Egla Gutierrez
Scheduler - Front Desk, Shepherd Eye Center
Las Vegas, NV
****.*********@*****.*** - 702-***-****
WORK EXPERIENCE
Scheduler
Front Desk, Shepherd Eye Center - Las Vegas, NV - May 2011 to Present
I am required to answer phone calls as they arrive and help the patients as best as I can. I am responsible for
scheduling, rescheduling and canceling appointments. I am required to answer any questions to the best of
my knowledge and if I do not know the answer to help find some one who does. At front desk I am
responsible to checkin patients and greet them with a smile. I am required to do TR and help with fee
tickets when needed.
Store Associate
Macy's Women Shoe Department - Las Vegas, NV - March 2011 to February 2012
I was required to help customers meet their needs. I am required to make a connection with them and help
make their experience the best that it can be. From greeting them to check out. I am required to meet
my goals and help recover the store. Close and open registers when required.
Store Associate
Halloween City - Las Vegas, NV - August 2010 to November 2010
Temporary position)
I was required to use suggestive selling and to help customers find what they needed. I was also required to
cashier and make sure that the customer left with a pleasant experience. During the last days I was
promoted to Executive Assistant Manager and I was required to make sure the employees where working as
they should, that the store was clean, if a customer had any problems to resolve them efficiently and to make
sure that at the end of the day I had the right amount of money to deposit to the bank.
News Video Editor
NBC-Universal/Telemundo - Fort Worth, TX - December 2006 to February 2010
I would have to be the main editor for at least 2 out of 6 newscasts. Sometimes I would be under time
constrains and I would have to make sure everything went on the air. There would be breaking news and
sometimes reporter packages that needed to be edited with in the hour and I would get them done.
News Video Editor
Telemundo - Las Vegas, NV - November 2004 to December 2006
The job required for me to make sure that the news were edited and ready to air. I would have to do some
photoshop and audio editing when needed. Sometimes the manager would leave and put me in charge of
making sure everything got done on time and with out problems.
Master Control Operator
Telemundo - Las Vegas, NV - June 2004 to November 2004
This job required me to input paid programming spots on the air. I had to make sure that all the commercial
and shows where running as required.
EDUCATION
Diploma
Lompoc High School
ADDITIONAL INFORMATION
SKILLS
I am well equipped to work with Macs and Windows. I am fluent in spanish and english. I am capable of
doing my job under maximum stress and pressure. Whatever the job you give I will get the job done. I am
capable of learning new things and willing to relocate.