LUIS CASTRO, PMP
**** ******** ******, *** ** ? West New York, NJ 07093 ? 203-***-**** ?
*.******.******@*******.*** ? www.linkedin.com/in/luiscastrogarcia
PROJECT MANAGER
. PMP and ITIL certified Project Manager with relevant experience in IT
implementations and product development projects, mainly in the
banking/financial services industry.
. Successfully delivered both small to big projects managing teams of up to
20 members.
. Effective communicator who easily interfaces with project stakeholders
and liaise between business and technical areas.
. Bilingual English/Spanish. Culturally literate contributor with
international experience in Latin America and Europe.
Skills
> Personal: Analytical, critical thinking, organized, problem solver,
decision maker, excellent communicator.
> Technical: MS Project, Excel, Access, PL/SQL, Visual Basic, SAP Business
Objects, Plan View, Quality Center.
> Languages: English (proficient), Spanish (native), Catalan (native).
PROFESSIONAL EXPERIENCE
(Moved to New York, December 2012.Work Permit issued on April 2013.)
CODEIN - Project Manager San Salvador, El Salvador
01/2012 - 11/2012
*CODEIN is a consultancy company specialized in community development
projects.
Implementation of best practices and standards in project management as
well as managing several projects.
. Successfully contributed to the advancement of project management
maturity by scaling and formally implemented PMIs PMBOK processes in the
company.
. Managed 3 concurrent projects from initiation to closure all delivered
within triple constraints of time, cost, and scope.
. Identified key performance indicators and developed a monitoring and
evaluation system to ensure effective information sharing and elaborate
quality progress reports.
. Supervised and provided guidance in the creation of historical
information and lessons learned knowledge base.
CITIBANK - Project Manager San Salvador, El Salvador
11/2010 - 11/2011 Project Manager of the Central America O&T Regional
Office assigned to a project to implement a new online retail banking
platform.
. Managed a team of up to 20 members distributed among 6 different
countries in Central America.
. Collaborated, consulted, and negotiated with other cross-divisional
leaders to establish agreed upon project goals.
. Proposed a revision of the UAT test cases that resulted in a 20 % UAT
test time reduction.
. Facilitated workshops and meetings to gather requirements, understand
business needs, define workflows, and to analyze gaps and opportunities.
. Composed, reviewed and edited written materials including project plans,
project reports, business requirements documents, issue logs, project
status documents, change requests, and test plans.
. Successfully resolve project issues and problems.
(Independent travel in Latin America. Relocated to El Salvador.)
ACCENTURE - System Integration Analyst Barcelona, Spain
02/2006 - 03/2009
Through several projects, assisted financial services industry customers in
the in developing and integrating both custom built and packaged
applications to meet their requirements and needs.
. Developed and implemented, as a member of a team, a tailored core banking
solution to calculate the credit risk capital under Basel II norms.
. Created a SAP Business Intelligence application to extract the
information from the corporate DWH and deliver dashboards.
. Gathered requirements and creating both functional and technical
documents.
. Identified existing gaps and drove the creation of new solutions to fill
these gaps.
. Created clear and concise step by step manuals for internal processes and
workflows.
EDUCATION & PROFESSIONAL TRAINING
. ITIL Foundation
2012
. Project Management Professional (PMP), PMI
2012
. MS and BS in Chemical Engineering
1998-2004
Instituto Qu mico de Sarri , Ramon Llull University, Barcelona, Spain