Customer Service Manager
Resume:
*** ******* ***** **** 702-***-****
Henderson, NV. email:rhonda_seymour@
Rhonda L. Seymour
Objective To expand on my experience through continued employment in the areas of project
accounting and contract administration.
Experience 2011-2013 GM Monarch West – Las Vegas, NV.
Controller/Contract Administrator
Accounts Payable, Accounts Receivable
AIA Billings, Preliminary Notices, Lien Releases, Lien Foreclosure
RFI’s, Submittals, Transmittals
Project Administration, close-out
General Ledger, month end close-out
Credit Card & Bank Reconciliations, financial statements, Financial analysis
Quarterly Taxes, Sales and Use Tax Reporting
Job Costing, Budgets, Forecasts
Payroll, Excel, Word, Outlook, Power Point
2010-2011 Malibu Window Coverings/Nu Lighting Solutions - Las Vegas,
Nevada
Full Charge Bookkeeper//Office Manager
Accounts Payable, Accounts Receivable
General Ledger, month end close-out
Credit Card & Bank Reconciliations, financial statements, Financial analysis
Quarterly Taxes, Sales and Use Tax Reporting
Job Costing, Budgets, Forecasts
Payroll, Excel, Word, Outlook, Power Point
2009-2010 Perini Building Company – Project City Center/ Accountemps
Las Vegas, NV
Cost Plus Auditor
Audited current billed amounts and back-up to amounts billed
MBE/WBE reports, Leed Reports and OCIP Reports Audit
Reviewed notices of deduct from owner for correctness and assisted in
substantiating amounts that were deducted in error – Yielding unbilled revenue by
subs and inaccurate deducts in excess of 5M
Verified that all labor was substantiated correctly with time sheets, certified payroll
reports, approved employee profiles and verified through job cost reports
2007 – 2009 MGM Grand Resorts Development – MGM Mirage Design
Group/Accountemps Las Vegas, NV
Project Accountant – Contract Auditor
Reviewed AIA submissions on contracts for accurateness and verified billed amounts
match schedule of values
Audited and processed payments on Time and Material, GMP, Cost Plus and Lump
Sum Contracts-% Of Completion
Did labor burden review and audit
Reviewed reported Payroll from contractors on a large casino project
OCIP Auditor on MGM Grand Hotel - Detroit Michigan-Found incorrect reporting
by subs which yielded a refund in excess to MGM of over paid premiums of 1M+
Worked closely with PM’s and VP of Finance on Budgets, Forecasts, Change
Orders, Project Close-out, Including FFE& OSE PO Purchasing Close-outs
Credit review and analysis – Dunn and Bradstreet report review
2006-2007 D.P. Air Corporation Henderson, NV
Office Manager /Project Accountant
Accounts Receivable, Project Accounting-Contract Billing, AIA Billings, Pre-Liens,
Lien Releases, Credit Review and Collections
Accounts Payable, Coding of A/P to correct GL Account, Petty Cash,
Purchasing/Expense Reports, Payroll, Job Costing, Human Resources
Contract Administration, Prepare letters of intent, subcontract agreements, prepare
and answer RFI’s and Change Orders, Order Insurance Certificates, Prepare
schedule of values and verify scope of work.
Permits, Plan Checks
1999-2006 Western Shower Door, Inc Henderson, NV
Branch Administrative Manager / Project Accountant – Subcontractor/Supplier
Production Coordinator, Monitoring Schedule set by General Contractor, Daily
Schedule, Payroll, Certified payroll Reporting
Customer Service, coordinate with home owners and customer service reps of GC to
meet deadlines and promote good customer relations
Accounts Receivable, Contract Billing, Lien Releases, Posting cash receipts
Credit Management and Collections, while I was there our division out of the nine
was top in collections 95% of the time. Implemented Credit Holds when necessary
Contract administration, Insurance compliance, OCIP administration. Preparing
change orders, contract addendums
Estimating, Job Costing, Purchasing, Human Resources, Benefits Administration
Monitoring monthly expenses through preparation of reports using excel
Supervise office staff and appropriate duties as necessary for daily operations
1996-1999 Kelly’s Glass & Mirror Las Vegas, NV
Office Manager – Salary
Estimating, Purchasing
Scheduling of Field, Dispatch
Supervised staff, human resources
Billing, weekly reconciliation of receipts, Credit and Collections
Computer Microsoft Word, Excel, Power Point, Outlook. Accounting software to include:
Applications QuickBooks Contractor and Pro editions, American Contractor, Maxwell, Great
Plains, Computer Ease, Timberline, Viewpoint
Schooling/ Accounting 101/102 – Lorman class on constuction lien laws
Certifications
Notary State of Nevada
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