Customer Service Medical
Resume:
Juanita Clugston
Las Vegas, NV. 89129
Email: ********@*****.***
OBJECTIVE
Secure a position that will enable me to use my strong communication &
organizational skills, customer service background and my ability to work
well with people.
QUALIFICATION SUMMARY
Experienced with working in fast paced environments that demand
organizational and interpersonal skills. Detail oriented and resourceful
in completing projects and able to multi-task effectively. Committed to
providing superior customer service. Qualifications include:
Type 45 wpm Attention to Detail
10 Key Strong Problem Solving Skills
Computer Skills Team-Oriented, Work Well Independently
Microsoft Word Critical Thinking and Problem-Solving
Microsoft Excel Skills
Internet Savvy Effective Communication Skills
Windows 98 and Vista
EDUCATION
Allied Medical Schools
A Division of Allied Business Schools, Inc.
Laguna Hills, CA (2009)
Medical Terminology and Medical Coding ~ Certificates
SPECIALIZED TRAINING
Income Review Introduction to Medical Insurance
Title Review Diagnostic Tests and Procedures
Appraisal Review Ethics and Professionalism
Trust Review Anatomy, Physiology, Pathology, and
Pharmacology
Understanding of Modifier Usage Principles for Evaluation and Management
Services
PROFESSIONAL EXPERIENCE
Del E. Webb Wellness Center Child Care Attendant July 2011- Feb.
Kingman, AZ 2013
. Provide safe, clean and healthy child care environment for infants and
preschool children.
. Interact with the children in a way which conveys respect and nurturing.
. Attend to the personal hygiene of each child in my care, including
changing diapers or soiled clothing and washing hands
. Make reservations
. CPR Certified
Wells Fargo, Phoenix, AZ Service Processing Aug 2000 to May
Specialist 2009
. Maintained loan application status with customer and originating banker.
. Answered questions and advised customers to assist in overcoming
processing issues.
. Reviewed and verified loan documents, ordered title, appraisal, and other
required documents for loan funding.
. Loan registration subject matter expert.
. Entered loan information into computer, verified all documents received
in a timely manner.
. Made phone calls to bankers and or customers for missing documentation.
Resolved issues in order to get file to processing for funding.
Contact this candidate