Project Manager Customer Service

Jody Farmer

214-***-**** (C)

817-***-**** (H)

***************@**.***

PROFESSIONAL SUMMARY:

. Over nine years military service and experience

. Current VFW member and WWP Alumni

. Proficient in Microsoft Office Professional, Adobe CS5 Master Suite

Collection

. Enthusiastic, personable, confident and professional in appearance and

manner

. Attention to detail

. Self starter, Creative Flair, Originality

. Top Secret Security Clearance (Current)

EXPERIENCE HIGHLIGHTS:

Urology Associates of North Texas October 2012 - Present.

. Patient Services Billing

. Collections and Refunds

. Customer support for Billing

TTI Inc. - August 2012 - December 2012 ( Freelance Work)

Freelance Graphic Designer JFarmer Graphics

. Create Website Advertisements

. Creating Calendar's for company and its clients

. Complete projects in a fast turn around as projects come in.

. Give input on the creative process

Offline Profits LLC - February 2012 - February 2013

Creative Project Manager

. Plan, Coordinate, implement and finalize projects

. Management of my team and third party contractors

. Identify, assess and minimize risks until projects completion

. Write templates for all Newsletters

. Preview all Word Press posts and pages before launching

Odesk Contractor (Freelance Contractor site) January 2012- Present

. I work as an independent Contractor in Graphic Design

. 4.56 out of 5 Star Rating on Service and work.

. 120 hours in completed contracts

Hyatt Regency DFW - November 2010- November 2011

Front Desk Agent

. Created tri-fold brochure for the Hotel showcasing their Diamond

Amenity

. Created Showcase book for Specialty 5-Star restaurant, Mr. G's,

including all photography

Fayetteville Symphony Orchestra - April 2010 to June 2010

Marketing Volunteer

. Designed Sponsorship packet for 2010-2011 season

. Designed Education pamphlet

. Set up for Symphony Concerts and public appearances

. Update social media page and website

United States Army - April 2006 to October 2009

Customer Service Analysis and Marketing

. Processed survey information for weekly analysis by 6500 activity

managers

. Created marketing posters and slogans for the Individual Customer

Evaluation (ICE) Survey System within our community and building a new

brand for ICE.

. Was chosen to have one marketing Idea used Army wide for the ICE

Program

Military Police

. Facility and Personnel Security

. Security Guard for a Top-Secret Facility with equipment worth $300

million and more than 100 personnel located in an allied nation

. Conducted random searches on all personnel and vehicles entering and

leaving the facility

. Trained groups of 25+ in proper search and seizure procedures

Battalion School Coordinator

. Trained Battalion 200+ personnel on new Defense Travel System (DTS)

. Tracked all Government Travel Cards for Battalion

. Tracked all personnel going to school for all Army programs. Also

tracked all training conducted within the Battalion.

United States Navy - September 2000 - February 2005

Aviation Electronics Technician

. Publications Manager with no defects during annual inspection

. Acquired aircraft qualification (Plane Captain) 2 months faster than

peers

. Graduated in Top 5 in Electronics school

Education

Remington College, Fort Worth, Texas. Graphic Arts. October 2012

. 3.93 Grade point average

. Presidents High Honor Roll 5 terms

U.S. Army and U.S Navy: Specialized training in Law Enforcement,

Leadership, Diversity, Communication, Public Safety Training, Aircraft

Electrical System Specialist

References and portfolio are available upon request.

Contact this candidate