Project Manager Customer Service

ngel Gonzalez Col n

*** ****** ***** ***** ( mobile: 787-***-****

Orlando Florida, 32828 ( emails:

*****.********.*****@*****.***

Objective

Application Programmer, Systems Analyst or System Programmer, Project

Manager

Summary of Qualifications

* Over Twenty-five (25) years of solid experience as an Application

Programmer, System Programmer, Programmer/Analyst, DBA Administrator, and

Project Manager.

* Solid Design, Coding, Testing and Debugging Skills.

* Banking, government, and Health Insurance industries.

* Technically proficient in a wide variety of operating system environments

with particular strength in online systems.

* Founder of Gonz lez Portalat n Consulting (GPC) in 1998, a consulting

services company in the areas of Project Management, Information Systems

and Information Systems Audit.

* Ability to deal with difficult/challenging clients: listen, analyze and

suggest recommendations to solve client situations.

* Exceptional interpersonal skills.

* Bilingual (Spanish, English).

Technical skills

DOS/VSE environment, IBM AS400, IBM OS390-MVS/TSO Environment, IBM OS390-

MVS/Roscoe, TANDEM Fault Tolerance Machine, COBOL 88, COBOL, COBOLII,

COBOL/LE, ASSEMBLER, CICS MACRO LEVEL, CICS COMMAND LEVEL, CICS, CICS TS,

CICS TCP/IP (SOCKET), MICROSOFT OFFICE, VSAM datasets, EAZYTRIEVE, SQL,

DB2.

Professional Experience

Triple-S

Programmer Analyst and Application Programmer - 2006 TO Present

Application programmer for the benefits, Finance and Subscribers area

using COBOL LE, COBOLII, CICS TS, and EASYTRIEVE. Extract files from the

DB2 to feed up the new applications. Create, modify & test communications

programs from TCP/IP protocol to MQ series in a CICS TS Environment.

Compania de Aguas (autoridad de Acueductos y Alcantarrillados)

Programmer Analyst and Application Programmer 2008 TO 2009

Create, test & execute SQL programs for the extraction and update of data

from a DB2 Environment of Finance and POS (Point of Sale) application to

SAP/IP using CICS TS, COBOL LE 370, DB2 (Store Procedures), modify JCL to

comply with the new system process.

ngel Gonzalez Col n

514 Spring River Drive ( mobile: 787-***-****

Orlando Florida, 32828 ( emails:

*****.********.*****@*****.***

Treasury Department of Puerto Rico

Programmer Analyst and Application Programmer - 2008

Create, test & execute Cobol programs for the extraction and update of

data from a DB2 and VSAM Environment to the Federal Distribution of

Recovery Rebate Project, using CICS TS, COBOL LE 370, DB2 SQL commands,

modify JCL to comply with the new system process.

Programmer Analyst and Application Programmer - 2004 to 2006

Provide systems support and development for the Puerto Rico Individuals

Income Tax System (REFO) and the Commercial Tax System (PRITAS), and

interface with Senior Business Management on implementation decisions.

Support on the systems development, using COBOL370, CICS TS and

EASYTRIEVE. Modify JCL to comply with the new system process. Extract

files from the DB2 to feed up the new applications. Create, modify & test

communications programs from TCP/IP protocol to MQ series in a CICS TS

Environment.

Project Manager - 1998 to 2000

Project Manager at the Treasury Department of PR (Hacienda); Developed

the Project Management Methodology at the PR Department of Treasury.

Managed multiple projects in the mainframe environment. Developed RFP's

for taxes projects at the Department of Treasury.

Banco Santander P.R.

Programmer Analyst and Application Programmer 2003 TO 2004

Systems support, programming and development for the conversion and

transitions of the VRU (Voice Response Unit), WEB and Customer Service

application using a DB2 Environment in Mainframe as the Data Base, (this

applications where running in EDS), using COBOLII, CICS, and SQL. Modify

JCL to comply with the new system process. Extract files from the DB2 to

feed the new applications.

Banco Popular de Puerto Rico (Employee)

Project Manager - 1996 to 1998

Installation of the Wide Area Network for the bank branches. Managed the

installation of hardware, software and application packages for the IBM

RISK/6000.

Tandem Systems Programmer - 1993 to 1996

System programmer in charge of the installation, maintenance and

configuration of the fault tolerance TANDEM machine. Trained operators

and application programmers.

IBM System Programmer - 1990 to 1993

Installed and customized VTAM/NCP, CICS and system products. Participated

in the implementation and migration to CICS release 2.1.2, 3.3. and 4.1

Banco de Ponce de Puerto Rico

Programmer Analyst and Application Programmer - 1978 to 1990

Programmer Analyst and Applications Programmer for several applications

(DDA, Installment Loan, ATM handling, Credit Cards and Human Resources).

EDSI (Electronic Data System International)

System Engineer - 1978 to 1980

Programmer Analyst and Applications Programmer for several applications

(Finance, Medicare, Subscriber) for SSS PR Client (Health Care Company).

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