Sales Manager
Resume:
PATRICIA HODGE AVERETTE, BSMT
***** ******* ****** ****, *********, NC 28277
*************@*****.***
OBJECTIVE
Experienced Executive located in the Carolinas looking for new Sales,
Business Development, Marketing, and Technical/Implementation
Opportunities.
OVERVIEW
. Three (3) years of successful sales as a Business Development and
Marketing Consultant in Medical Device and Diagnostics industries.
. Three (3) years of successful Project Management Experience.
. Eighteen (18) years Clinical Laboratory experience with specific
expertise in Hematology, ImmunoHematology, ImmunoChemistry,
Immunology, and Point of Care Testing.
. Fifteen (15) years Clinical Diagnostic Sales, Technical Application
Support in Implementations/Training, and Technical Support.
. Informatics Implementations for Real Time Data Analytics in a hospital
setting.
. Eight (8) years of Management experience including personnel
management, leadership, and presentation, and training skills.
. Strong knowledge of GMP, CAPA, FDA regulations and scientific
disciplines.
The Averette Group, Charlotte, NC 2010 -
Present
President
Medical Device and Diagnostics Consulting for Business Development,
Pharmaceutical Clinical Trials, Implementation and Training Specializing in
Laboratory Diagnostics, Esoteric Testing, Pathology, Point of Care
Diagnostics, Manufacturing & Distribution, LIS systems and Biotechnology,
Marketing and Project Management, Hematology Start-ups, and Veterinary
Applications.
VP Business Development Blinded Diagnostics
2013 - Present
Responsible for Strategic Sales and Consulting for a pioneering contract
service organization specializing in sourcing and supporting decentralized
point-of-care test platforms for pharmaceutical clinical trials.
Accomplishments:
. Vendor agreement obtained from major pharmaceutical company within
first 2 months.
. 3 RFP's obtained within first 5 months.
Business Development RTP Spaulding Clinical
2013 - Present
Responsible for Business Development for Pharma and Biotech companies in
the RTP area and Europe for leading Cardiology Device firm.
Accomplishments:
. RFP obtained within first 2 months.
Senior Corporate Development Director Harrison Hayes
2010 - 2013
Responsible for Strategic Sales and Consulting in all Industries with
emphasis on disruptive innovation platforms, global market studies, and
transactional research analysis for a North Carolina consulting firm.
Accomplishments:
. 2 Projects closed in first 2 months.
. Promotion from Corporate Development Director to Senior Corporate
Development Director in one year.
. $455,500 of revenue to Harrison Hayes for Corporate contracts closed.
. Hired and Trained a Business Development Team of 4 people in one
month.
Greiner Bio-One, Monroe, NC 2009 - 2010
Technical Service Manager PreAnalytics and BioScience
Managed day-to-day Technical Support for Customers and Field Sales as
defined by the Marketing Management to care for Customers' needs and attain
financial goals.
Accomplishments:
. Restructured Technical Service into Tier Levels for optimization of
support.
. Responsible for Launching the "Customer Care" Initiative for the
Technical Service Department with Customers and Sales.
. Promotion to Manager of BioScience Division in additional to
PreAnalytics in 6 months.
Premier, Inc., Charlotte, NC 2007 - 2008
Clinical Data Manager
Responsible for Daily and Pre-Mapping Hospital Implementations of Clinical
Data for Informatics Division.
Accomplishments:
. Established all documentation of procedures along with maintenance in
a portal system within first month without supervision.
. Created Technical Presentation and trained IT Analysts how to
understand the laboratory in order to interpret HL7 results.
. Obtained numerous Employee Choice awards for excellence.
ABBOTT DIAGNOSTICS, INC., Chicago, IL 1998 - 2007
Regional Hematology Product Manager/Sales and 2003 -
2007
Application Support Specialist for Western and Southeastern US
Responsible for direct Hematology Capital sales - clinical laboratory
instruments/diagnostic to hospitals and reference labs attaining sales
district's strategic goals in key accounts. Conducted large competitor
side-by-side evaluations giving pre and post sales
presentations/demonstrations
to close business.
Accomplishments:
. Achieved over 110% of sales quota for 12 months -$10 mil (2003).
. President's Club award winner (2003).
. Vice President's award (2004) for Veterinary Marketing Presentation.
. Performed Hematology Training for US Sales and Marketing (2004) to
save company $15,000.
. November 2005-7 capital closes for month (Quarter Award Winner) -
$735,000.
. Achieved 100% of sales quota for 2004-2005 -$3 mil.
. Attained first evaluation and US close of Sapphire analyzer on launch.
Customer Support Specialist (Abbott Diagnostics, Dallas, TX) 2000 -
2003
Responsible for 24/7 Technical phone support/ troubleshooting of all
Hematology instrumentation; serving as resource for product information,
issue resolution/service dispatch, compliance with regulatory requirements:
MDR documentation, adherence to CAPA protocols & GMP guidelines. Supporting
company goal of Total Customer Satisfaction to keep and grow business.
Accomplishments:
. Consistently received Perfect 5 surveys for Customer Satisfaction with
5 Outstanding.
. Received numerous phone Stat awards for handling the highest call
volume with fast troubleshooting.
Hematology Technical Application Support Specialist 1998 -
2000
Responsible for equipment installations/training/operational validations of
instruments and assays; supporting goals of sales organization; serving
needs of sales/service reps to help address technical needs of customers;
acting as technical liaison for overall Customer Care.
Accomplishments:
. Achieved perfect evaluation scores from customers on start-up surveys
. Numerous Customer kudos letters to management for customer
satisfaction and recommendations
Carolinas Medical Center Organization, Charlotte, NC 1990 -
1998
Assistant Supervisor Hematology/Immunology Technologist
Responsible for supervision and training of 23 FTE's; coordination/problem
resolution between lab sections, phlebotomists, physicians and other
departments; Cultivation of positive working relationships to achieve
improved employee relations and enhance quality of patient care; oversight
of management of department as related to work and rotational schedules.
Performed all Hematology, Coagulation, Special Hematology (assisting on
bone marrow collection/stains) and Urinalysis. Performed Immunologic
testing on routine and donor transplant samples.
Accomplishments:
. Managed 23 employees including hiring, disciplinary issues, training,
scheduling, and developing department procedures.
. Instrumental in retention of employees for 5 years.
Forsyth Memorial Hospital, Winston-Salem, NC (Novant) 1980 - 1990
Lab Manager/Hematology Technologist
Lab Manager of Highland Oaks, first satellite lab for Forsyth Outpatient
Clinics.
Accomplishments:
. Promoted to Lab Manager of first satellite lab.
EDUCATION
University of North Carolina at Greensboro, NC
Bachelor of Science Medical Technology (BSMT)
College Honors Graduated Magna Cum Laude
and Activities Beta Beta Beta Biological Honor Society
College Honors Junior Marshal
and Activities Biology Lab Assistant
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