Roxann Hope Mills
**** ****** ****** • McKeesport, PA 15132 • Phone 412-***-****
e mail: ************@*****.***
Experience
*/**/**** */**/2013 Family Resources Pittsburgh, PA
Records Mangement Technician
Assist manager with developing and administrating health information
and policies, guidelines and standards
Develop, administrating health information and policies, guidelines and
standards
Make recommendations and provides timely written reports on health
information deficiencies
Monitor patterns of chart deficiencies across programs and consult with
Manage regarding recommendations
Assists with training all new program services staff in regards to health
information functions
Assists in preparing for agency licensing visits by continuously assuring
all medical records documentation is complete and current in consumer
files. Organize and evaluate medical records for completeness and
accuracy
Controls Release of information from consumer information records in
accordance with applicable standards.
Serve as a core member of the Quality Assurance Committee
Delta T Group Pittsburgh, PA
9/10/2011–5/16/2012
Pittsburgh, PA
Family Resources-Medical Records
Monitors patterns of chart deficencies across programs, Organize and
evaluates medical records for completeness and accuracy.
Conduct routine chart audit, make recommendations and provides timely
written reports on health information deficiencies.
Step by Step, Inc. Pleasant Hills, PA
5/24/2009–9/7/2011
Program Manager 1 QMRP
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Adult Senior Center
1/2/2007 5/23/2009
Program Manager 1 QMRP
Community Homes
Maintained overall administrative responsibility for all quality aspects of
Adult Senior Center and Community Homes.
Monitored staff performance and adhere to standard through direct
observations periodic written performance evaluations, assuring minimum in
service trainings were received. Coach and motivate over 15 staff and 30
consumers.
Manage day to day operation of the Adult Senior Center and Community
Homes while participated in various internal and external monitoring reviews
through the Department of Aging, Allegheny County Health department, A
department of public welfare inspections, Allegheny County MH?MR
program reviews.
Maintained professional licenses and certifications as related to the human
service field.
Ensured that client files were maintained in accordance with Agency Policy
and Procedures.
Prepared behavioral evaluation, quarterly reviews, assessments and
Individual Support Plans.
Cultivated role as an advocate, developing relationships rooted in trust,
confidence and respect to assure each consumer well being and self
determination are protected and promoted.
Supervised and monitored team members performance and assuring an
interdisciplinary approach is practiced and all service plans are integrated to
assure consistency and continuity of care are preserved. Over seen staff
payroll.
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3/2003 8/2006 Mon Yough Community Services McKeesport, PA
Vocational Supervisor
Responsible for organizing and delivery of Community Employment in
Vocational Services and CADS program.
Managed day to day operation of prevocational 2390 regulations and
compliance with county/state and health department regulations overseen
regular admissions, reviews and discharges.
Prepared behavioral evaluation, quarterly reviews, assessments and
Individual Support Plans. Coach and motivated over 10 staff and 45
consumers.
Interview hiring and regular performance appraisals for staff, organized and
monitored schedules of program participants and counseled as needed basis.
Record and reporting productions according to Federal Wage and Hour
regulation, overseen staff and consumers’ payroll.
12/2002 5/2003 Program Manager Mon Yough Community Services
Worked with adults individuals with intellectutual and functional disabilities
in workshop setting, facilitated multi disciplinary treatment meetings
supervised implantation of program goals
5/1999 12/2002 Liability Clerk Mon Yough Community Services
Insurance recertification, insurance authorization, DX codes, billing data
entry purchasing, medical transcription.
Education
Point Park University Pittsburgh, PA
1996 2000
B.S., Business Management
Minor in Applied Business
Certifications, skills achievements and Qualifications
National Certification of Achievement in Employment Services from University of
Maryland, National certified Competency Based Employment Specialist Series,
3
Foundation in field work.
Medication Administration trainer through the PA department of Welfare
First Aid/CPR Safety Techniques
New Hire Trainer Diversity Training
2390 Regulations 6400 Regulations
Department of Aging Regulations Wage and Hour
Medical Terminology Business Law
Santuary Model Records Management
Reporting Child Abus and Maltreatment Child Abuse and Neglect
~REFERENCES AVAILABLE UPON REQUEST~
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