WILLIAM D. JOINER

*** ****** *****

Prosperity, SC 29127

Home Phone: 803-***-**** Cell Phone:

803-***-****

EDUCATION: Masters Business Administration August 2010

Southern Wesleyan University

Columbia, SC

B.S., Business Administration Dec. 2000

Newberry College

Newberry, SC

Summa Cum Laude

o Overall GPA: 3.96

MANAGEMENT EXPERIENCE:

Apex Tool Group 1/11 - Present

(Formerly Cooper Power Tools)

Lexington, SC

Manager of Quality and Process Engineering

o Manages, plans, and coordinates activities to improve the Quality

Management System and to facilitate continuous improvement within the

manufacturing, assembly, process engineering and maintenance operations.

o Manages and develops programs and methods for the collection and analysis

of statistical data to improve management visibility of areas of

opportunity and to drive process performance to the desired level of

capability and reliability.

o Formulates and maintains quality control objectives and coordinates

objectives with production procedures in cooperation with other managers

to maximize quality and reliability and to minimize costs.

o Develops and implements key process metrics, methods, and procedures to

manage and improve supplier quality performance through direction of the

supplier quality engineering staff.

o Develops and improves the current APQP process through cooperation with

the R&D and procurement teams and through development of global test

standards as well as through the application of advanced quality tools

and methods.

o Manages, plans, and coordinates the activities of the process engineering

department in the development of machining programs, operational prints,

and fixtures required for manufacturing precision machined components.

o Develops departmental budgets and capital spending for the Quality,

Process Engineering, Maintenance and Production departments with a

strategic vision and purpose to drive transformational change.

o Actively provide leadership, direction and a vision for a staff of four

quality engineers and eight process engineers in the development of

products and processes to eliminate deficiencies within the product

realization process.

o Responsible for serving as the direct liaison between Operations and the

customer base with full responsibility for driving root cause analysis

and a timely response to the affected customer.

.

Draexlmaier Automotive of America 8/10 -

1/11

Duncan, SC

Manager Receiving Inspection and Complaint Management

o Manages Receiving Inspection and Complaint Management functions for both

Interior and Electric operations for the North American Region

o Develops processes to ensure only defect-free externally purchased parts

are received and utilized within production processes

o Drives complaint closure through involvement of Supplier Quality

Engineers and suppliers to ensure that corrective actions are completed

in an acceptable and timely manner and that appropriate actions are

identified to eliminate the applicable failure mode

o Manages the escalation process to ensure that under performing suppliers

approach corrective action and continuous improvement with a sense of

urgency and with a focus on preventive action

o Identifies, develops, and leads inspection and supplier quality

personnel to ensure that leading edge methods are applied to bring about

world class results and to delight the customer

o Ensures that appropriate processes, quality tools and disciplined

approaches are utilized in receiving inspection and complaint management

activities and that product conformity is determined based upon the

appropriate drawings, specifications, quality control cards, or

applicable documents

o Participates with supplier quality in complaint management and initial

sampling of purchased components and APQP activities

o Assembles the multidisciplinary team and moderates a disciplined and

data driven approach to problem solving to ensure that the true root

cause is identified and eradicated from the process

Komatsu Utility 6/07 - 8/10

Newberry, SC

Supplier Quality Engineer

o Developed supplier quality requirements manual and supporting

documentation

o Led ISO9001:2008 Implementation and Certification

o Responsible for driving quality improvement throughout the supply base

utilizing supplier score cards and other key metrics

o Developed and managed a structured program to improve overall supplier

performance utilizing quality, six sigma, and lean manufacturing tools

o Responsible for review and approval of PPAP submission documentation

o Regularly led analysis of supplier performance data to identify action

plans for improvement

o Drove supplier selection, evaluation, and on-going performance assessment

o Developed positive relationships with suppliers and work closely with

sourcing management to implement supplier improvement plans to maximize

supplier performance

Cooper Power Tools 3/05 - 6/07

Lexington, SC

Quality Engineer

o Responsible for development, training and supervision of Quality

Technicians across all shifts

o Led and participated in problem solving activities for internal

manufacturing issues and customer concerns

o Interpreted GD&T specifications and developed sampling plans and

procedures for incoming inspection and in process audits.

o Audited products and processes to facilitate continual improvement

o Maintained supplier databases and utilized historical information to

schedule supplier audits

o Conducted supplier audits and process reviews to improve overall supplier

performance and purchased component quality

o Communicated defect information to suppliers and facilitated corrective

actions to prevent recurrence

o Analyzed internal and externally produced components that have been found

to be non-conforming to determine fitness for use

o Made recommendations to product engineering regarding tolerance and print

revisions

o Developed and documented the Supplier Quality Requirements Manual to be

utilized across all division facilities for communicating supplier

quality requirements and guidelines

o Performed supplier development activities for foreign and domestic

suppliers

o Participated in VA/VE activities to improve product cost while

maintaining product quality

McKechnie Vehicle Components 6/02 - 3/05

Wheel Trim Division

Newberry, SC

Senior Quality Engineer

o Responsible for supervision of other Quality Engineers

o Responsible for preparation and submission of PPAP documentation

compliant with AIAG and customers specific requirements

o Developed process flows, turtle diagrams and procedures for conversion to

ISO/TS16949 Quality Management System

o Compiled and wrote training material and conduct plant wide training on

quality initiatives

o Developed and initiated standards and methods for inspection, testing,

and evaluation

o Developed sampling procedures, forms, and instructions for recording,

evaluating, and reporting quality and reliability data

o Conducted supplier assessments and audits for the purpose of

qualification and validation of existing and potential suppliers

o Maintained supplier scorecard data and performed supplier development

activities to ensure continued process improvement as well as improved

product quality and supplier performance

o Created, developed, and facilitated problem solving teams utilizing

various problem solving processes and formats to promote systemic

corrective actions for both internal and external concerns

o Conducted on site reviews and meetings at customer sites to analyze data

for continuous improvements and to increase customer satisfaction

McKechnie Vehicle Components 6/99 - 4/02

Fluid Handling Division

Newberry, SC

Production Manager

o Management responsibility for two shift operation inclusive of

manufacturing and shipping/receiving.

o Optimized plant operations to achieve performance targets while

minimizing costs.

o Responsible for implementation of lean manufacturing techniques, root

cause analysis, process flows, workload balancing, and continuous

improvement activities.

o Created and maintained metrics for tracking production efficiency and

effectiveness.

o Ensured all operations remain compliant with QS 9000 requirements.

o Created, developed, and facilitated problem solving teams utilizing the

8D problem solving process to promote systemic corrective actions for

both internal and external concerns.

SBFI 1991-1999

Newberry, SC

Production Manager

o Produced manufacturing schedules for four separate manufacturing

departments.

o Operationally, as well as administratively, managed and directed the

Shipping & Receiving Departments.

o Managed the operations of woodshop, polyurethane injection molding,

machining, assembly, finishing, and packaging departments through six

direct reports.

o Quoted manufacturing lead times and capacities for sales and project

management.

o Responsible for budget preparation, compliance, and overall P&L

performance for all production operations.

o Coordinated flow of information between NY sales office and SC

manufacturing facility.

SPECIAL TRAINING: ASQ Certified Quality Manager/Organizational

Excellence,

Certified Lead Auditor ISO/TS16949,

TPS, Kaizen, 5S, Lean Manufacturing,

Team- Facilitating, Program Management,

MVP Specialist - Six Sigma Greenbelt

8D, 7 Step, 5 Phase, PDCA, DMAIC, Shainin DOE

REFERENCES: Available upon request.

Contact this candidate