AUGUSTINE OFILI

* **** ****** *****

Naugatuck, CT 06770

203-***-****

ab87kl@r.postjobfree.com

Executive Profile

Innovative managing director with proven ability to create highly profitable programs

through marketing, training and partner relationships

SkillHighlights

• Leadership/communication skills

• Small business development

• Business operations organization

• Client account management

• Outstanding analytical skills to solve problems

• A good negotiator and have excellent conflict-resolution skills

• Excellent organizational skills and detail oriented

• Over 10 years experience as a Insurance Agency Manager in the insurance industry.

Core Accomplishments

• Launched well-received program of professional development courses for all staff.

• Mentored and coached employees resulting in a 12% increases in productivity.

• Background in financial services

• Background in management

• Operations and finance expert

• Strong relationship with customers, resulting in numerous referrals.

• Responsible for training and motivating sales teams.

Professional Experience

Empire Today, North Haven, CT

Residential Sales Contractor

• Sell all flooring to potential customers.

APJ Associates LLC. Waterbury, Connecticut

Managing Director, 2010 - 2011

• Developed multi-line services like money-transfer, bill payments and international

domestic calling minutes.

• Implemented a tax return service for clients.

Augustine Insurance, Bridgeport, Connecticut

Owner/Insurance Broker, 1997 - 2011

• Accountable for insurance including overall customer satisfaction.

• Defined strategy and business plan for insurance.

• Increased sales from one million to two million.

• Manage office staff, suggested new products that increased sales.

• Collecting information from clients and assessing their risk profiles and insurance

needs.

• Anticipate the insurance of clients, such as policy renewals.

• Creating and maintaining relationship with the customers including planning and

attending meetings and knowing about the nature of the business or life of the

client.

• Making research on the various companies and insurance policies offered by them

to help clients in choosing most suitable policy.

• Providing advice to clients on risk management and assist them to develop new

ways top minimize risks.

• Preparing reports for insurance underwriters and negotiating with the clients.

• Marketing and making new clients.

• Developing and maintaining relationships with surveyors, structural engineers,

underwriters, and other professionals.

• Collecting insurance premiums and processing accounts.

• Keeping detailed records of each and every policies.

• Advising clients when and whether they need to make a claim on their policies.

• Prepared tax returns for clients.

• Prepared mortgage loans and help with closing.

• Consulted and help clients with credit repairs.

• Oversaw selling of home, life, auto, general liability, business, rental and workmen

compensation policies.

MassMutual Insurance, Stratford, Connecticut

District Sales Manager, 1996-1997

• Recruited, selected, hired, trained, audited and motivated 7 agents in district.

• Built solid agent team to accommodate rapid development.

• Utilized all assets and resources available, maximizing employee productivity and

performance to achieve corporate goals and objectives.

• Directed strategic planning for new office development and start-up operations.

• Increased staff productivity and technical ability through effective training in

property and casualty.

• In charge of all P&L of one location.

Metropolitan Insurance, Trumbull, Connecticut

Agency Manager, 1988-1996

• Sold property and casualty insurance to different clients.

• Management recruiting, train and coach commission sales folks

Education and Training

Sacred Heart University, Fairfield, CT

B.A., Business Management, 1984

University of New Haven, New Haven, CT

MBA, Business Management, 1987

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