Engineer Quality Assurance

Wayne S. Hom Cell : 609-***-****

** ******* *****, ******** ******, NJ 08690 *******@*****.***

EXECUTIVE SUMMARY

Senior Information Technology Engineer with extensive experience in data, VoIP, video and security

networking with a strong background in quality assurance testing. Successful experience leading

significant world-class network/integration solutions, interoperability testing and development efforts for

global data, security, video/IPTV and telephony/VoIP network environments. Responsible for planning,

architecture/design, implementation, testing, integration, and management of production and test

environment LAN/WAN/wireless networks and technologies. Highly effective in partnering with

business clients and third-party software vendors to deliver a timely budgeted project. Excellent broad

experience and technical expertise in multiple applications for full end-to-end converged solutions, new

technology development, financial, vendor management, and business/product planning.

PROFESSIONAL EXPERIENCE

AT&T LABS RESEARCH, Middletown, NJ 2011 – Present

Senior System Engineer / MIW Consultant

Responsible for Managed AVPN/EVPN Service portfolio testing consisted of IPv4/IPv6 dual stack, Class

of Service (CoS), router performance, VRF/VLANs and custom feature testing based on the agreed scope

and requirements.

• Design, testing, and validation of CoS of each Cisco ISR G1/G2 platforms (1921, 2901, 2911, 2921,

3925, 3945, ASR platforms) for each WAN T1/E and T3/E3 circuits (FR, MLPP, and PPP) to Core

PE routers such as Juniper’s M320 and T640.

• Experience with network architecture design, implementation, ISR-G2, ASR Routers installation as

well as performance, resiliency (HSRP/MHSRP) and scalability buffer/memory testing.

• QA/Verification of Cisco IOS and routing protocol features (BGP, EIGRP, OSPF, MPLS, ACL,

WRED, CoS, vrf, unilink) testing, requirement reviews, and customer deliverable.

• Developed and implement test environment consists of Cisco ISR G1, G2 routers, Cisco, Juniper

core switches, dual stack IPv4/IPv6 OSPFv3, EIGRP, BGP/MPLS/IBGP/EBGP, IPv6VPN/VRF,

SNMP(traps and MIBs) network, Spirent Test Center (STC/SmartBits) and IXIA testing tools.

• Responsible for developing DHCPv6 (RFC3315/3736) Engineering Troubleshooting Guide (ETG)

documentation based on Technical Service Description (TSD) and solution/validation testing results.

• Provide ongoing lifecycle Tier IV support, vendor escalation/resolution for key customers/providers

to plan for future requirement, ensure overall customer satisfaction and help the business in revenue

generation.

ALPHION CORPORATION, Princeton Junction, NJ 2008 – 2011

Senior System Engineer – Solution and Interoperability Laboratory

Responsible for system integration testing EMS and triple plays for Alphion’s PON.ext, FTTP, ONT,

OLT & GPON optical solutions.

• Work closely with developer to determine operational details, test beds, development of system

integration test cases and automation/test tools (Ixia, Abacus, QTP, wireshark).

• Multicast, Data, EMS GUI and SIP stress/performance automation testing with the combination of

QTP and Expect Scripts.

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• Responsible for QA/Verification EMS, applications (SIP/VoIP, IGMP/IPTV, QoS, 802.1q) testing,

requirement reviews, demonstration/support and customer deliverable.

• Developed and executed test cases using Spria Team tools to validate the conformity of the GPON

system features such as VOIP, DHCP, IPTV/multicast, VLANs, and MACs address tables with the

requirements. Spria Team tool allow s the reporting and tracking of MRs(bugs) via Bugzilla to

communicated to our developers.

• Provided customer/partner training and support on Alphion’s OLT and ONT system operations,

configuration and maintenance (OA&M) on Element Management system.

AVAYA INC., Lincroft, NJ 2006 – 2008

Sr. Technical Manager – Solution and Interoperability Laboratory

Responsible for lab network security, ISP infrastructure, wireless, and providing leadership to develop

Avaya’s compliance solutions.

• Work closely with Avaya’s Developer Connection partners to design and develop a proof-of-concept

IP Telephony (SIP/H248) solution consisted of RSVP/MPLS network.

• Serve as technical expert and led teams in resolution of a variety of customer implementation and tier

3 & 4 escalation problems encountered in the field.

• Support the interoperability testing with third party security applications (CheckPoint,

Juniper/Netscreen VPN, Extreme, Sonicwall, Cisco PIX/ASA, etc.), wireless/cellular solutions,

Networks Management (SNMP/MIBs), and switches/routers within MPLS infrastructures.

• Avaya’s wireless handset interoperability, performance and security testing with Aruba, Meru,

NetGear and Cisco access points.

• Accountable for staffing, scheduling, test tool selection and lab equipment resource management.

• Provide technical marketing support and product demonstrations to strategic partners and customers.

LUCENT TECHNOLOGIES– BELL LABORATORIES, Holmdel, NJ 1998 – 2006

Sr. Technical Engineer/Manager – Technical Marketing Solutions

Responsible for development, implementation and presentation of customized demonstrations to

highlight company’s products and solutions.

• Led IP Multimedia Subsystem (IMS) demonstrations for Convergence Road show, 3GSM World

Congress, CTIA, Supercomm, CommunicAsia Trade shows, and customer’s events.

• Trained and supported cross functional global teams to enhance delivery of customized technical

IMS presentations and solutions to all public and private customer events throughout EMEA, CALA,

Asia-Pacific and North America, within budgets of $18M.

• Key player in facilitating the capture of many key clients/customers.

Sr. Technical Manager - Next Generation Network Infrastructure & Core Solution Laboratory

Responsible for providing leadership in development and operation of the $13M premier world class

interoperability lab (Next Generation Network Lab), customer visit center, and the company’s entire

portfolio of products (5ESS/PBX, data networks, wireless, optical core, etc.).

• Educated Lucent partners (Cisco, RiverStone, Foundry and Juniper) and customers on

interoperability, performance, stress, and benchmark testing for new service designs and deployment.

• Developed, tested, supported and implemented the Network Hosted Services Solutions Lab, including

the integration of Lucent’s ATM/MPLS, IP, and Optical network products, high speed DSL, access

network products, and partner (Sun, IBM, EMC) networks, hardware and software products.

• Planned, designed and developed Optical/Metro (OptiStar, LambdaUnite, MetroDMX, MetroEON,

Cisco MDS 9509), Storage Transport Fiber Channel Networking training and support, and

demonstrated solutions for major customers and partners. Supported the MetroDMX team to obtain

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the Carrier Ethernet/MEF certification for ISP.

• Implemented the interoperability testing between Lucent Optical and Data Center products, including

Wavestar product line Edge Switches and OEM product lines (Foundry/Alteon), utilizing SUN

servers, Storage Area Networks (SAN), EMC Connectrix/Symmetrix, Network Attached Storage

(NAS), streaming video, backup solutions and Fiber Channel over IP with SONET and Gigabit

Ethernet interfaces. Tested Remote Data Center configurations, SRDF (EMC) and SNDR (SUN) for

reliability/availability.

• Developed, implemented and delivered Service and Enterprise solutions including Lucent’s IP IMS to

AT&T/SBC, Bell South, Verzion, Sprint and Lucent internal and external customers. Equipment

deployed consisted of wireless Access Points, routers, core switches, DSL/Stinger, Cellpipes, and

VPN Firewall security.

• Designed, planned and hosted the one of the largest successful WiFi internet access for IETF 50th

Conference in Minneapolis, MN.

• Developed a Multi-Service core network solution consisting of Lucent, Ascend, Juniper, and Cisco’s

core switch solutions for in-house demonstrations that included Frame-Relay, IP/ATM. LDP/MPLS

and RSVP/MPLS core routers.

• Led the creation of the customer demonstration, interoperability laboratory and test program to

integrate IP/VPN, IP-Sec, VoIP, VoATM, xDSL, IMS, and cable access solutions for a major

customer trial/offer and deployment plan.

AT&T LABORATORIES, Holmdel, NJ 1991 – 1998

Principal Member of Technical Staff - Managed Network Solutions

Technical team leader responsible for development, implementation and support MNS projects for

JPMorgan, Chase, Dell Computer, Stanley, Emerson, McKinsey, Pfizer and other major customers.

• Provided technical Tier IV support and training to the AT&T Global Network Management Center

and AT&T customers on new network devices and Frontier/NetScout RMON (network performance

device) deployment.

• Conducted system integration/feature tests of leading manufacturers’ networking hardware products

including routers, bridges, ISDN, LAN adapters (ethernet and token ring), intelligent HUBs and

DCE/CSU equipment. Protocol support included Novell, StarGROUP OSI, TCP/IP, AppleTalk, DEC

LAT and system integration which consisted of V.35, X.25 (NewBridge), Frame Relay, ISDN/PRI,

AT&T DSU/CSU, FDDI and SMDS.

• Developed and delivered a technical presentation/training seminar to over 200 associates throughout

17 district offices on Asynchronous Transfer Mode and StarLAN/WAN technologies.

• Developed router performance benchmark test program using StarLAN 10 NAU (10BaseT) and

4/16MB Token Ring with the following protocols: XNS, TCP/IP, IPX, ISO/CLNS, and Vines.

• Provided protocol/application troubleshooting techniques and system/networking performance tuning,

consisting of Cisco & Welfleet multiprotocol devices, to field support groups.

• Designed, implemented, and taught a five day Cisco Networking Device and Protocol

Troubleshooting course for over 100 System/Field Engineers and external customers.

• Designed and implemented a standard process to generate NCR Development Release forms that

helped maintain appropriate spare part stock levels at NCR National Part Center.

• Coordinated the deployment of Cisco IOS Beta releases, works and routers to selected controlled

sites.

TELEOS COMMUNICATION INC., Eatontown, NJ 1990 – 1991

Member of Technical Staff / SQA Technical Leader

Conducted and developed a system integration/quality test program for ISDN Token Ring, consisting of

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PC Support Program for AS/400, IBM PC LAN, Novell, unix and OS/2 networking environments.

Established the certification/quality test program/environment to provide a completed end-to-end test

environment for the first major product release.

UNISYS CORPORATION, Flemington, NJ 1983 – 1990

Senior Software Engineer / Project Leader (Certified Novell Engineer)

Established software departmental networking system certification training center using Novell

and OS/2 LAN Manager with other major LAN/WAN products (including Retix and Cisco Systems

bridge/routers).

ELECTRONIC ASSOCIATES, INC., West Long Branch, NJ 1982 – 1983

Software Quality Assurance Engineer

SUMMAGRAPHICS CORPORATION, Fairfield, CT 1981 – 1982

System Quality Assurance Analyst

INTERNATIONAL BUSINESS MACHINES (FSD), Massasa, VA 1979 – 1981

Programmer Analyst / Consultant

CERTIFICATIONS

Cisco Certified Internetwork Expert (CCIE)

NetAnalyst Certified Engineer

Certified Novell Engineer

PROFESSIONAL ASSOCIATIONS

American Society for Quality Control (ASQC).

Institute of Electrical and Electronics Engineers (IEEE).

Member of Who's Who Worldwide

AWARDS

Lucent’s INS General Management’s Award: “Converged Ethernet Transport & Consumer IP Video

Solutions”, 2005.

Bell Labs President’s Gold Award: “Metropolis DMX Project Team,” 2004.

Bell Labs Advanced Technologies Excellence Award: “Gigabit Ethernet Solutions,” 2001

Bell Labs President’s Silver Award: “Customer Quality Support,”,1999

AT&T Excellent Award: “Custom Solution Development & Engineering,” 1997

Highest AT&T Global Information Solutions Award: “Customer Satisfaction,” 1994

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