Customer Service High School

Maria Crespo

*** ******** ******, *********, ** *7206 908-***-****

*************@*******.***

Special Skills

Proficient in the use of various computer software such as

Microsoft Word, Excel and QuickBooks.

Capable of performing bookkeeping including accounts payable and

account receivable.

Ability to type 40 wpm

Bilingual English/Spanish.

Experience

united airlines

February 2013 to present

food associate

select flt to liquor room depment.

New York & Company Outlet

February 2012 to October 2012

Associates.

Cashier,Customer Services,attend fitting room, help customers,

fold and hang up clothes.

Brillant cleaners solutions inc

April 2011 to February 2012

Janitorial Services.

Cleaning Seven Eleven,Office, Houses, Apartments.

Clean scaffolding,windows,walls,floor,mopping,sweeps,etc.

Carlos Ferrer Insurance Agency, Elizabeth, NJ

February 2000 to May 2011

Office Assistant

Ensured that office complied with guidelines for about 7 Insurance

companies for policyholder eligibility.

Reconciled daily transactions and made daily deposits to bank.

Filled out Accord applications for policyholders.

Ensured all customers submitted proper documents to be eligible

for insurance policies.

Receptionist

Assisted customers with policy information in person, by phone and

via e-mail.

Handled telephone calls from insurance companies regarding

policyholders or potential policyholders

Assisted with clerical needs such as filing, answering phones and

faxing.

Made all Western Union Transactions such as utility bill payments,

money transfers, money orders and quick collect payments.

Rendered excellent customer service to our policyholders.

Rey Supermarket, Elizabeth, NJ

March 1998 to February 2000

Cashier Manager

Maintained schedule for cashiers.

Assisted with clerical needs such as filing and faxing

Accounts payable

Ensured cashiers were working efficiently throughout the day

Education

High School Diploma –Lima Peru - High School

Executive Secretary – Lima Peru - Institute.

References

Available upon request.

Contact this candidate