Customer Service Medical
Resume:
Reyona Luckey
**** ********* *** #*** • San Antonio, TX 78229 • Cell:
•*************@***.***•
Objective
Key accomplishments include interpersonal capabilities, leadership and organization
skills, and effective team effort. Results driven from customer service, in addition to the
ability to work cross-functionally.
Experience
Dr. Paul C. Pearson DPM,PA,WCS, Amarillo, TX (2010-2012)
Medical Podiatry Supervisor
•Supervise patient and clinic flow, manage company inventory, advertise & sell products
•Manage appointments, referrals, and insurance pre-certs ICD-9, CPT codes
•Explain treatment procedures, medications, diets, or physicians' instructions to patients
•Help physicians examine and treat patients, handing them instruments or materials or
performing such tasks as drawing up injections or removing sutures
Biomat, Amarillo, TX (2009-2010)
Donor Processor
•Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment
•Ensure the quality of plasma being donated
•Schedule appointments
Nurse Finders Amarillo, TX (2008-2010)
Travel CNA
•Communicate with patients to ascertain feelings or need for assistance or social and
emotional support.
•Document or otherwise report observations of patient behavior, complaints, or physical
symptoms to nurses
Texas Tech Pediatrics, Amarillo, TX (2008-2009)
Clinical Assistant
•Record patients' medical history, vital statistics, or information such as test results in
medical records, outgoing referrals, maintained IMMTRAC data
•Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare
them for testing.
•Help physicians examine and treat patients, handing them instruments or materials or
performing such tasks
Education
University of Phoenix Phoenix, AZ
Associates of Business
2011-2012
Certified Nursing Assistant
# na08526908, Texas 2008
Reyona Luckey
8630 Fairhaven Apt #804 • San Antonio, TX 78229 • Cell:
•*************@***.***•
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