Manager Sales

EMILY THOMAS

*** ****** **** *****, ** *****

614-***-**** ***************@*****.***

EDUCATION

BALDWIN WALLACE UNIVERSITY, Berea, OH

Bachelor of Arts in Sport Management & Public Relations, May 2012

Honors: Summa Cum Lade, Outstanding Senior, Hower/Stover Award

EXPERIENCE

CLEVELAND BROWNS, Cleveland, OH

Game Day Staff Member, Seasonal Fall 2010 – Present

Assist with the overall game day operations of preseason and regular season games

Work with other staff members on the Tailgate Terrace to provide pregame activities for youth

Activate sponsorship agreements with Subway & Heinz through in-game, on-camera promotions

Training Camp Intern, July 2010 – August 2010

Assisted the Special Events Department with the overall set-up and tear-down of training camp

Addressed fans’ questions and concerns about camp to ensure the ultimate event experience

Created a marketing plan for the Browns’ mascot, Chomps, to make him an identifiable brand

CLEVELAND CAVALIERS, Cleveland, OH

Community Relations (CR) Seasonal Assistant, September 2012 – May 2013

Integral role in implementing the new online donation process through DonationXchange

Maintained the department’s autographed merchandise inventory through an MS Excel database

Responsible for tracking player-fan interaction during pre-game at Cavaliers’ home games

Communicated the details of our reading, fitness, and Straight “A” programs to educators

Responded to e-mail, mail, and phone inquiries about department policies, programs, and events

Worked with the Corporate Partnership Team to ensure partners’ CR activation needs are met

Secured a $600 sponsorship from Fathead for the Cavaliers’ 12th Reading and Learning Center

Promoted Cleveland’s first Cupid’s Undie Run by developing a creative gift box for local media

Community Relations (CR) Intern, January 2012 – May 2012

Developed “Life Lessons of Dr. Seuss” theme for the Cavaliers/FirstMerit Scholarship Banquet

Coordinated the organization’s internal and external Harvest for Hunger food and funds drive

Executed Head of the Class and All-Star Kid teacher and student recognition programs

Collaborated with Scream Team, in-arena host, and mascots to plan school appearances

Donated 1,000s of game tickets throughout the season to local non-profit organizations

Assisted the VP and Manager of CR with player appearances and autograph sessions

PROCAMPS - Colt McCoy’s 2011 Instructional Youth Football Camp, Cincinnati, OH

Marketing Team Member, March 2011 – July 2011

Leader in the creation of a successful marketing plan that resulted in over 200 camp participants

Helped ProCamps staff with camp set-up, registration, camp meetings, drills, and team pictures

Obtained feedback about the camp through conversations with guardians of camp attendees

CLEVELAND GLADIATORS, Cleveland, OH

Community Relations Intern, October 2010 – June 2011

Coordinated, advertised, and attended player, dance team, and mascot appearances

Recorded, reviewed, and fulfilled all of the donation requests received by the organization

Aided the Ticket Sales Department in the creation of flyers for group sales efforts

Assisted the Corporate Sales Manager in the development of sponsorship proposals

Solely responsible for any and all community relations activities and efforts on game days

EXPERIENCE CONT’D

BALDWIN WALLACE UNIVERSITY ATHLETIC DEPARTMENT, Berea, OH

Marketing, Promotions, and Special Events Intern, August 2010 – May 2011

Implemented “Jacket Hive Punch Card” program to promote student attendance at athletic events

Scheduled pep band, cheerleaders, half-time performances, and promotions for basketball games

Recruited, organized, and supervised 15-20 volunteers for all indoor and outdoor track meets

COWTOWN PIZZA, Columbus, OH

Manager, Seasonal Summer 2011 – Fall 2012

Supervised all kitchen workers and delivery drivers to ensure every order was correct

Responsible for writing checks, balancing cash drawer, making deposits, and other financial tasks

Contacted food distribution companies to place weekly orders for produce and additional supplies

ACTIVITIES

Baldwin Wallace University, Resident Assistant (August 2011 – May 2012)

Sport Management Club, President (January 2011 – May 2012)

Baldwin Wallace University, Student Abroad Office Student Worker (Fall 2011)

Baldwin Wallace University, College 101 Course Assistant (Fall 2010 and 2011)

Circle K International, K-Grams Program Participant (Spring 2010 – Spring 2011)

Baldwin Wallace University, Saturday of Service Volunteer (Fall 2009, 2010, and 2011)

Baldwin Wallace University, Global Sport Study Abroad Participant (May 2012)

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