Customer Service Administrative Assistant
Resume:
HARRIET COXON
NY NY *****
********@*****.***
EDUCATION
Bachelor of Business, Major in Marketing (Minor in Entertainment Tourism and Marketing)
Graduated 2012, Queensland University of Technology Brisbane, Australia
Diploma of Business Studies
Graduate 2010, Brisbane North Institute of TAFE Brisbane, Australia
EXPERIENCE
June 2011 – July 2013 MODE DESIGN – Brisbane, Australia
(2 years 1 Month) Marketing Coordinator
Co ordinate tender submissions and liaise with consultants and clients
o
Developing ideas and identifying opportunities to grow the firm including
o
providing advice to the directors on marketing campaign planning and
administration of marketing databases
Design and produce brochures, e-zines, newsletters, PowerPoint
o
presentations, direct marketing campaigns, staff CVs and Business
cards
Organisation and delivery of firm’s events including client networking
o
events, charity events, and office launches.
Maintain and update the firm’s website content and monitor search
o
engine optimization.
January 2013 – July 2013 Spotless Facility Services – Brisbane, Australia
(6 months) Food and Beverage Attendant - Corporate
Undertaking general waiting duties
o
Setting and clearing food plates
o
Maintaining a high standard or services to VIP clients
o
Providing prompt, efficient and friendly customer service
o
August 2010 – June 2011 Codd Stenders – Brisbane, Australia
(10 months) Administrative Assistant
Maintain office filing, data entry, meeting room bookings
o
Answering and directing incoming phone calls
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Inward and outward correspondence
o
General administration duties as directed
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Managing the Directors calendars and meetings
o
March 2010 – March 2013 Add Promotions – Brisbane, Australia
(3 years) Promotional Representative
Promoting upcoming products
o
Attending corporate events such as golf days
o
Meet and greet roles at events
o
May 2008 – July 2010 Summit Restaurant – Brisbane, Australia
(2 years 2 months) Waitress / Functions Coordinator
Waiting on customers
o
Dealing with cash
o
Running food and drinks
o
Assisting in the organisation of functions
o
Running weddings and conferences
o
REFERENCES
Rhonan O’Brien
Managing Principal- MODE Design
Ph: +61 0-738******
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