Chanté Adams
**** ******* **** ****** *** Vegas, NV 89149
702-***-**** • ************@*****.***
Professional Summary
Training
Management
Customer Service Skills
Time Management
Coordinating Skills
Typing Speed 65WPM
Sales
Administrative/Office Skills
Presentation Skills
PROFESSIONAL EXPERIENCE
AAA Insurance Las Vegas, NV 89119• 03/2012-Present
Claims Service Specialist
I file claims for individuals that have been involved in auto accidents, as well as individuals that have automobiles that have been vandalized.
* Top claims service specialist on my team for six consecutive months in providing excellent customer service, most claims filed, and most calls answered.
* Promoted from claims service adjuster to claims service specialist in six months
Enterprise Rent A Car • Las Vegas, NV 89145• 02/2011-08/2011
Management Trainee
I learned how to be a successful manager, learned marketing strategies, effectively manage employees, and motivate employees to sell.
* Top sales person for 4 consecutive months at my store
* Customer Service increased by 7% every month I worked there
New Horizons Computer Learning Center • Las Vegas, NV 89128• 10/2007-11/2009
Company Training Specialist
I trained employees from large corporations on Microsoft Office, Project Management, Business Writing, Time Management Skills; and trained Human Resource directors on effectively delivering presentations.
* Several large contracts were obtained due to my outstanding training record
* Averaged post evaluation scores of 95% and higher
Clark County School District • Las Vegas, NV 89101• 01/2006-05/2007
Kindergarten Teacher
I taught kindergarten students basic subjects, as well as tutored students in grades K-5.
* I had the top reading class my first year teaching
* Increased test scores amongst the African American students by 60%
Wells Fargo Bank • Las Vegas, NV 89154• 06/1999-05/2005
Lead Teller
I conducted bank transactions, assisted my manager, and trained new employees.
* Consistently received top sales awards
* Successfully trained new tellers that later became top sales people
EDUCATION
Bachelor of Science in Education
University of Nevada Las Vegas - Las Vegas, NV
Graduated December 2005
GPA 3.7