Data Entry Customer

Deborah Filipek

Des Plaines, IL

847-***-**** **************@*****.***

Summary of Qualifications

A skilled and experienced customer-service-oriented assistant, with

excellent verbal and written communication skills, is prepared to manage

all office tasks, from data entry to proofreading documents. With a

background in B2B public relations and advertising, experience using Macs

in business environment for 13 years.

Demonstrated successes:

. Identifying customer and team needs and implementing satisfactory

solutions

. Handling a variety of tasks in a fast-paced environment where

priorities constantly change

. Supporting business owners, account executives and team leaders

. Using Excel to compile data and then preparing full campaign metrics

reports with PowerPoint

. Conducting internet research on prospective clients, their competitors

and writing reports

. Updating and maintaining calendars and status reports

. Proofreading documents

. Scheduling meetings

. Building client and team relationships by using strong interpersonal

and communication skills

Professional Experience

Consultant May 2012 - Present Chicago, IL

Providing public and customer relations expertise to small through large

clients

Tribune Media Group May 2012 - Present Chicago, IL

Freelance feature writer

Gyro (Formerly Fergus/Peters Group) February 1999 - May 2012

Chicago/Des Plaines, IL

Senior Public Relations Consultant/Media Relations

. Administered special editorial opportunity calendar placements to

leverage clients' messaging with editorial interests

. Utilized Word, Excel and PPT to create reports

. Scheduled PR team meetings using Outlook

. Assisted Director of PR in pitching ideas and successfully placing

stories to print and broadcast media

. Designed a qualitative competitive metrics report that is now team

standard

. Planned and managed annual multi-faceted educational events for as many

as 325 participants

. Directed designers in placement of content, graphics and photographs

. Maintained library of in-house and external publications for client team

Professional Associations

Roosevelt University Alumni Association - Northwest Chapter, Marketing &

Communications and Membership committees

Contact this candidate