Manager Training
Resume:
Jiby
Jacob,
PHR
Road,
Paramus,
NJ
07652
201-
787-
7501
************@*****.***
Human
Resources
Professional
Summary:
Well-
respected,
tech-
savvy
Human
Resources
professional
with
roll
up
your
sleeves
style.
Excellent
communication
skills
with
keen
eye
for
detail,
as
well
as
a
strong
multi-
tasker.
Adapts
well
to
all
environments,
enjoys
change
and
being
challenged.
Work
Experience
Compassionate
Care
Hospice
–
Parsippany,
NJ
Sept
2012-
Dec
2012
Compassionate
Care
offers
hospice,
home
health,
and
palliative
care.
Hospice
is
a
service
provided
to
the
terminally
ill
and
their
family
to
ease
the
physical
and
emotional
trauma
associated
with
the
end
of
life.
Compassionate
Care
Hospice
(CCH)
was
formed
19
years
ago
and
now
operates
hospice
programs
in
21
states.
Reported
to
the
HR
Manager
and
assisted
the
HR
Generalist.
HR
Assistant
(temp)
§ Assisted
with
the
Benefits
phase
of
the
company’s
HRIS
implementation
by
compiling
and
scrubbing
data
for
over
2,000
employees
with
the
use
of
various
Excel
formulas
and
functions.
§ Created
reports
from
the
HRIS
for
the
CEO
and
COO
after
every
payroll
period
to
monitor
and
control
costs.
This
included
a
look
at
the
gross
payroll,
expenses,
headcount,
overtime,
and
the
utilization
of
per
diem
employees
all
broken
down
by
office
location.
§ Analyzed
expenses
for
Program
Directors
to
ensure
that
they
followed
protocols
and
then
logged
the
approved
ones
into
the
Payroll
system
of
the
HRIS.
§ Researched
and
compiled
the
different
background
check
requirements
for
health
care
workers
for
multiple
states
by
speaking
to
various
government
officials
for
the
state’s
Department
of
Health
and
reviewing
numerous
state
laws
and
statutes.
§ Audited
personnel
files
for
a
location,
which
led
to
them
passing
the
state’s
inspection.
Perception
Research
Services
–
Fort
Lee,
NJ
2007-
2012
Since
1972,
Perception
Research
Services
has
specialized
in
packaging
and
shopper
research
to
help
marketers
“win
at
retail.”
Today,
PRS
conducts
over
800
custom
studies
annually,
providing
a
rich
understanding
of
shoppers'
attitudes
and
behaviors.
Reported
to
and
assisted
the
Vice
President
of
Human
Resources.
Junior
Generalist
(2010
–
2012)
§ With
oversight
and
guidance
from
VP,
HR,
worked
directly
with
members
of
senior
management
team
to
create
the
Perception
Research
Services
Career
Brochure.
The
brochure
has
become
the
“jump
page”
for
the
website
career
tab,
is
used
by
external
recruiters,
and
is
in
each
of
the
global
offices'
reception
areas.
§ Responsible
for
the
implementation
of
the
AIRS
career
site
and
applicant
tracking
system.
Benefits
to
the
organization
included:
* An
internal
process
that
allowed
the
organization
to
track
all
incoming
resumes
/
CV’s
so
that
applicants
coming
from
Employee
Referrals,
Job
Boards
and
External
Recruiters
have
been
time
stamped
and
their
disposition
data
is
known
and
tracked.
* Recruitment
function
has
built
and
maintained
a
robust
applicant
database
while
ensuring
that
recruiter
fees
are
kept
to
a
minimum.
§ Revamped
the
performance
review
process
to
better
capture
employees’
overall
capabilities
instead
of
just
their
proficiency
in
various
tasks.
Responsibilities
included:
* Developed
and
administered
360
Feedback
surveys
for
the
Executive
team
through
Survey
Monkey.
* Reviewed
the
Performance
Review
Training
given
to
managers
and
advised
to
add
a
section
about
rater
biases
* Collaborated
with
the
VP,
HR
and
a
senior
manager
to
improve
the
standard
review
form
given
to
managers
and
non-
managers
by
placing
a
greater
emphasis
on
work
habits,
relationships,
quality
of
work,
and
employee
development.
Summarized
all
of
the
open-
ended
responses
in
the
Executives’
360
Feedback
surveys
in
order
to
maintain
the
*
confidentiality
of
the
participants.
Collaborated
with
other
internal
departments
on
a
Work-
Life
Balance
committee
who
were
charged
with
§
understanding
the
underlying
causes
for
people
putting
in
more
hours
than
necessary.
Recommendations
were
made
to
senior
management
on
process
changes
that
would
allow
people
to
“Work
Smart,
Not
Just
Hard.”
Responsible
for
HR
surveys
through
Survey
Monkey
which
were
used
to
determine
process
improvements
from
the
§
HR
side
which
ranged
from
the
initial
recruiter
contact
through
the
exit
interview.
Regular
review
of
survey
information
(Joiner/Leaver
surveys)
during
HR
Roundtable
Meetings
helped
the
team
improve
processes
and
employee
satisfaction
in
these
areas.
Responsible
for
training
newly
hired
full
time
recruiter
on
internal
recruitment
process
and
procedures
before
handing
§
off
that
responsibility
to
take
on
new
role.
Created
an
employee
handbook
from
SHRM
template.
Final
version
needed
only
a
brief
attorney
review
before
sign
§
off
and
ensured
that
the
handbook
was
of
a
high
standard
and
quality.
Reviewed
FLSA
for
compliance
purposes.
§
Managed
a
piece
of
the
Employee
Relations
function
keeping
the
VP,
HR
up-
to-
date
on
situations
as
appropriate.
§
Worked
closely
with
VP,
HR
on
various
issues
including
compensation,
investigations,
separations,
and
restructuring.
§
Recruiting
and
Training
Coordinator
(2008
–
2010)
§ Worked
with
department
heads
and
their
hiring
managers
to
recruit
during
a
high
growth
period
ensuring
that
positions
were
filled
with
candidates
that
were
the
best
“fit”
at
a
time
where
many
managers
were
looking
for
a
quick
hire.
§ Full
cycle
recruitment
responsibilities
from
posting
position
through
new
hire
orientation.
§ Increased
the
utilization
of
online
sourcing
which
led
to
lower
recruiting
costs
due
to
a
decreased
reliance
on
staffing
agencies.
§ Recruited
at
college
career
fairs
to
attract
young
talent
and
increase
awareness
of
PRS’
opportunities.
§ Led
orientations
with
the
founder
and
Chairman
of
PRS
to
give
new
staff
members
an
understanding
of
PRS’
culture
and
assimilate
them
into
the
company.
§ Developed
and
instructed
a
3
week
training
course
for
new
Quantitative
Analysts
on
how
to
conduct
market
research
studies.
§ Created
training
processes
and
documentation
for
the
new
Virtual
Shopping
service
which
made
it
easier
for
participants
to
utilize
the
program.
§ Improved
the
workflow
between
the
Research
and
Administrative
Resources
departments
by
streamlining
processes
and
clarifying
expectations
and
responsibilities.
Research
Analyst
(2007
–
2008)
§ Managed
multiple
research
projects
simultaneously
for
clients
such
as
P&G,
Heineken,
and
Clorox.
§ Developed
questionnaires,
coordinated
support
departments,
analyzed
data,
and
built
final
reports/presentations.
§ Built
strong
relationships
with
clients
by
answering
their
concerns
on
timelines,
budgets,
and
deliverables.
Education
Villanova
University
–
M.S.
Human
Resource
Development
–
GPA:
3.8
Graduated
2012
Stevens
Institute
of
Technology
–
B.S.
Business
and
Technology
–
GPA:
3.3
Graduated
2006
Certifications/Affiliations
Professional
in
Human
Resources
Certification
(PHR)
2012
Member
of
the
Society
for
Human
Resource
Management
(SHRM)
Computer
Skills
Advanced
–
AIRS
Applicant
Tracking
System,
Microsoft
Word,
Excel
PowerPoint,
Outlook
Intermediate
–
Stratex
HRIS,
Microsoft
Publisher
Basic
–
Microsoft
Access,
Adobe
Photoshop,
HTML
Tags
Jiby
Jacob,
PHR
75
Benton
Road,
Paramus,
NJ
07652
201-
787-
7501
************@*****.***
Contact this candidate