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Customer Service Manager

Location:
Las Vegas, NV, 89044
Posted:
May 25, 2013

Contact this candidate

Resume:

To whom it may concern:

Companies require hard-working, organized staff to ensure that the business runs smoothly and

efficiently. My customer service and accounting experience would contribute to the success of

your company.

I have nearly eight years customer-service experience in a grocery-store setting, in various

positions. I have been a fuel station manager, head bookkeeper, and am currently a supervisor.

These multiple positions have required excellent customer service skills, accuracy and

organization, as well as the ability to multi-task. I have been a supervisor for over a year, and

was previously the head bookkeeper. I am experienced in the cash office, and have been

responsible for ensuring that all cash is accounted for, and researching any discrepancies. My

current position requires me to multi-task, because I am responsible for ensuring that multiple

tasks are being completed, by various departments in the store.

I am currently attending college online, and will be graduating in August with a bachelor’s

degree in accounting, which will be beneficial to my career as a staff accountant. I am a fast

learner, with experience using Excel, Word, Outlook, and Adobe Acrobat. I would love to speak

to you about your employment opportunities. Thank you for your time and consideration.

Sincerely,

Chelsey Samson

2406 Character Ct.

North Las Vegas, NV 89031

775-***-****

Chelsey Samson

2406 Character Ct., North Las Vegas, NV 89031

E-mail: **************@*****.***

Phone: 775-***-****

Experience

Vons October 2008 - Present

Supervisor

Transferred to Vons, from Safeway in 2009.

Responsible for ensuring that customers receive excellent customer

service.

Responsible for conducting cash audits.

Ensure that all register tills maintain low-levels of cash, and conduct

pickups when necessary.

Perform closing procedures, pick up register tills and coin canisters

each night.

I have continually met customer service goals.

Safeway June 2005 – October 2008

Fuel Station Manager

Responsible for excellent customer service.

Responsible for accurately charging customers for their

purchases.

Aided customers with any problems they encountered while

at the fuel station.

Counted the till at the end of each day, and researched any

discrepancies.

Wrote the weekly schedule.

Education

Colorado Technical University August 2011 – Present

Accounting

Will complete bachelor’s degree in August, 2013.

Attend college online, so it will not affect my work schedule.

3.90 grade-point average.

Skills

Proficient in Microsoft Word, Excel, Powerpoint, and Adobe

Acrobat

Three years experience with balancing the daily cash in a

grocery store setting.

Fast typist- 60 WPM

References

Jennifer Cooper

Co-worker, 702-***-****

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Denise Sillman

Co-worker, 702-***-****

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Contact this candidate