Chelsey M. Ganther
*** ********* **** ? Pittsburgh, PA 15236 ? 412-***-**** ?
**************@*****.***
EDUCATION
Pennsylvania State University
Graduated: May 2013
. Bachelor of Science in Business Management and Marketing
. 3.64 GPA, Dean's List
. Penn State Greater Allegheny Scholarship recipient
. Academic Excellence Award recipient
. Honors Convocation Academic Achievement Award recipient
Employment History
Quaker Steak & Lube To-Go Specialist/Waitress
April 2007 - Present
. Designated Trainer in current department
. Serving customers to ensure an excellent dining experience
. Utilizing registers and computers to practice cash management skills
. Answering phone calls and responding to customer questions or concerns
. Recording and relaying messages on behalf of the management staff
. Communicating with team employees to ensure organization
Quaker Steak & Lube Marketing Intern
February 2013 - April 2013
. Collected and analyzed data to establish current trends
. Generated documents to demonstrate specific trends
. Planned events in order to market to and acquire new customers
. Managed and hosted interesting events to further interact with customers
Chili's Family Restaurant Hostess
January 2009 - September 2009
. Welcomed and assisted guests to the dining area
. Ensured cleanliness among the restaurant and bathroom area
summary of qualifications
. Thorough education in management/marketing techniques
. Excellent communication and organizational skills in business related
activities
. Advanced interpersonal and leadership qualities
. Strong independent and team worker
. Ability to maintain composure in a fast-paced environment
. Highly experienced in all Microsoft Office programs along with Macintosh
programs
Relevant coursework
. Project Management . Finance
. Business Negotiations . Accounting
. Strategic Business Planning . Business Professional
Communication
. Supply Chain Management . Legal Environment of Business
. Principles of Marketing . Contemporary Skills for Business
Professionals
. Consumer Behavior . Management of Business
Information Systems
REFERENCES AVAILABLE UPON REQUEST