Customer Service Data Entry
Resume:
Ashley R Carson
North Las Vegas, NV 89031
email: ***********@*****.***
Summary of Qualifications:
. Hardworking employee with excellent customer service skills
. Excellent office skills including file management, record keeping and
data entry
. Ability to communicate effectively with all types of individuals
. Skilled at working both in a team or independent environment
. Proficient in Microsoft Office programs including Word, Outlook, and
Excel
. Able to multi-task while maintaining strong attention to detail
. Highly motivated with the ability and desire to learn new tasks
quickly
Work Experience:
Citigroup Las Vegas, NV January 2010 - Present
Check and Payment Operations
. Responsible for inputting check deposits, from ATM, into correct
checking/savings accounts.
. Use various systems to check all items coming through ATM's
. Responsible for verifying if checks are counterfeit or fraud items
Machine Operator
. Operated machine that produced statements to ensure that the quality
of statements were satisfactory.
. Responsible for inputting statements into machine to be prepared for
mail out to customers.
. Audited statements in the end to ensure that they were accurately
completed to be shipped out.
. Responsible for maintaining production goals
Adecco Staffing Las Vegas, NV March 2006 - January
2010
Administrative clerk
. Performed various duties on temporary assignments to include:
o Screening, interviewing & placement of candidates
o Performed data entry, conducted employment references and other
verifications
o Assisted with payroll processing & account adjustments as
needed.
o Assisted with other administrative duties as needed to include
Workers Comp & Compliance Issues.
JC Penney Las Vegas, NV Sept. 2005 - Sept. 2006
Jewelry Sales Specialist
. Assisted customer with the purchases of the departmental products.
. Provided excellent customer service to customers which included
operating the cash terminal for purchases of Jewelry.
Nevada General Insurance Company Las Vegas, NV March 2004 - Sept. 2005
Customer service agent/ Underwriter
. Responsible for various duties which included:
o Assisting with processing of new insurance policies
o Providing auto quotes for customers
o Verifying coverage's with landholders
Education:
Western High School Las Vegas, NV.
Diploma
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