Daily monitoring and solving problems noticed during monitoring
. Transport Request
. Implementing recommendations from EWA
. Ticket handling
Environment : SAP Netweaver components
Project : Office Communication support
Duration: Sep 04 - Jan 06
Client : Office Communication(Ofcom), UK
Employer : Capgemini consulting india pvt Ltd.
Role : SAP Basis & security Administrator
Responsibilities: Worked as the Security administration and regular
Basis administrator.
. Adding Datafiles to tablespaces
. Opening Client, Opening of OSS connection
. Analysis of Dumps through ST22
. Upgrading Kernel
. Applying Patches
. Configuring backup strategy and database calendar
. Applying Support packages
. Maintaining RFC connections between various R/3 systems
. Daily monitoring and solving problems noticed during monitoring
. Roles and User Creation and their maintenance
. Roles Upload on EPortal
. Transport Request
Environment : ECC 6.0, Eportal 7.0, Solution Manager 4.0, Trex server,
Content server, Adobe server, Oracle 10g, HP-UX 11.23(IA64)
Educational Qualification
Degree Grade From Year
B.E. in Computer First Class Rajiv Gandhi Institute of Technology, Jun-04
Engineering [62%] Mumbai, Maharashtra, India.
Diploma in Computer First Class Babasaheb Gawde Institute of Jul-01
technology [68%] Technology, Mumbai, Maharashtra,
India.
SSC Distinction R.C. Patel high school, Mumbai, Jun-98
[74.64%] Maharashtra, India.
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