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Customer Service Sales

Location:
Las Vegas, NV, 89117
Posted:
May 27, 2013

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Resume:

Chanté Adams

**** ******* **** ****** *** Vegas, NV 89149

702-***-**** • ************@*****.***

Professional Summary

Training

Management

Customer Service Skills

Time Management

Coordinating Skills

Typing Speed 65WPM

Sales

Administrative/Office Skills

Presentation Skills

PROFESSIONAL EXPERIENCE

AAA Insurance Las Vegas, NV 89119• 03/2012-Present

Claims Service Specialist

I file claims for individuals that have been involved in auto accidents, as well as individuals that have automobiles that have been vandalized.

* Top claims service specialist on my team for six consecutive months in providing excellent customer service, most claims filed, and most calls answered.

* Promoted from claims service adjuster to claims service specialist in six months

Enterprise Rent A Car • Las Vegas, NV 89145• 02/2011-08/2011

Management Trainee

I learned how to be a successful manager, learned marketing strategies, effectively manage employees, and motivate employees to sell.

* Top sales person for 4 consecutive months at my store

* Customer Service increased by 7% every month I worked there

New Horizons Computer Learning Center • Las Vegas, NV 89128• 10/2007-11/2009

Company Training Specialist

I trained employees from large corporations on Microsoft Office, Project Management, Business Writing, Time Management Skills; and trained Human Resource directors on effectively delivering presentations.

* Several large contracts were obtained due to my outstanding training record

* Averaged post evaluation scores of 95% and higher

Clark County School District • Las Vegas, NV 89101• 01/2006-05/2007

Kindergarten Teacher

I taught kindergarten students basic subjects, as well as tutored students in grades K-5.

* I had the top reading class my first year teaching

* Increased test scores amongst the African American students by 60%

Wells Fargo Bank • Las Vegas, NV 89154• 06/1999-05/2005

Lead Teller

I conducted bank transactions, assisted my manager, and trained new employees.

* Consistently received top sales awards

* Successfully trained new tellers that later became top sales people

EDUCATION

Bachelor of Science in Education

University of Nevada Las Vegas - Las Vegas, NV

Graduated December 2005

GPA 3.7



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