Customer Service Sales
Resume:
Bronson Hair
**** **** ******* **., *** Vegas, NV 89149
************@*****.***
Professional Experience
Back Office Coordinator/Customer Service Rep. March 2012 – May 2013
Classique Jewelers – Frisco, TX
Managed the repair department, special ordering, shipping, and customer service operations of the store.
Ordered and distributed parts and materials for special orders and repairs
Created a system of reports to track the progress of jobs to make sure they were done on time
Resolved customer services issues regarding repairs and special orders
Consulted & sold jewelry, special orders, and repairs to customers
Sales Consultant Sept 2011 – Jan 2012
Nissan of McKinney – McKinney, TX
Provided exceptional customer service to customers while reaching the sales goals
Provided exceptional customer service with the highest ranking survey scores
Consulted and sold cars to multiple customers
Successfully resolved customer service matters
Shipping Clerk/Print Production November 2010 – August 2011
National Print Group –Las Vegas, NV
Managed a high volume of shipments for the leading digital printing company
Built extensive relationships with logistic companies
Managed hundreds of shipments per week through Fed-Ex/UPS and other logistic companies
Worked extensively on creating various shipping quotes from several different logistic companies
Oversaw the entire operation of the shipping/receiving department
Volunteer Service Oct 2008 – Sep 2010
Brazil, Southern America
Served a two-year voluntary Christian mission in Brazil
Accounting Assistant May 2008 – Oct 2008
Weight Watchers – Las Vegas, NV
Successfully made the accounting department more efficient and accurate in its recording methods
Responsible for updating accurately the accounting records
Assisted with the development of customized software for the payroll program for the company
Helped the marketing director coordinate a major community event for the company
Identified and corrected a fifty-thousand dollar error in their accounting records
Kitchen Manager Nov 2007 – Apr 2008
The Training Table – Provo, UT
Provided exceptional customer service to customers while maintain an efficient crew in the kitchen
Managed a crew of ten employees during the shift in the evening
Kept and maintained the kitchen and serving area in an orderly manner at all times
Successfully resolved customer service matters
Education
Collin College Jan 2012 - Current
Will receive an Associate’s degree in June of 2013
College of Southern Nevada Jan 2011 – June 2011
Utah Valley State College Aug 2007 – Apr 2008
Advanced Technologies Academy June 2007
High School Diploma – Emphasis in Computer Networking and Applications
Skills
Knowledgeable in the Microsoft Office Suite
Hard Worker, Team Player, Highly Motivated, Fast Learner, Reliable, & Trustworthy
Speaks Portuguese Fluently
Awards
Eagle Scout Award
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