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Manager Quality Control

Location:
Glen Burnie, MD, 21060
Posted:
May 28, 2013

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Resume:

Mark A. Price

**** ********** *****

Crownsville, Maryland 21032

Cell: 410-***-****

****.*.*****@*******.***

SUMMARY OF QUALIFICATION:

Professional with 15 years of proven warehouse, operations, project management, and

consulting experience.

Bottom line focused with proven P&L, financial analysis, and budget control experience. Quick

to identify the source of problems and implement corrective actions.

Highly motivated team leader with solid communications and interpersonal skills.

Proficient in Microsoft Office Suite, Hedberg SAP, and Snap Tracker Software, dazzle, POS.

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2 PROFESSIONAL EXPERIENCE:

May 1, 2013

Consulting Projector Manager & Safety Supervisor, Kelly Services

Responsibilities include helping designing first and second shift systems. Train all personnel

and supervisors on all systems and equipment. With safety Director set up all protocols for the

warehouse and teach all personnel the HR and safety rules. Run second shift when required.

September 2011

President Pac & Postal

Set up and designed my own mail box company. This ran for over a year but the complex I was in

started to lose stores and the foot traffic dried up. The store closed in November, 2012.

November 2006 March 2010

Consulting Operations Manager

Responsibilities include written report for recommendations for redesign of warehouse and

warehouse security plus personnel and inventory.

• Goal: To increase customer satisfaction through efficient inventory management, staffing

management, and fulfilling contractual obligations efficiently and effectively

• Responsibilities: Maintain inventory and construction materials for awarded contracts,

coordinate logistical deliveries to contract sites, assist in managing contracts, providing

appropriate labor force, personnel recruitment and performance review, quality control

• Challenges: Efficient inventory control, maintaining effective labor force to efficiently fulfill

contractual obligations, determining the most cost effective logistical deliveries, increase

customer satisfaction. To maintain security for all locations.

• Accomplishments: Increased labor force job performance, increased warehouse inventory

effectiveness enabling efficient contract completion, implemented quality controls and project

management to ensure complete customer satisfaction

July 2000 – Oct 2006

ARBEE

Operations Manager

Goals: To increase the efficiency and effectiveness of warehouse operations through effective

budgeting, responsible financial management, inventory controls, human resource management,

and customer relationship management

Responsibilities: All functions of a 200,000 square foot office furniture warehouse; recruited,

screened and hired 30+ employees with responsibility for reviewing personnel performance, on

site inspections and all personnel support to our clients; responsible for 75 office delivery

contractors including adhering to DOT regulations; Inventory control to include cycle counts;

assist with project management; route administration for daily administrative and financial

reporting; responsible for all manufactured built outs that were located in the warehouse

Challenges: To improve operations and processes effectively and efficiently within budgeting

guidelines, to increase staff job performance, and increase customer satisfaction to ultimately

increase corporate profits

Accomplishments: Operated within the agreed budget (P&L) for the site (allocation of

Overtime, Purchasing, Etc.); coordinated the collection of performance measurements

consistent with customer, vendor and contractual requirements; relationship building and

maintenance with actual and potential customers; consulted with clients to determine their

needs and priorities; managed process performance versus target objectives, identified reasons

for any variance, communicated and implemented any changes; ensured daily/weekly workload

planning and volume forecasting routines were accomplished; demonstrated effective

leadership, encouraged team concepts, trained and coached employees; analyzed and resolved

work problems and assisted workers in solving problems; ordered all products and set the crews

for the built outs

Security: I had to design a security system that could stand up after 9/11. I had installed one in

January of 2001 and we were attacked my warehouse was ready. It was used to store stuff until

buildings were repaired or locations were moved.

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January 1997 – July 2000

2

OFRA

1 Operations Manager

• Goals: To develop and design warehouse and office systems to ensure efficient and effective

corporate operations.

• Responsibilities: Responsible for designing and setting up all warehouse and office systems,

that also includes a security system. responsible for all hiring decisions for warehouse and

office personnel

• Challenges: Determining optimal staffing requirements to deliver excellent customer service; to

develop systems that allow for efficient inventory control, ordering, and operations; to improve

quality control

• Accomplishments: Assisted Sales Manager and staff with the set up of order systems; liaison

for sales staff and office personnel to maintain optimal staff; developed schedules and

workloads to maximize efficiency; ensured accuracy of all shipping and proper quality control

on all packaging.

1

Training:

Project Management, OSHA, DOT, Inventory System Design, Security warehouse and office system



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