Customer Service High School

AYLINNE RIVERA

**** ****** *** *** ***** Nevada *9101

Home: 702-***-**** Cell: 702-***-**** *************@*****.***

PROFESSIONAL SUMMARY

I Love helping out customers and getting things right the first time so customers will not leave

with doubts. My main field is customer service and performing clerical duties. I am comfortable in

learning new things and I adapt to any work environment . I will use any experience to help me

out in deciding my career goal.

SKILLS

● Self motivated

● Conflict resolution ● Fluent in spanish

● Team leadership ● verbal and written

● Communication skills communication skills

● Initiative ● Goal oriented

● Excellent work ethic ● Positive and friendly

● Multi tasking ● People oriented

● Can provide health card ● Types 70 WPM

● Phone banking skills ● Clerical skills

WORK HISTORY

08/2012 to 11/2012

Canvasser

Mi Familia Vota – 619 S. 6th St. Las Vegas Nevada 89101

Helped Complete the task of registering and astonishing 19,125 new registered voters in Nevada.

My everyday goal was to go door to door and inform citizens about the importance of voting

and helped answer any questions or doubts they had. I gained communication skills and

customer service skills.

01/2011 to 05/2011

Internship

Law Offices of Greg D. Jensen – 2700 E Lake Mead Blvd, North Las Vegas, NV 89030

As an intern I had to develop problem solving skills to help out the customers with their

problems. I also performed clerical duties and secretary duties.

09/2010 to 01/2011

Internship

Odyssey Hospice – 4011 McLeod Dr, Las Vegas, NV 89121

I joined this internship to gain work experience and to help me pursue my way into a career. I

gained clerical experience and developed a wider knowledge in computer skills. I gained phone

banking experience and customer service skills as well.

EDUCATION

April 2013

High School Diploma: Basic four year education

Adult education High school 2701 E Saint Louis Ave, # A, Las Vegas, NV 89104

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