High School Customer
Resume:
Michael Shealey
Charlotte, NC 28227
*************@*********.***
Objective
To work in a full of part time position that will enable me to grow.
Work Experience
Marketing Assistant
Vector Marketing
-
Charlotte, NC
November 2010 to March 2013
Keep records of customers’ interactions and transactions, recording details of inquires complaints, and
comments, as well as actions taken.
Resolve customer’s service or billing complaints by performing activities such as exchanging
merchandise, refunding money and adjusting bills.
Check to make sure appropriate changes were made to resolve customer’s problems
Deli Clerk
BI-LO LLC
-
Mint Hill, NC
November 2012 to February 2013
Serve Customers Deli Items.
Rotate and date items.
Restock Items.
Check for dates on items.
Sales Consultant
Red Ventures Marketing
-
Indian Land, SC
October 2008 to June 2010
Confer with customers by telephone or in person in order to provide information about products and
services, to take orders or cancel accounts, or to obtain details of complaints.
Keep records of customer’s interactions and transactions, recording details of inquires, complaints, and
comments, as well as actions taken.
Resolve customers service or billing complaints by performing activities such as exchanging
merchandise, refunding money and adjusting bills.
Check to make sure appropriate changes were made to resolve customer’s problems.
Order tests that could determine the causes of product malfunctions.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned
adjustments.
Education
High School Diploma in General Education
Dore Academy -
Charlotte, NC
2003 to 2008
Skills
Computer Typing Speed: 120 Words Per minute, Computer Languages: Cobol, HTML
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