Denise Irish
Administrative Assistant/Client Services
*********@*****.***
Objective Statement
A proven executive looking for an opportunity to make a difference by bringing my enthusiasm and expertise to the forefront of a
leading company.
Strong strategic vision and demonstrated ability to inspire/mentor teams. Implementing programs for maintaining quality
standards to ensure that the organization meets the legal compliance and clients’ expectations, Possesses an in depth knowledge
software, computerized equipment and clerical procedures.
Tolerant and flexible, adjust to different situations, self-motivated, initiative, maintains a high level of energy. Strong verbal and
personal communication skills, organization/ prioritization skills ability to solve problems efficiently possess multiple skills covering
many fields including-business development, organization management
MS Project, MS Office (Word, Access, Outlook), Intranet,10-Key, Oracle.
Liberty University
Liberty University Lynchburg, VA Human Resource Management
Skills
Tolerant and flexible to different situations
•
• Development of Training Materials
•
Corporate Communications
Manage cross-functional projects, conflict resolution
•
• Critical thinking organizing and planning
Attention to detail
•
• Product Positioning & prioritize heavy work load and
New Product Launch
•
deadlines.
• Ability to work under pressure
Professional Experience
Professional Experience
Advancements:
Patient Representative
/Patient Support 1996-2011
Client Services Rep (Various
Companies) 1996-2011
Data Entry Specialist
(Various Companies)-2011
Patient Services Support
(Various Companies) 1993-
2012
MACY’S 2012
SUPPORT REPT
Processing clothing by
placing security tags on
items to sent to the floor for
purchase, marking down
clothing for clearance sale,
assisting in the stock room
restocking merchandise
UNITED HEALTH CARE
2006-2011
Multimillion-Dollar
Company Specializing in
Health Care
CCR/Administrative
Assistant/Patient
Representative
Scheduled doctor
appointments and meetings,
send out bills and process
payments, transcribe
medical documents, order
medical supplies and act as
a liaison between doctors,
patients, insurance
companies and
pharmaceutical companies.
Processed insurance
claims.
CHILDREN’S HOSPITAL
1996-2006
PATIENT
REPRESENTATIVE/CLIENT
SERVICES, Prepared office for daily
appointments, chart setup,
financial arrangements and
adequate supplies for staff
and clients greeted and
checked in patients in a
friendly manner, collected
co-payments and verified
insurance coverage.
Scheduled and confirmed
patient appointments,
responded to patient billing
directed to suitable
departments. Excellent
verbal and written
communication skills
profound knowledge of
insurance procedures,
experience in customer
service in a service oriented
environment.
Technology
Software:
Education: