Asiah Farrar
** ******* *** *********, *** Jersey 07111
C: 973-***-****
*****.******@*****.***
SUMMARY OF QUALIFICATIONS
Recent graduate with experience relating to account management, accounts payable/receivable, and collection
reconciliations. Qualified to work in challenging environments demanding the highest levels of customer
service and communication skills, independent judgment, and the ability to plan, organize, and coordinate
priorities in a practical manner. Diligent problem solver who thrives in a team environment but is also self-
motivated to achieve personal and company goals.
EDUCATION
Bachelor of Science, Business Management
Rutgers, the State University of New Jersey May, 2010
RELATED EXPERIENCE
Servicing Representative/Operations
JP Morgan Chase – Whippany, NJ Jan 2011 – Present
• Acted as a central point of contact for the NYC portfolio
• Assisted property owners with satisfying debts and retaining assets
• Processed payments, investigated financial discrepancies, and reconciled in accounting
• Imported, printed, and distributed business/certified checks daily
• Liaised with accounting team to oversee abandoned properties and vendor management
• Developed professional relationships with investors, attorneys, and mortgage/title companies
HR Benefits Specialist
ACS, a Xerox Company – Little Falls, NJ July 2010 – Jan 2011
• Administered and elected health/welfare benefits for American Express employees
• Analyzed data and discrepancies to determine eligibility
• Collaborated with carriers and plan administrators to follow up on claims
Supervisor/Team Leader
Fiserv EFT – Morris Plains, NJ Dec 2006 – Feb 2010
• Activated/cancelled debit cards in a high-volume call center
• Identified and researched suspected fraud claims
• Monitored calls and completed performance reviews
• Organized training classes to improve performance based on client feedback
• Managed timekeeping, scheduling, and attendance records