Sales Management

Heather Linai Reis

847-***-****

*******@*******.***

Objective

To contribute to a dynamic retail environment by offering results,

creativity, a self-starting spirit, detail-oriented administration and

coordination. To contribute my extensive knowledge and skills in sales,

marketing, communication, problem solving, negotiation and customer

relations.

Experience

Macy's Department Stores - Moscow, ID- Sales Associate

011/12 - present

. Sales, Marketing and Presentation of Women's Accessories, Better Clothing

and Housewares

. Customer Relations, Negotiation, Problem-Solving, Product Knowledge

. Management of Inventory, Displays and Promotional Materials

. Top Sales Performer - Consistently recognized for exceptional sales and

service

The Chapel of Lake County - McHenry, IL - Worship Director 02/09 - 12/11

. Execution of all aspects of worship: weekend services, multi-site,

simulcast format, 1,000 congregants

. Management of 25 volunteers/4 teams: counseling, training, coaching, and

team communication

. Evaluation and Leadership of ministry direction and progress

. Recruitment, administration, communication, public speaking, marketing,

public relations, project management

The Chapel of Lake County - Grayslake, IL - Executive Assistant 03/05 -

07/07

. Administrative support of the Executive Director of Weekend Experiences

. Project management, training, meeting planning, marketing, graphic art,

editing, purchasing, billing, database management, personal,

departmental, and public communication; management of all incoming

communication

Condell Medical Center - Libertyville, IL - Phlebotomist 07/04 - 01/05

. Blood draw/venipuncture for analysis, blood cultures, timed blood study,

drug therapy

. Pediatrics, geriatrics, oncology, cardiology, emergency medicine,

orthopaedics, clinic/outpatient

Riverwest Meeting Associates - Chicago, IL - Corporate Meeting Planner

03/99 - 03/01

. Planning of all aspects of large corporate meetings and drug trials; pre-

meeting planning, client relations, communication with attendees, air

ticketing, site inspections, hotel booking, food and beverage &

entertainment, execution and management of all aspects onsite

. Creation of all meeting materials; meeting specific graphics/logos,

audio/visual presentations, educational binders and invitations

. Management of complex databases, client information and proprietary

knowledge

. Clients include Schering-Plough Pharmaceuticals, Aventis Pharmaceuticals

and Lucent Technologies Dublin

Midwest Orthopaedics - Chicago, IL - Patient Coordinator 04/94 - 08/98

. Coordination/support of 6, high-volume orthopaedic surgeons: coordinated

staff and doctors to ensure timely scheduling of 50 to 100 patients per

day

. Education of staff and patients through written, visual, and/or verbal

communication

. Triage of patients and dispensing of medications

. Inventory and purchasing of medical stock in all working areas

Education

Columbia College Chicago - BA Liberal Arts - GPA 3.75/4

Relevant coursework includes: Biology, Drugs in Society, Communications,

Psychology, Critical Thinking, Management, Marketing and Public Relations

College of Lake County - Phlebotomy Certificate

Skills

Word, Powerpoint, Access, social media, pharmaceutical knowledge,

ProPresenter, musician/vocalist

References provided upon request

Contact this candidate