Human Resources Customer Service

ROSE SCALIATINE

**** ******** **., ****, ** ***** H: 847-***-**** C: 224-***-**** ***********@*****.***

Summary

Energetic Secretary with several years experience in high level executive support roles.

Organized and professional. Administrative support adept at managing multiple projects with

ease using expert time management methods. Resourceful and accomplished Office

Manager with extensive office operations and personnel organization expertise. Administrative

Assistant focused on driving productivity by leveraging strong office management skills.

Highlights

Microsoft Office proficiency Self directed

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Excel spreadsheets Results oriented

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Advanced MS Office Suite

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Meticulous attention to detail knowledge

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Results oriented Resourceful

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Time management Dedicated team player

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Professional and mature Strong interpersonal skills

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Strong problem solver QuickBooks expert

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Labor relations Meeting planning

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Self starter

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Schedule management Problem Solver

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Experience

Human Resources Supervisor Jan 2012 to Apr 2013

Home Depot Lake Zurich, IL, Human Resources Supervisor Maintain electronic and

paper files, extremely organized and confidential. Plan meetings and prepared conference

rooms. Write reports and correspondence from dictation and handwritten notes. Maintain an

up to date department organizational chart. Created PowerPoint presentations used for

business development. Post open positions on company and social media websites. Organize

files, developed spreadsheets, faxed reports and scanned documents. Create weekly and

monthly reports and presentations. Manage the day to day calendar for the Store Manager. In

person interviews and screened a high volume of internal and external candidates, including

phone, email and mail. Create and maintain spreadsheets using advanced Excel functions

and calculations to develop reports and lists. Onboarding and orientation of new hires,

including new hire paperwork. Assess employee performance and issued disciplinary notices.

Manage communication regarding employee orientation and open enrollment for benefits.

Helped training and development staff with all aspects of training coordination. Assist

customer service with inbound and outbound calls regarding all HR inquiries. Resolve

personnel issues regarding human resources matters needing clarification, submissions and

corrections. Auditing job postings for old, pending, on hold and draft positions. Complete all

work with a 100% rate of accuracy. Organized employee schedules, department phone lists

and business card orders.

Inventor y Management Feb 2009 to Jan 2012

Home Depot –Inventory Management Specialist Crystal Lake, IL Described merchandise

and explain operation of merchandise to customers. Maintained knowledge of current

promotions, policies regarding payment and exchanges, and security practices. Placed

special orders and called other stores to find desired items. Recommended merchandise

based on customer needs. Operated a cash register to process cash, check and credit card

transactions. Maintained accurate inventory numbers, performed price changes, and ad

matches. Facilitated monthly and quarterly physical inventory counts. Replenished floor stock

and processed shipments to ensure product availability for customers.

Human Resources Secretary, Apr 1992 to Jul 1996, GATX Logistics Hodgkins, IL

Explained human resources policies and procedures to all employees. Conducted telephone

and onsite exit interviews for all employees. Answered employee questions during the entrance

and exit interview processes. Worked closely with HR business partners to facilitate year end

talent reviews and articulate team strengths. Selected and interviewed candidates for all

available positions. Created job descriptions to attract a targeted talent pool within the market

wage range. Assessed employee performance and issued disciplinary notices.Worked on

401(k) administration, FMLA and workers' compensation claims and benefits. Managed over

200 personnel files according to policy and federal and state law and regulations. Generated

employee tracking reports each month. Offered consistent payroll disbursement with accurate

record keeping of employee PTO and vacation accruals.

Education

Microsoft Office/Accounting

Mchenry County College Crystal Lake, Il, 60014

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