Customer Service Administrative Assistant

Lisa M. Reid

**** ********** ***** ***.** Raleigh, NC, 276**-***-*** 6305 **********@*****.***

Personal Profile

I am an honest, dependable and driven person who has ambition to do well in any job. I am interdependent and

enjoy challenges. I am flexible to changes and love to learn new things. I usually work well under pressure as well as

in calmness. I am interested in a position where I can develop and grow while giving my best work to meet an

employer's mission.

Education

University of Maryland University College – Adelphi, MD

M.S., Financial Mgt.& Information Systems, May 11, 2013

Ashford University – Clinton, IA

B.A., Business Administration, May 10, 2010

Experience

FEMA R4 4019 EHP Administrative Assistant Raleigh, NC 09/29/11- 01/26/12

Performed project worksheet reviews in compliance with Environmental Historic Preservation laws and executive

orders. Completed basic clerical tasks with use of office equipment; created database for file indexing. Construct

flood plain maps

Jacobs Technology Mid level Word Processor Pittsboro, NC 01/31/11- 04/29/11

Created a database to catalog and inventory parts. Completed daily clerical tasks, document edits, meeting

transcriptions, and utilized SharePoint for updates pertaining to assigned area

Loomis Inc. Vault Custodian/Driver/Messenger Morrisville, NC 09/19/08- 01/28/11

Successfully completed inbound and outbound manifest for routes, maintained the integrity of liability packages.

Displayed accuracy in book keeping records, data input, and customer service requests. Maintained dispatch

area, upkeep of office equipment, and secured (armed) building. Completed training as messenger/driver for

emergency and special deliveries or pickups.

535th Military Police BN Chemical Specialist Cary, NC 07/10/08- 09/16/10

Practiced the proper controls to reconcile and decontaminate Nuclear, Biological Chemicals materials of

personnel and equipment. Maintained and taught proper use of the equipment

C425th Civil Affairs BN Admin. Assistant COB Spiecher, Iraq 03/10/07- 03/31/08

Successfully maintained billeting assignments, Air Mission Requests, and personnel & equipment files /reports.

Organized and up kept database for missions, incoming and outgoing mail distribution. Served as acting unit

support liaison to complete administrative/clerical tasks for internal and external processes. Maintained

transportation of equipment & personnel.

392nd Chemical Co. Chemical Specialist Jonesboro, AR 09/06/02- 02/17/07

Practiced the proper controls to reconcile and decontaminate Nuclear, Biological Chemicals materials of

personnel and equipment.

Skills

Customer Service SharePoint Financial Analysis & Valuation Outlook

Microsoft Office Suite Word Perfect Microsoft Works Calendar XBRL Tagging

Data Analysis Microsoft Publisher VLookup and HLookup

Microsoft Project Type 40 WPM Information Systems planning

Ten key typing Book Keeping Information System process mapping

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