Customer Service Manager

Stephanie M. Juarez

Phone: 702-***-****

Alt Phone: 702-***-****

*********@*****.***

Objective

Seeking full time employment in customer service utilizing my skills and abilities.

Skills and Abilities

* Excellent Customer Service

* Experience as a cashier

* Extensive Food Handling Experience

* Excellent Interpersonal and Organizational Skills

* Ability to process orders and reports with high accuracy rates

* Professional interaction with customers, personnel and all levels of management

* Excellent communication skills, both written and verbal

* Demonstrates high quality customer service with external and internal customers.

* Ability to work in diverse workplaces with diverse customers.

* Hard working team player with ability to learn new skills quickly

Computer skills include: Microsoft Office Word, Excel, Outlook

Education

GED

Clark Country Adult Education

Las Vegas, NV

Relevant Experience

Wis International 04/2013 –Still employed

Inventory Associate Las Vegas, NV

Physical counting of materials, equipment, merchandise,

supplies in stock and post total of inventory records using a hand

held data terminal. Receives instructions and verifies inventory blocks for

counting with onsite crew leader, manager or supervisor. Completes work

in a timely and accurate manner, meeting performance and productivity standards

set forth by company.

Blueberry Hill Restaurant

07/2007 – 03/2008

Waitress / Cashier

Las Vegas, NV

Provided excellent customer service. Took orders and served food and beverages to patrons. Explained how various menu items are prepared, describing ingredients and cooking methods. Checked with customers to ensure that they are enjoying their meals and took action to correct any problems. Collected payments from customers including cash, debit/credit cards. Used POS system to process payments.

Internal Medicine Associates

11/2006 – 03/2007

Medical Record Clerk

Las Vegas, NV

Compiled, processed, and maintained medical records of clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.

Nevada Title Company

06/2004 – 03/2005

Escrow Processor Clerk

Las Vegas, NV

Computed, classified, and recorded numerical data to keep financial records complete for processing loans. Performed general clerical work including, answering telephones, directing calls, and taking messages, email correspondence, faxing, and composing letters.

Bally Gaming

02/2003 – 06/2004

Data entry clerk

Las Vegas, NV

Processed and created daily work orders, invoices. Responsible for filing and answering phone calls.

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