Robert Bland

rd

*** * ** ********, ** ***** 334-***-**** ab886g@r.postjobfree.com

Objective

Information Security System professional with over 3 years of military experience. Throughout

career managed and coordinated maintenance of equipment valued at over $32M. Responsible for

web development and system troubleshooting for over 10K personnel on 2 Air Force installations

with minimal downtime.

Skills

Active Secret Clearance

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Customer Service

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Asset Management

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Hardware Installation

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Information System Troubleshooting

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Experience

Oct 2012 Present

Knowledge Operations Manager

Tyndall AB, Florida

Update obsolete computer hardware/software for 13 workstations, maintain unhindered

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workflow

Test base site security permissions, safeguard +2K confidential documents from

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unauthorized access; Air Force level priority

Resolve trouble tickets for 5600 personnel, 95% of request resolved within 72 hours

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Sep 2009 Oct 2012

Knowledge Operations Journeyman

Spangdahlem AB, Germany

Deployed as Maintenance Operations Center Technician, coordinated maintenance for 5

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sites, resolving 150 equipment faults

Managed $220k of Account Data Processing Equipment, inventorying 450 PC assets with

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100% accountability

Tracked deactivation of 36 Command Systems, egressing $32 million in equipment from 4

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sites down to 1

Training

Knowledge Operations Management Course – Office

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Automation Software, Content Development and

Management, and Electronic Communications

Information Technology Maintenance – Cryptology,

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Enterprise Systems, Network Components,

Communications/Network Protocols, Cyber Operations,

Cyber Security, Network Fault Isolation Techniques

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