Sales Administrative Assistant
Resume:
Pamela J. Brown (Home) ***-
**** * ********* ***, **** 1031 (Cell)
Las Vegas, NV 89103 Email:
***********@*****.***
Diverse administrative and professional background and a proven record of
top job performance; hardworking, energetic and reliable. My experience,
skills and enthusiasm would be an asset for any company seeking a
professional, confidential, experienced staff member.
*Adaptable *Results-oriented *Effective
Team Player
*Reliable Self-starter *Resourceful & Committed
*Hardworking
Employment History
Passman of Nevada, LLC 2007 - May 2013
Venetian Hotel, Grand Canal Shoppes
Las Vegas NV
Office Manager/Administrative Assistant
* Provided all of the administrative/clerical support for the gallery.
* Prepared payroll for the gallery and bi-weekly submission to the
corporate office.
* Maintained the record keeping system by recording all sales and
credits, and performed all word processing work including customer
correspondence, complaint letters, delinquency letters and mass
mailing for holidays and special events.
* Prepared the Letters and Certificates of Appraisal for items sold in
the gallery.
* Compiled information and created sales reports using the Excel system.
* Maintained the petty cash, inventory control, and ordered all gallery
supplies for both the office and staff workshop and jewelers work
bench.
* Responsible for overseeing over $500,000 in Accounts Receivables
payments. Including computer input, processing payments and monthly
balance and reconciliation.
* Acted as the initial liaison for troubleshooting and handling customer
complaints.
* Prepared items that had been sold for shipping and processing.
* Prepared the nightly bank deposits and daily sales reports for
distribution to the COO and Corporate office personnel.
* Prepared and submitted all new-hire paperwork for the gallery;
including verifying ID, drug-testing and criminal history background
checks for each applicant.
* Introduced systems that increased gallery efficiency, productivity and
timely reporting.
* Instrumental in created training manuals for office procedures that
were adopted and used companywide; acted as a resource for questions
and additional training for other staff throughout the company,
including future managers and sales associates.
* When needed, assisted on the sales floor as an associate selling hand-
sculpted black coral and diamond jewelry and sculptures.
* Promoted to floor "Manager" during the final stages of the company
closing (3 months). In addition to the office duties, this included
opening and closing the gallery; preparing the nightly deposits and
corporate reports; working on the sales floor and inventory control of
the merchandise in the safe. Making sure the merchandise from the
sales floor was properly stored in the safe at close of shift and
setting the security/alarm at the end of each night and supervision of
the other sales associates during the shift.
Passman of Nevada, LLC 2000 - 2007
Venetian Hotel, Grand Canal Shoppes
Las Vegas NV
Sales Associate/Key Holder
* Sold exclusive hand-sculpted jewelry and sculptures. Responsible for
follow-up to insure that the item sold was packaged and shipped
properly.
* As key holder, responsible for the opening and closing of the gallery
on my assigned shift.
* Assisted other sales associates with the completion of their sales.
* Answered telephone and responded to customer inquiries and complaints
to resolve problems and provide a positive outcome for the situation.
New Jersey Department of Human Services 1987 to 2000
Commissioner's Office
Trenton, NJ 08625
Executive Secretarial Assistant
* Acted as confidential secretary, performing all duties inherent with
executive level support positions.
* Acted as office manager for support staff, coordinated and assigned
work and was responsible for supervising the clerical functions of the
office.
* Scheduled appointments for meetings and speaking engagements; made all
travel arrangements for hearings, conferences and meetings.
* Provided clerical support at meetings and conferences by taking and
transcribing notes and minutes from the meeting.
Education
Trenton Central High School - Major - Business Administration
Thomas Edison College (15 credits) - Business Management
Mercer County Community College (6 credits) - Secretarial Science
Skills
Excellent Customer Service
Troubleshooting for customer inquiries and complaints
Proficient in the use of Microsoft Word and Office
Proficient in the use of the Excel program
Outlook Express Mail
QuickBooks
Proficient in use of and navigating the Internet
Typing (between 50 - 70 words per minute)
Groups and Activities
Office Managers Networking Group
Personal Assistant Group
Administrative Assistant Office Professionals Group
You may contact my most recent employer as a reference
Contact this candidate