Customer Service High School

Melody Moon

**** ****** *****, *** *****, Nevada 89102

702-***-****

***********@*****.***

PROFILE I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any

given environment. I love to learn, and am always up to a challenge whenever the situation. I get along

with others, while working efficiently on my own. I am willing to learn and work as a team. I am seeking a

position where I can develop and excel while giving my best to an employer.

EXPERIENCE

Keller Williams Realty Las Vegas -Howard Dew Group March 2010 - Present

Assistant

• Answer multiple phone lines, data entry, filing, customer service, shipping/receiving, accounts

payable/receivable, manage all property utilities and HOA dues, list properties in MLS, provide

weekly inspection photos and reports to the bank, computer skills, cash/credit transactions,

attend all conference calls and meetings, open/close office, meet deadlines.

Summerlin Hospital June 2008 – June 2010

Distribution Tech

• Answer emergency calls, deliver all emergency equipment to required floors, stock, inventory,

product knowledge, open/close warehouse, maintain a clean work space, data entry, filing,

customer service.

Wynn Resorts November 2007 – June 2008

Spa Front Desk Representative

• Master SpaSoft software, customer service, maintain a clean professional appearance and

attitude, know all spa and hotel amenities, handle cash/credit transactions, tips, data entry,

book appointments, manage personal bank drawer, provide high end customer service to

reflect Mobil 5 Star award.

MAC Cosmetics September 2006 – November 2007

Cashier

• Handle cash/credit transactions, returns, customer capture, data entry, manage bank drawer,

open/close store, maintain a clean cash wrap, stock, inventory, product knowledge, customer

service, shipping/receiving, gift wrap, attend all update training courses, add on selling,

maintain a professional appearance.

Orleans Hotel & Casino November 2005 – September 2006

Front Desk Agent

• Greet guests, check guests in and out of hotel room, upgrade rooms, customer service, handle

cash/credit transactions, manage bank drawer, computer skills, hotel knowledge, book room

reservations, maintain a professional appearance and upbeat personality at all times, know all

hotel amenities, concierge.

EDUCATION

2003 - 2007 Eldorado High School, Las Vegas

Graduated June 2007 – High School Diploma

SKILLS

Adobe Photoshop, Microsoft Word, Excel, Power Point, Word Document, Zip Forms, and SpaSoft. Type

80wpm, dedicated, loyal, efficient, quick learner, able to multi-task, great communicator and I am always

interested in what people have to say.

ACHIEVEMENTS

During High School I maintained a 3.0 average. I dedicated myself to art, photography and dance. I

believe my education, photography and dancing skills will take me far in life.

Contact this candidate