Gladys Cardenas

**** *. ***** *** *** #***

Las Vegas, NV, 89147

928-***-****

ab88lt@r.postjobfree.com

Professional Experience

Suddenlink Lake Havasu City AZ CSR II October 2010 - March

2013

. Confer with customers by telephone or in person to provide information

about products or services, take or enter orders, cancel accounts, or

obtain details of complaints.

. Keep records of customer interactions or transactions, recording

details of inquiries, complaints, or comments, as well as actions

taken.

. Check to ensure that appropriate changes were made to resolve

customers' problems.

God's Friendly Helper's Care Giver May 2006 -

August 2010

Lake Havasu City AZ

. Administer bedside or personal care, such as ambulation or personal

hygiene assistance.

. Perform housekeeping duties, such as cooking, cleaning, washing

clothes or dishes, or running errands.

. Care for individuals or families during periods of incapacitation,

family disruption, or convalescence, providing companionship, personal

care, or help in adjusting to new lifestyles.

Education

Guajome Park Academy Los Angeles CA

High School Diploma Jan 2002

Los Angeles Job Corps Los Angeles CA

Receptionists Diploma Feb 2000-Jan 2001

Additional Skills

answering phones, routing calls, greeting visitors, handling customer

inquiries and relaying information to their employers fax machine, copy

machine, computers

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