Anglena Bhatara

**** **** *****-*****, ** *****

513-***-****

ab87yp@r.postjobfree.com

Objective

* Seeking a challenging position that will build upon my pharmaceutical

background, demonstrated communication skills and sales experience in

diabetic devices & pharmacy products. Personal strengths include

resourcefulness, team leadership, strong attention to detail, and

determination to exceed expectations.

Education

Bachelor in Biological Sciences, University of Cincinnati-OH; 2011

> Major: Cell & Molecular Biology

> Minor: Psychology

> Completed NAMSR Medical Sales Training, RMSR Number: 86822013

> Research assistant in Drosophila and Generative Selection study

> Treasurer & Secretary of Student Government for 2 consecutive years

> Treasurer of South Asian Arts Collaborative

> Extracurricular activities included volunteering at Cottingham &

Brookwood nursing homes where I spent time with residents visiting and

reading, grocery shopping and delivering their prescription

medications once a week.

Profile

> Numerous years of practical experience in pharmaceutical/healthcare

sector, with experience in interfacing with physicians, taking/processing

orders and ensuring delivery of quality customer service

> Extensive knowledge of medical sciences and terminology gained through

both academic and professional experience

> Dynamic communication, consultation and interpersonal skills vital to

generating new business, developing existing accounts, and providing

superior client service

Career Track

September 2012 - Masters Pharmaceutical

Sales & Contract Administrator

. Managed accounts nationwide comprised of 150+ independent pharmacies

. Won "Rookie Sales of the Month" award for achieving over $15,000 in

sales my first month

. Consistently on target for making over 80 calls and over 2 hours of

talk time daily.

. Promoted to MHC medical division within the company, which focused on

their private brand of diabetic products

. Assisted in promoting the Easy Touch diabetic products.

. Responsible for all marketing material for all MHC medical's group

purchasing groups and promotions.

. Promoted to supervisor and trained 3 employees on our diabetic line so

they could promote our products before the reimbursement for Medicare

drops in July 2013

. Attended IPC 2013 conference to promote MHC medical and their diabetic

products

July - September 2012 - Gold Ohio Inc.

Corporate Trainer

. Responsible for the Direct Energy campaign in the Greater Cincinnati

Area.

. Met with business owners daily to offer cost saving solutions on their

electricity bills

. Successfully met with 70+ business daily

. Exceeded weekly sales target of $2000

. Participated in company fundraisers

November 2011-July - Express Scripts 2012

Client Services Support Specialist

. Day to day contact with clients for issue resolution by handling

inbound clients calls and written correspondence while maintaining

service levels. Make independent judgments in order to respond to

complex or critical customer issues.

. Work with other operational departments to research and resolve mail

order and claims issues and respond to clients and account managers

within performance agreement guidelines

. Maintain accurate and complete documentation of all inquiries.

July 2010- November 2011- Express Scripts

Data Entry Technician

Proficiently process new/refill prescriptions, with

responsibility for verifying and inputting orders along with

maintaining customer database information

Consistently achieve stringent quality and productivity

standards in high-volume pharmaceuticals mail-order environment

Averaging 43 Rx's an hour & being awarded recognition for

averaging over target)

Awarded for 99% accuracy in data entry

April 2003- February 2010 CVS Pharmacy-Sharonville, OH

Pharmacy Technician,

. Provided superior service in taking physician/medical office phone-in and

on-site patient

. Processed over 400+ orders; entered prescription information into

database as well as filled and labeled RX bottles

. Consulted with patients on pharmaceutical uses, dosage,

contraindications, and potential side effects and responded to any

related inquiries

. Recognized with Employee of the Month Award

January 2002- April 2003 Old Navy-Cincinnati, OH

Cashier/Floor Associate

. Earned Best New Employee of the Month Award in recognition of success in

providing quality service in assisting customers with merchandise

selection, managing fitting room and processing sales transactions

. Supported store sales, maximizing profits by maintaining floor

merchandise and floor setting

Skills

Proficient knowledge of Windows/ Microsoft Products including: Access,

Excel, PowerPoint, Word. Skilled ability to use Internet & Email,

Technically proficient: typing (45+ wpm), 10 key-calculator, and office

equipment (copier, fax, and phone). Language Fluencies: Punjabi (verbal

comprehension), Hindi (verbal comprehension).

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