Sales Quality Control

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EGINALD L. JONES

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REGINALD L. JONES, JR.

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SUCCESSFUL IN MANAGING MULTIPLE PROJECTS WITH COMPETING PRIORITIES INVOLVING SAFETY INITIATIVES AND

QUALITY CONTROL. EFFECTIVELY COLLABORATES WITH CO-WORKERS TO ACHIEVE ORGANIZATIONAL OBJECTIVES.

EXPERIENCED ENVIRONMENTS,

WITHIN CULTURALLY DIVERSE ENGAGING DIRECTLY TO CHALLENGES BY

IMPLEMENTING CREATIVE SOLUTIONS AND OPPORTUNITIES; COMMITTED TO UNDERTAKING THE POSITION OF BEING A

VALUABLE ASSET. OUTSTANDING ABILITY TO WORK WITHIN A TEAM AND PROMOTE A COHESIVE UNIT WITH POSITIVE

WORK ETHICS IN FAST PACED AND DEMANDING, DEADLINE-DRIVEN WORK ENVIRONMENTS. WORKS WELL

INDEPENDENTLY OR IN COLLABORATIVE ENVIRONMENTS ASKING FOR ASSISTANCE WITH CONFIDENCE WHEN

NECESSARY, POSSESSING A WILLINGNESS TO LEARN IN PURSUIT OF CONTINUOUS PROCESS IMPROVEMENT. THRIVES

WORKING IN FAST-PACED HIGH OPTEMPO ENVIRONMENTS.

PROFESSIONAL PROFILE

DEMONSTRATED ABILITY TO PERFORM MULTIPLE CONCURRENT RESPONSIBILITIES IN FAST-PACED SETTINGS; STRONG

ATTENTION TO DETAIL AND EMPHASIS ON ACCURACY; SUPERIOR TIME MANAGEMENT AND ORGANIZATIONAL ABILITIES.

EXPERIENCED IN COORDINATING SUPPLY AND MATERIAL LOGISTICS.

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SKILLS INCLUDE ABILITY TO LEAD BY EXAMPLE, AND TO DELEGATE TASKS WHEN NECESSARY TO IMPLEMENT,

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FACILITATE, AND MAINTAIN ORGANIZATIONAL STRUCTURE AND COHESIVENESS IN SUPPORT OF MISSION REQUIREMENTS.

CONTINUALLY ACHIEVES HIGH LEVELS OF PRODUCTIVITY AND EFFICIENCY THROUGH PLANNING, PRIORITIZING AND

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MULTI-TASKING.

DEVELOPS METHODS TO PREDICT POSSIBLE SAFETY HAZARDS IN THE DEPARTMENT DRAWN FROM EXPERIENCE,

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HISTORICAL DATA AND OTHER APPROPRIATE INFORMATION SOURCES.

SUSTAINS A PROFESSIONAL APPEARANCE AND DEMEANOR IN CHALLENGING ENVIRONMENTS IN WHICH TIME AND

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RESOURCES ARE LIMITED.

WORKS WELL WITH LITTLE OR NO SUPERVISION; ABILITY TO TAKE ON ADDITIONAL RESPONSIBILITY AND ENSURE ITS

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TIMELY COMPLETION.

KEEN ABILITY IN IDENTIFYING CHALLENGES AND SOLUTIONS RELATED TO PERSONNEL, PROCEDURES, AND/OR

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SUPPLIES.

STELLAR RESILIENCY TO CHANGE AND THE ABILITY TO ADAPT TO CHALLENGING SITUATIONS AND TACKLE URGENT,

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UNANNOUNCED TASKS WITHIN A HIGH OPERATIONAL TEMPO ENVIRONMENT.

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EGINALD L. JONES

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KEY STRENGTHS INCLUDE:

STRATEGIC PLANNING CONTRIBUTES TO THE OVERALL SUCCESS OF PROJECTS BY SEEING THE BIGGER PICTURE

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AND KNOWING HOW TO BREAK DELIVERABLES DOWN INTO MANAGEABLE TASKS.

PROJECT MANAGEMENT SKILLED IN SETTING PRIORITIES, ESTABLISHING TIMELINES, AND FINDING SOLUTIONS

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TO ISSUES BEFORE BECOMING PROBLEMATIC.

STRONG COMMUNICATION SKILLS COMBINES AN APPROACHABLE STYLE AND IN-DEPTH KNOWLEDGE OF

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METHODS THAT INSTILLS CONFIDENCE IN OTHERS TO GET THE JOB DONE ON SCHEDULE AND SAFELY.

EFFECTIVE TEAM LEADERSHIP EMPLOYS PATIENCE AND PERSEVERANCE, ADAPTING TO CULTURAL

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DIFFERENCES AND MAXIMIZING TEAM CONTRIBUTIONS.

CORE COMPETENCIES

CUSTOMER SERVICE

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FORKLIFT OPERATOR

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INVENTORY CONTROL

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MATERIAL HANDLING EQUIPMENT

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MICROSOFT OFFICE

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QUALITY CONTROL

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REPORT GENERATION AND DOCUMENTINg

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SHIPPING AND RECEIVING

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VENDOR AND STAFF RELATIONS

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WAREHOUSING

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PROFESSIONAL EXPERIENCE

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EGINALD L. JONES

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Autozone LLC - Richmond, Va

October 2012 - Present

Parts Sales Manager

Supervise & develop direct reports

Ensure team follows current company policies and procedures

Handle customer problems as required to insure loyalty and return business.

Work with other departments to avoid and resolve all issues and concerns.

Organize and perform administrative and management functions

Supervise the work of multiple Parts Counter Sales Reps Train subordinates in sales techniques

Assist in identifying new business opportunities.

Identify and recommend pricing methodologies for all contracts and proposals.

Identify parts sales and the associated sales forecast.

Supervise the work of multiple Parts Counter Sales Reps Train subordinates in sales techniques

such as suggestive selling and closing skills

Coordinate competitive parts pricing guidelines to ensure sales profitability

STX, Inc. – Baltimore, MD

September 2011 – October 2012

Shipping/Receiving Coordinator

CONFIRM FOREIGN AND DOMESTIC FREIGHT, CREATE UPS/FEDEX LABELS, PACKLISTS, AND PALLETIZE FREIGHT TO

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BE SHIPPED.

Supervisory/Management experience

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FORKLIFT CERTIFIED

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CREATE BILLS OF LADING FOR BOTH INTERNATIONAL AND DOMESTIC ORDERS AND USE KNOWLEDGE OF MULTIPLE

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CARRIERS OF HOW FREIGHT WILL BE SHIPPED.

AS400 Certified

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Inventory/Audits

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Dispatch/LTL

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RECEIVE SHIPMENTS OF GOODS TO BE PROPERLY STOCKED INTO LOCATION THROUGHOUT WAREHOUSE.

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CREATE ROUTING AND PICK UP FOR IMPORTANT CLIENT ORDERS I.E. (AMAZON).

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INVENTORIED AND KEPT ACCURATE COUNT OF FREIGHT RECEIVED WITH THE USE OF RF SCANNERS.

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COMPLETE AND MAINTAIN ALL NECESSARY REPORTS, LOGS, AND FORMS

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MAZDA REMANUFACTURING – COLONIAL HEIGHTS, VA

OCTOBER 2010 – MARCH 2011

STEERING PUMP TESTER (QUALITY CONTROL)

STEERING SYSTEMS, ELECTRONICS TO INCLUDE ECM’S, ECU’S, SENSORS, ETC.

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EGINALD L. JONES

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DISASSEMBLED/CLEANED/REASSEMBLED STEERING PUMP PARTS.

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● DEMONSTRATED PROFICIENCY IN THE TESTING OF THE STEERING PUMP.

IDENTIFIED WARRANTABLE REPAIRS AND DOCUMENT ON REPAIR ORDER.

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PACKED STEERING PUMPS FOR SHIPPING.

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MAINTAINED WORK AREA APPEARANCE AND SAFETY.

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COMFORT INN AND SUITES – PRINCE GEORGE, VA

OCTober 2009 – OCTober 2010

HOTEL SECURITY

PERFORMED PROTECTIVE AND ENFORCEMENT DUTIES TO ENSURE THE SAFETY OF GUESTS.

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ENSURED THE SAFETY OF TEAM MEMBERS AND SECURITY OF PROPERTY.

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RESPONDED TO EMERGENCY CONDITIONS REGARDING LIFE AND/OR PROPERTY, ETC.

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PATROLLED INTERIOR AND PERIMETER OF THE HOTEL TO OBSERVE AND IDENTIFY POTENTIAL SAFETY AND/OR

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SECURITY RISKS AND/OR UNDESIRABLE CONDITIONS.

UNITED INSURANCE COMPANY OF AMERICA – RICHMOND, VA

MAY 2008 – AUGust 2009

INSURANCE AGENT

SOLD LIFE, PROPERTY, CASUALTY AND OTHER TYPES OF INSURANCE.

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INNOVATED NEW WAYS OF SELLING INSURANCE PRODUCTS.

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INTERACTED WITH CUSTOMERS TO PROVIDE INFORMATION IN RESPONSE TO INQUIRIES ABOUT PRODUCTS AND

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SERVICES.

MAINTAINED POLICYHOLDER ACCOUNTS.

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COLLECTED MONTHLY PREMIUMS THROUGH EITHER CASH OR CHECKS.

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VISION MORTGAGE GROUP, INC. – ELIZABETH, NC

NOVember 2007 – JULY 2008

LOAN ORIGINATOR

PRESENTED PRODUCTS TO CLIENTS; MAINTAINED AN UPKEEP OF DOCUMENTATION ON ALL TRANSACTIONS.

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RESEARCHED AND LOCATED LENDERS FOR BETTER SERVICE TO CLIENTS.

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EMPHASIZED RAPID RESPONSE TIME TO CLIENT AND PROVIDED EXCELLENT SERVICE TO ENSURE REPEAT BUSINESS.

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PROCESSED AND CLOSED LOAN APPLICATIONS.

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WAL-MART DC – SUTHERLAND, VA APRIL

2004 – MARCH 2008

STAPLE STOCK UN-LOADER FORKLIFT OPERATOR

LED A TEAM OF FIVE ASSOCIATES TO MEET DAILY TARGET PRODUCTION GOALS.

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EGINALD L. JONES

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Supervisory experience

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● Dispatch/LTL

WMS

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RESPONSIBLE FOR SHIPPING, RECEIVING AND STORING MATERIALS IN PROPER BINS, SHELVES OR FLOOR SPACE

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ACCORDING TO THE IDENTIFICATION INFORMATION.

ASSISTED IN SHIPPING AND RECEIVING OF ALL PRODUCTS IN THE WAREHOUSE.

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VERIFIED AND DOCUMENTED ACCURATE INVENTORY OF FREIGHT PALLETS.

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COMPLETED AND MAINTAINED ALL NECESSARY REPORTS, LOGS, AND FORMS.

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VERIFIED AND COMPLETED FREIGHT BILLS AND PURCHASE ORDERS.

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COMMUNICATED ANY DISCREPANCIES TO THE APPROPRIATE MANAGEMENT.

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FORKLIFT CERTIFIED. OPERATED MULTIPLE TYPES OF HEAVY FORKLIFT EQUIPMENT INCLUDING ELECTRIC PALLET JACK

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TO UNLOAD MATERIALS FROM TRACTOR-TRAILERS.

EXPERIENCED IN HANDLING AND ORGANIZING ALL MATERIALS TO MINIMIZE DAMAGE, OPERATING FORKLIFT

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EQUIPMENT AND PERFORMING ROUTINE MAINTENANCE DURING DOWN TIME.

INVENTORIED AND KEPT ACCURATE COUNT OF FREIGHT RECEIVED WITH THE USE OF RF SCANNERS.

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MAINTAINED INVENTORY, COMPLETED RECORDS, AND PERFORMED VARIOUS CLEANING ACTIVITIES.

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FOLLOWED ALL SAFETY GUIDELINES AND PROCEDURES BY DEMONSTRATING PROPER LIFTING TECHNIQUES.

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RGIS – RICHMOND, VA

December 2003 – JULY 2004

MERCHANDISE AUDITOR

TRAVELED TO DESIGNATED LOCATIONS WITHIN THE AREA TO PROVIDE A SERVICE TO RETAIL AND GROCERY STORES.

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USED CALCULATOR AND SCANNER KEEPING ACCURATE INVENTORY COUNT FOR RETAIL AND GROCERY MERCHANDISE.

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CALCULATED THE COMBINED PRICE OF ALL MERCHANDISE.

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CREATED A STATISTICAL REPORT OF ALL MERCHANDISE COUNTED.

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EDUCATION

STRAYER UNIVERSITY, MIDLOTHIAN, VA, COMPUTER INFORMATION SYSTEMS

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2007

● PETERSBURG HIGH SCHOOL, PETERSBURG, VA, ATTAINED ELECTRONICS CERTIFICATE

2003

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