Human Resources Manager

Jasmin Minaya

***** ****** ***** ***** *****: 913-***-****

St. Louis, MO 63141 Email:

******.******@*****.***

Objective: Highly self-motivated and passionate Human Resources

professional with an impeccable work ethic. Experienced in a multitude of

Human Resources functions including recruitment, benefits, employee

relations, worker's compensation, benefits and training. Possesses

excellent organizational, analytical, communication and interpersonal

skills.

Professional Experience

Labor Relation Specialist, July 2012 - Present

Lumiere Place Casino & Hotel - St. Louis, MO

. Managed all human resources functions for over 130 team members in the

hotel, 150 Security Officers and 10 Retail team members.

. Analyze information about grievances furnished by applicants, team

members and managers in order to make recommendations for corrective

action. Reports significant events and problem resolution efforts to

the Director of Human Resources.

. Managed focus group meetings for all hotel departments and problem

solving in order to continue to be a non-union environment.

. Coach, counsel, and train managers, supervisors and employees in human

relations skills such as leadership development, conflict resolution

and interpersonal communication.

. Responsible for training and developing our supervisors and managers

on coaching and counseling, progressive discipline, including

suspensions and terminations.

. Research and review information on third-party complaints; writes

required reports and correspondences in order to fulfill the

requirements of various governmental compliance agencies.

. Advises and consults operating departments in matters pertaining to

human resources policies and programs, providing abroad-based overview

of programs and policies for department planning, administration and

team member problem resolution.

. Responsible for development and implementation of Human Resources

policies and procedures to ensure that such policies and procedures

embrace the company's philosophies and are executed consistently,

fairly and equitably.

. Staff, schedule, evaluate, train, develop, monitor and lead hourly

subordinate personnel in such a manner to maintain a positive team

member relations culture.

.

Human Resources Manager, September 2010 - July 2012

Hyatt Regency Lost Pines & Spa Resort - Cedar Creek, TX

. Coach, counsel, and train managers, supervisors and employees in human

relations skills such as leadership development, conflict resolution

and interpersonal communication

. Coached and counseled managers to solve employee dispute to maintain a

team oriented environment

. Responsible for representing our hotel on unemployment hearings

. Responsible for assisting all colleagues in benefits and the

reconciliation/remittance of all benefit bills

. Manage the hotel Retirement Savings Plan including DCP administration,

tracking, and reporting

. Responsible for the human resources (and related departments) payroll

hours, and payroll control

. Managed all leaves of absence and policies under FMLA and ADAAA laws

. Responsible/Management of all worker's compensation cases including

modified duty programs and processes and O.S.H.A. regulations policies

(300 Log)

. Reduced workers compensation and Loss Time injury cases below company

benchmark by saving the company $120,000 on reserves.

. Support the hotel's weekly payroll submission

. Chairperson of the Safety Committee

. Lead the managers to develop & implement strategies for our Employee

Engagement Survey.

. Responsible for training and developing our supervisors and managers

on coaching and counseling, progressive discipline, including

suspensions and terminations

. Support the hotel recruitment efforts in all aspects of Employment

. Responsible for employee investigations and disciplinary actions to

ensure accurate and balanced resolutions

. Acting Assistant Human Resources Director for the months of May and

June

Human Resources Manager, 09/2007 - 09/2010

Grand Hyatt New York - New York, NY

. Responsible/management of all worker's compensation cases and O.S.H.A.

regulations and policies (300 Log)

. Responsible for ensuring a fair and balanced employment process per

the collective bargaining agreement

. Managed all human resources initiated for over 900 associates in a

unionized environment to achieve company initiatives

. Coach, counsel, and train managers, supervisors and employees in human

relations skills such as leadership development, conflict resolution

and interpersonal communication

. Coached and counseled managers to solve employee dispute to maintain a

team oriented environment

. Responsible for representing our hotel on unemployment hearings

. Recruit, interview and hire for all union and non union positions,

including management, for a 1,300 room union hotel

. Supported both Andaz 5th Avenue and Andaz Wall Street job fair

recruitment efforts before the grand openings

. Training and assisting managers with union contract compliance at the

Grand Hyatt New York, Andaz 5th Avenue and Andaz Wall Street

. Achieved 98% compliance with the WOTC-8850 form process

. Managing the exit interviews process and providing benefit and

vacation payout information

. Lead the managers to develop & implement strategies for our Employee

Engagement Survey.

. Coordinating the hiring process: Reviewing applications on Taleo,

interviewing candidates, completing back ground screening and hiring

process

. Managing the union layoff/recall notification process weekly.

Ensuring contract compliance with scheduling practices.

. Training and assisting managers with union contract compliance and

review needs assessment with Human resources director

. Coordinating Employee Relations events such as All Star, Department

Appreciations and Holiday parties

. Handling of all associate subpoenas

. Managing the exit interviews process and reviewing

with human resources director

. Greet associates and interviewing candidates entering the human

resources department

. Completed all administrative duties, including booking family rates,

make name-tags, and distributing checks.

. Managed benefit/PTO details balances for all associates: processing

and analyzing each associates benefit request and determining

eligibility.

. Managed purchasing process for human resources office supplies

. Educated associates in understanding their benefit

and accrual process

. Updating and maintaining human resources Bulletin

Boards

Education

Katherine Gibbs

Associates Degree in Hotel Management Restaurant - New York, NY

Graduated: 10/06

President List (04/05 - 06/05

Honors List (07/05 - 09/06)

Skills

Taleo, Risx-Fac, Risk Console, EIS, Microsoft Word, Power Point,

Excel, Citrix, Lotus, Microsoft Outlook, HR Portal, My Hyatt Rewards,

WMS, HLN, T. Rowe Price,

Fluent in English and Spanish

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