Customer Service Manager

Sarah M. Campbell

**** ******** ***., ******* *****, ON, L2H2A5

Cell: 289-***-**** Home: 905-***-****

******@*****.***

QUALIFICATIONS

• Advanced oral and written communication skills including proofreading and

editing

• Proficient in the Microsoft Office, Excel and Internet/Social Media

• Experience assisting in various event related tasks such as administrative duties,

cash management, fundraising, volunteer coordinating and customer service

• Strong time and task management skills

• Strong work ethic and a professional image combined with high standards of

excellence

• Knowledgeable with Asian markets and cultures

EMPLOYMENT

Sales Coordinator

-Niagara Hospitality Hotels

-Responsible to ensure that all hotel meetings, conferences, wedding parties and events go smoothly, while

keeping in contact with previous clients who brought their business to our hotels and restaurants. Assists the

hotel general manager and the sales manager in creating strong, effective, personable and professional

communications with prospective and returning hotel clients.

-Niagara Falls, Ontario

-May 2012 to October 2012

Server/ Bartender

-Antica Ristorante

-Niagara Falls, Ontario

-April 2011 to Present

Enumerator/ Regional Director Assistant

-Statistics Canada, Government

-Responsible to collect residency data from all private and public sectors of the Niagara region; filling out

accurate reports of data collected for the 2011 census.

-Niagara Region 2011 Census

-April 2011 to June 2011

English teacher

-SMOE (Seoul Metropolitan Office of Education)

-ESL Teacher: teaching children from ages 14-28

-Gaebong-dong, Seoul, South Korea

-October 2007 to March 2011

Previous Job Recognitions

Seoul Metropolitan Office of Education Dedication and Teacher Award 2009- this

award was obtained for the recognition of various volunteer jobs throughout the board of education and

dedication to my students, school and afterschool programs for the board. With this award I was given the

opportunity to be on television where I became the face of an English as a Second language program aired

daily; along with various other opportunities such as judging nation wide English competitions, teacher

training for the board and curriculum planning.

Niagara Parks Services Star award in 2002- This award was giving for excellence in service and

workmanship.

EDUCATION

Oxford University- ITTT ESL

England

- TESL Certificate to teach English as a second language.

Brock University

St. Catherines, Ontario, CA

-BA in Communications of Media and Culture Studies with a Minor in English literal studies: Concentration

of study composed of English Literature, Cognitive Communication Theory, Communication Research

methods, Ancient European civilizations, Psychology of media influence theory, and analysis.

References Available Upon Request

Contact this candidate