RONALD A. BURNS
***** ********* **. *****: ***-**4-9487cell/947-
7013hm
Bucyrus, KS 66013 Email:
************@***.***
KEY SKILLS
Training/Coaching Skills Contract Negotiation Healthcare Sales
Business Development Key Sales and Marketing Account Management
Skills
Experienced Team Leader Planning/Organizational Customer Service
Skills
PROFESSIONAL EXPERIENCE
Hospice Advantage Aug 2012-Feb2013
Community Relations / Account Manager Kansas (Johnson/Wyandotte Co’s.)
Market our hospice services to retain and grow referrals from assigned accounts.
Prospect and cold call new accounts, consisting of hospitals, physicians, nursing homes and
retirement communities to expand our client referral base. Work closely and partner with
community businesses to raise hospice awareness and education to grow account base.
Conduct in-service programs for healthcare staff at nursing home/ hospital facilities.
Increased new business by over 33% from previous year.
Added 6 contracted accounts increasing base of referral accounts.
PhoneFactor Aug 2010-Mar 2012
Program Manager/ Regional Director Northeast
Manage sales, delivery and project implementation for PhoneFactor in the North Eastern United
States. Prospect new accounts, recruit and develop channel partners, manage project
implementations in conjunction with engineering and service teams. Develop strategies for
identified verticals, including healthcare, financial services, professional services and
information technology. Negotiate pricing and business terms.
Turned around underproductive region, resulting in 42 new business contracts in
multiple verticals including; National Retail, International Banking, Hosted
Cloud Services, Legal and Healthcare.
Recruited and trained 6 new channel partners adding 15% to new business in
2012.
2010 Achieved 100% of quota, 2011 Achieved 102% of quota.
Renewal by Anderson Jan 2010 -Aug 2010
Sales Consultant/ Project Manager Kansas City Metro
Conduct in home sales consultations with home owners, presenting full line of Renewal by
Andersen windows and patio doors. Develop project plan and pricing, manage projects from
initiation to completion.
#1 in sales volume, total sales, close rate and revenue per appointment among 5
new representatives in 2010.
First time close rate greater than 20%
Greer Labs May 2009 – Dec 2009
Allergy Sales Consultant KS, MO, AR, CO, UT
Consult with Allergists, ENTs, and Allergy treating physicians, bringing them the products which
affect their bottom line business. Including allergy test devices, allergy extracts for
RONALD A. BURNS
immunotherapy, and ancillary supplies.
Phone: 913-***-**** email:************@***.***
Grew territory from 96% to 112% of year to date sales in first 4 months in territory
through aggressive account penetration and account development.
Pfizer Pharmaceuticals Jul 1999 – Apr 2009
Senior Therapeutic Specialty Representative (2005– 2009)
Drive sales and formulary access within assigned major institutions and specialists in territory
which included Johnson County KS and Wichita KS. Focus on cardiovascular specialists,
teaching institutions, and managed care decision makers
Institutional Healthcare Representative (2004 – 2005)
Responsible for sales and formulary access of assigned products in Kansas City area academic
institutions which include; KU Medical center, Mid America Heart Institute, and the KC VA
hospital. Lead training sessions, plan meetings and special projects for District Manager.
Professional Healthcare Representative (1999 – 2004)
Primary Care representative assigned to Eastern Maine (Bangor). Responsible for calling on
health care providers in assigned territory which included; 19 hospitals, specialists, and primary
care providers.
Numerous sales awards including national (vice presidents cabinet), regional and
district.
10 consecutive years of 100%+quota achievement.
Selected as interim new hire trainer and Coached struggling reps off of
performance plans.
United States Army 1991 – 1999
Captain, Aviation Branch
I filled multiple leadership and administrative positions at 4 duty stations over 8 years. Key
leadership positions included: Company Commander of 120 soldier company, Aviation Officer
Basic Course Training officer in charge directing 315 student trainees, Maintenance Troop
Executive Officer, and Aero scout Platoon Leader.
As a Company Commander I reduced personnel turnover and achieved the best re-
enlistment rate of the 17 companies in the brigade.
Sped processing of assignments for officer trainees by 4 weeks, while Phase II chief.
EDUCATION
The University of Colorado at Colorado Springs:
Bachelor of Science in Business Administration – Marketing - 1990
Certified Medical Representative: Business in Healthcare - 2004
TRAINING
Life and Health Insurance Licenses – KS & MO
Sandler Sales Training – Coffman Group
COMMUNITY
Board Member, Greater KC Area Home School Association – Public Relations and Recruitment.
Head Coach – Kansas City East Lions – Cross Country.