Customer Service Sales

GRACE MUTOMBO

**** ****** ***** **. *******, GA *0017

Phone: 404-***-**** E Mail: *********@*****.**

Dedicated Customer service team member with 5+ years of experience in food service setting. Constantly

achieve record high satisfaction rankings.

Respected team member: enthusiastic committed to customer service as a key driver of company goal attainment.

Lead by example and ensure the execution of all safety, security, quality and store operations policies.

Experience

Fuxion TV Atlanta [Chanel 22.1]

01/08/2013 Present

Postproduction Editor: Kiddies Tales Time Episode 1 10. The Financial Report

Co Producer: ‘The Gist” talk show

LA FITNESS [Snellville] FRONT DESK OPERATION 12/17/2012 Present

Check clients in the gym, Cash registering, Updating Customers profile, and Process payment by the phone. Answering

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phone calls in the facility and dispatching phone calls. Signing new membership

Overall facility oversight, Pool checking.

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Whole Foods Market 03/2007 – 09/12/2012

Cashier assistant: Assisting cashiers on the register as well as helping customers out with grocery

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Cashier: Ringing customers merchandise at the check out lanes, operation of self checkout.

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Customer Service Supervisor: Helping with customers with returns, handling customers’ complaints.

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Education

Gwinnett Technical College 2011 Present

Computer Science: Associate of Applied Science Degree in Networking [Cisco].

Skills

Multi lingual: English, French, and Swahili

Software: MS Word, PowerPoint, Photoshop, Final Cut Pro, and Premier Pro

Have completed several computer classes: Computer Concept, computer maintenance & hardware installation as well as

numerous training in customer service, sales strategies, loss prevention, time management, leadership, performance and foods

safety.

Contact this candidate